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Online Answering Service Jobs in Rutherford, NJ (NOW HIRING)

BoConcept NY

Customer Service Representative

Bayonne, NJ · On-site

$16.25 - $22/hr

... with answering incoming calls to the Customer Care Department. * Assist Customer Care Team with ... Manage and follow up on work orders submitted on online web form. * Retrieve and document quality ...

BoConcept

Customer Service Representative

Bayonne, NJ · On-site

$16.25 - $22/hr

... with answering incoming calls to the Customer Care Department. * Assist Customer Care Team with ... Manage and follow up on work orders submitted on online web form. * Retrieve and document quality ...

Wesco

Customer Service Representative - Utility

Bayonne, NJ · On-site

$16.25 - $22/hr

Support customer base by answering questions, concerns, account inquiries as well as handling ... and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly ...

Professional Moving & Storage

Customer Service

New York, NY · On-site +1

$17.50 - $23.75/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Professional Moving & Storage

Customer Service

New York, NY

$17.50 - $23.75/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

AO Globe Life

Online CSR No Experience Needed

Manhattan, NY · On-site

$17.75 - $24/hr

AO Globe Life is expanding its remote workforce and hiring service-minded professionals who want to support veterans and their families while building meaningful long-term careers from home. In this ...

RUTGERS FED CREDIT UNION

Be Seen First

Full-Time Teller/Member Service Representatives

Piscataway, NJ · On-site

$15 - $20/hr

... answering all member inquiries. Essential Functions · Assist all members, in-person or on the ... online banking, E-Statements, mobile banking, direct deposit, incoming and outgoing wires, and ...

RUTGERS FED CREDIT UNION

Be Seen First

Full-Time Teller/Member Service Representatives

Piscataway, NJ · On-site

$15 - $20/hr

... answering all member inquiries. Essential Functions · Assist all members, in-person or on the ... online banking, E-Statements, mobile banking, direct deposit, incoming and outgoing wires, and ...

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All JobsOnline Answering Service JobsOnline Answering Service Jobs in Rutherford, NJ

Online Answering Service information

See Rutherford, NJ salary details

$12

$23

$39

How much do online answering service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online answering service in Rutherford, NJ is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $27.93 per hour, depending on experience, location, and employer.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the most commonly searched types of Answering Service jobs in Rutherford, NJ?

The most popular types of Answering Service jobs in Rutherford, NJ are:

What are popular job titles related to Online Answering Service jobs in Rutherford, NJ?

For Online Answering Service jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Online Answering Service jobs in Rutherford, NJ look for?

The top searched job categories for Online Answering Service jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Online Answering Service jobs?

Cities near Rutherford, NJ with the most Online Answering Service job openings:

Online Answering Service jobs near you
Infographic showing various Online Answering Service job openings in Rutherford, NJ as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,842 per year, or $23.5 per hour.

Customer Service Representative

City of New York

Manhattan, NY • On-site

$40K - $50K/yr

Full-time

Re-posted 5 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

622nd of 846 rated public administrative organizations

Job description

Company Description
Job Description
*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
**This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. **
The NYC Department of Consumer and Worker Protection (DCWP) is the nation's leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City's Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City's vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
The Licensing Division's General Vending Unit is seeking a knowledgeable and customer-focused Customer Service Representative to support applicants through the licensing process by phone and email. The Customer Service Representative is often the first point of contact for prospective and current licensees and plays a key role in reducing unnecessary Licensing Center visits by guiding applicants through online tools, answering licensing questions accurately, and scheduling timely appointments.
Responsibilities include, but are not limited to:
-Review new and renewal license applications and amendments submitted online and in person, confirming that all eligibility requirements, documentation, and fees are complete and accurate
-Verify online payments and confirm that correct fees have been charged in accordance with applicable licensing rules.
-Conduct thorough document review for every application submission, identifying deficiencies and initiating timely follow-up with applicants.
-Contact applicants by phone, email, and postal mail to communicate missing requirements and provide clear guidance on how to resolve outstanding items without unnecessary delays.
-Maintain accurate records of application status, correspondence, and processing actions in DCWP's licensing systems.
-Escalate complex or sensitive applications to supervisory staff as appropriate and flag patterns that may indicate systemic issues in the application process.
-Collaborate with the Intake team to ensure consistency between in-person and online application processing standards.
-Backup others as needed.
CLERICAL ASSOCIATE - 10251
Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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