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Online Answering Service Jobs in Rutherford, NJ (NOW HIRING)

Enriching Lives through Medical Phy

Be Seen First

Medical Office manager with marketing and local outreach experience

Brooklyn, NY · On-site

$3.0K - $6.0K/mo (+ commission)

... answering service. Marketing & patient acquisition * Develop and implement local marketing ... Manage online presence through website updates, Google Business Profile optimization, and social ...

Enriching Lives through Medical Phy

Be Seen First

Medical Office manager with marketing and local outreach experience

Brooklyn, NY · On-site

$3.0K - $6.0K/mo (+ commission)

... answering service. Marketing & patient acquisition * Develop and implement local marketing ... Manage online presence through website updates, Google Business Profile optimization, and social ...

Nexora Talent

Online Travel Coordinator

Brooklyn, NY · Remote

... answering questions, managing updates, and helping clients feel confident throughout their journey ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...

Nexora Talent

Online Travel Coordinator

Bronx, NY · Remote

... answering questions, managing updates, and helping clients feel confident throughout their journey ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...

Nexora Talent

Online Travel Coordinator

Corona, NY · Remote

... answering questions, managing updates, and helping clients feel confident throughout their journey ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...

Nexora Talent

Online Travel Coordinator

Elmhurst, NY · Remote

... answering questions, managing updates, and helping clients feel confident throughout their journey ... At Nexora Talent, we value personalized service and take pride in helping travelers create ...

Cesna Group

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

This person would be responsible for answering emails, calls, order entry, order management ... What's On Offer * - Salary 47-50k * - Health, Vision and Dental * - Simple IRA Apply online or feel ...

BoConcept NY

Customer Service Representative

Bayonne, NJ · On-site

$16.25 - $22/hr

... with answering incoming calls to the Customer Care Department. * Assist Customer Care Team with ... Manage and follow up on work orders submitted on online web form. * Retrieve and document quality ...

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Online Answering Service information

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$12

$23

$39

How much do online answering service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for online answering service in Rutherford, NJ is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $27.93 per hour, depending on experience, location, and employer.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the most commonly searched types of Answering Service jobs in Rutherford, NJ?

The most popular types of Answering Service jobs in Rutherford, NJ are:

What are popular job titles related to Online Answering Service jobs in Rutherford, NJ?

For Online Answering Service jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Online Answering Service jobs in Rutherford, NJ look for?

The top searched job categories for Online Answering Service jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Online Answering Service jobs?

Cities near Rutherford, NJ with the most Online Answering Service job openings:

Online Answering Service jobs near you
Infographic showing various Online Answering Service job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,842 per year, or $23.5 per hour.

Dispatcher - Customer Service Representative (Part Time/Full Time)

Fair Lawn, NJ • On-site

1-800-Plumber +AIR
See more jobs at 1-800-Plumber +AIRexternal

$20/hr

Other

PTO

Re-posted 20 days ago

Job description

Office Staff Position

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.

Benefits:

  • Paid holidays
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Requirements:

  • Have a courteous and pleasant demeanor
  • Greet visitors to the building
  • Perform clerical and mail processes
  • Take inbound calls being the first impression for the customer.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
  • Make sure the phone is answered by the 3rd ring using the approved greeting each time.
  • Technician scheduling
  • Handles invoice process
  • Enable calls to answering service at end of day.
  • Additional duties as directed by owners/manager

Other requirements:

  • Clean background
  • Pass drug test
  • Reliable transportation
  • Active cell phone
  • Valid driver's license

Note: Salary based on experience

Compensation: $20.00 per hour

1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses on providing unmatched service for our customers.

Here at 1-800-Plumber +Air, we have a Win/Win/Win model. First and foremost, it is important for our customers to win. Meaning, they get the quality of service that they deserve with the honesty and integrity that they want. Second, it is important that you win as being part of our team. We will work together to make sure that we put a plan in place that allows you, as being part of our team, to help you accomplish your goals. Third, it is for we as the company to win. We know that when all 3 parties win, it creates for a fantastic experience and work environment.

Come be part of a team that will help you grow and accomplish the goals and dreams that you have always wanted.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.

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