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Work From Home Customer Service Supervisor Jobs in Rutherford, NJ

AppleOne

Customer Service Rep - WFH/BYOD

Perth Amboy, NJ · Remote

$18/hr

Remote Customer Service Representative (NJ Residents Only) Work From Home | New Jersey $18.00/hr English | $19.00/hr Bilingual English/Spanish Full-Time | Seasonal Open Enrollment Project Bring Your ...

New

Burjline Builders

Work From Home Data Entry

New York, NY · On-site +1

$28 - $35/hr

This is a Full-Time , remote position offering the flexibility to work from home. The successful candidate will be responsible for accurately inputting and managing large volumes of data, playing a ...

HMG Careers

Work From Home Sales Specialist

Colonia, NJ · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Supervisor JobsWork From Home Customer Service Supervisor JobsWork From Home Customer Service Supervisor Jobs in Rutherford, NJ

Work From Home Customer Service Supervisor information

See Rutherford, NJ salary details

$25K

$59.1K

$103K

How much do work from home customer service supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for work from home customer service supervisor in Rutherford, NJ is $59,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a Work From Home Customer Service Supervisor do?

A Work From Home Customer Service Supervisor oversees a team of remote customer service representatives, ensuring they deliver high-quality support to customers. Their responsibilities include monitoring performance metrics, providing coaching and feedback, resolving escalated issues, and implementing company policies. They also facilitate training, schedule shifts, and ensure that the team meets or exceeds service goals, all while working remotely. Strong communication, leadership, and problem-solving skills are essential in this role.

How does a Work From Home Customer Service Supervisor effectively support and manage a remote team?

A Work From Home Customer Service Supervisor typically uses a combination of virtual communication tools, regular check-ins, and performance monitoring software to support and manage their team remotely. They are responsible for fostering team cohesion, providing timely feedback, and ensuring that customer service standards are met even in a distributed environment. Common challenges include maintaining team motivation and addressing issues like isolation or miscommunication. Supervisors often schedule regular video meetings, share clear goals, and encourage open communication to help their team stay engaged and productive.

What are the key skills and qualifications needed to thrive as a Work From Home Customer Service Supervisor, and why are they important?

To thrive as a Work From Home Customer Service Supervisor, you need strong leadership abilities, customer service experience, and often a bachelor's degree or equivalent work background. Familiarity with CRM platforms, workforce management tools, and remote communication systems like Slack or Zoom is essential. Excellent communication, problem-solving, and motivational skills help foster team engagement and resolve escalated issues effectively. These competencies are crucial for maintaining high team performance, customer satisfaction, and smooth operations in a remote environment.

What is the difference between Work From Home Customer Service Supervisor vs Work From Home Customer Service Representative?

AspectWork From Home Customer Service SupervisorWork From Home Customer Service Representative
CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees team remotely, manages escalationsHandles customer inquiries directly from home
Employer UsageCommon in call centers, retail, and service industriesWidespread across various sectors including retail, telecom, and tech

The main difference is that the Work From Home Customer Service Supervisor manages and oversees customer service teams remotely, while the Work From Home Customer Service Representative handles customer inquiries directly. Supervisors require leadership skills and experience, whereas representatives focus on direct customer interaction. Both roles are essential in remote customer service operations across many industries.

What are popular job titles related to Work From Home Customer Service Supervisor jobs in Rutherford, NJ?

For Work From Home Customer Service Supervisor jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Supervisor jobs in Rutherford, NJ look for?

The top searched job categories for Work From Home Customer Service Supervisor jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Work From Home Customer Service Supervisor jobs?

Cities near Rutherford, NJ with the most Work From Home Customer Service Supervisor job openings:

Work From Home Customer Service Supervisor jobs near you
Infographic showing various Work From Home Customer Service Supervisor job openings in Rutherford, NJ as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 26% In-person, and 74% Remote job distribution, with an average salary of $59,125 per year, or $28.4 per hour.

Customer Service Rep - WFH/BYOD

Perth Amboy, NJ • Remote

AppleOne
Recruiting and Staffing Services • 1 - 5K employees
Learn more about AppleOneexternal

$18/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote Customer Service Representative (NJ Residents Only)
Work From Home | New Jersey
$18.00/hr English | $19.00/hr Bilingual English/Spanish
Full-Time | Seasonal Open Enrollment Project
Bring Your Own Device (BYOD)
Looking for a remote opportunity where you can make a difference? Join a team dedicated to helping New Jersey residents understand and enroll in healthcare coverage. If you enjoy helping people, have strong customer service skills, and are comfortable working in a fast-paced environment, we'd love to hear from you!
What You'll Do:
Answer inbound customer calls and provide healthcare enrollment support
Assist consumers with applications, account updates, and eligibility questions
Document interactions accurately in company systems
Handle high-volume calls with professionalism and empathy
Escalate issues when necessary and follow established procedures
Qualifications:
✅ High School Diploma or GED
✅ At least 6 months of customer service experience
✅ Strong computer and data entry skills
✅ Excellent communication and multitasking abilities
✅ Call center experience is a plus
✅ Bilingual English/Spanish candidates encouraged to apply
Training Requirements:
Paid training: Monday-Friday, 8:00 AM-4:30 PM EST for 3 weeks
Attendance is mandatory during training and nesting
Camera must remain on during training sessions
No planned absences during the first 6 weeks of employment
Equipment Requirements:
Windows 10 or newer PC
Minimum 8GB RAM
Intel i5 or AMD Ryzen 5 processor (or better)
Reliable wired high-speed internet (no cellular internet)
Wired headset
Smartphone for authentication
Second monitor required
Important Notes:
Must reside in New Jersey
Candidates must attend a Realistic Job Preview before receiving an offer
Flexible availability required after training, including evenings and some weekends during
Open Enrollment season
Apply today and enjoy the convenience of working from home while helping individuals and families access essential healthcare coverage!


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1010

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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