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Online Answering Service Jobs in Rutherford, NJ (NOW HIRING)

Entry Level - Customer Service

Yonkers, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

Entry Level - Customer Service

Yonkers, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing ...

Manage the customer service queue, monitoring, assigning and answering incoming calls and emails ... Document customer issues utilizing current on-line information management system and any other ...

Customer Service Representative

New York, NY

$17.50 - $23.75/hr

You will represent our brand at live pop-up events , interacting directly with customers, answering ... Provide clear information about our products/services. * Assist customers with questions, sign-ups ...

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Photo Specialist

Morristown, NJ · On-site

$17.50 - $23.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Carteret, NJ · On-site

$17.25 - $22.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Photo Specialist

Linden, NJ · On-site

$17.50 - $23.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Customer Service Rep(03958)

Nutley, NJ · On-site

$16.25 - $22/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Showing results 41-60

Online Answering Service information

See Rutherford, NJ salary details

$12

$23

$39

How much do online answering service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online answering service in Rutherford, NJ is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $27.93 per hour, depending on experience, location, and employer.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the most commonly searched types of Answering Service jobs in Rutherford, NJ?

The most popular types of Answering Service jobs in Rutherford, NJ are:

What are popular job titles related to Online Answering Service jobs in Rutherford, NJ?

For Online Answering Service jobs in Rutherford, NJ, the most frequently searched job titles are:

What cities near Rutherford, NJ are hiring for Online Answering Service jobs?

Cities near Rutherford, NJ with the most Online Answering Service job openings:

Infographic showing various Online Answering Service job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,842 per year, or $23.5 per hour.

(Part Time) Customer Service Representative - UniFirst

UniFirst

Whippany, NJ

$20.67 - $27.51/hr

Part-time

PTO

Posted 7 days ago


UniFirst rating

6.5

Company rating: 6.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

152nd of 258 rated facilities management


Job description

(Part Time) Customer Service Representative - UniFirst 

UniFirst is seeking a dedicated Part Time Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training. 

What you'll be doing: 

  • Assist customers by answering questions related to accounts, procedures, and services by telephone or email. 

  • Provide excellent customer service to both customers and UniFirst personnel.  

  • Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process. 

  • Partner and provide administrative support to UniFirst's Sales Department.  

  • Perform basic data entry and other additional duties. 

What we're looking for: 

  • 2 years of Customer Service experience in an administrative setting is preferred. 

  • Prior Accounts Receivable experience is highly encouraged. 

  • High School diploma or GED equivalent is recommended. 

  • Verbal & written communication skills: professional telephone and email etiquette. 

  • Essential skills: active listener, responsive, and personable. 

  • Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc) 

  • Time management and organizational skills with attention to detail. 

  • A collaborative, team-player capable of working independently. 

  • Problem solver in a dynamic environment. 

  • Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) 

What's in it for you? 

 
Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. 

 
Career Mobility: We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! 

 
Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. 

 
Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. 

Pay & Benefits: 
On the job training, Paid Time Off, Paid Holidays, Direct Payroll Deposit, and Employee Referral Bonuses Program. 
 

 The estimated hourly pay for this position ranges from $20.67 to $27.51 per hour. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may apply depending on the location where the position is filled. There is no application deadline for this role; recruitment will remain open until the position is filled.

About UniFirst 

The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. 

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. 


What UniFirst employees say

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936