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Online Answering Service Jobs in Somerset, NJ (NOW HIRING)

Seastreak LLC

Customer Service Agent

Atlantic Highlands, NJ · On-site

$16 - $21.50/hr

Answering phones * Selling tickets and making reservations by phone and in person, using an online ... Experience in customer service (preferred) * Must be able to obtain a TWIC (Transportation Worker ...

Seastreak

Customer Service Agent

Atlantic Highlands, NJ

$16 - $21.50/hr

Customer Service Representative Seastreak provides fast passenger ferry services in the New York ... Answering phones * Selling tickets and making reservations by phone and in person, using an online ...

InspiriTec, Inc.

Lead CSR

Newark, NJ

... answering questions, retrieving data in proprietary databases and help navigate resources in support of various DCA programs, which include * Online Tech Support: CSR's assist callers with online ...

BoConcept NY

Customer Service Representative

Bayonne, NJ · On-site

$16.25 - $22/hr

... with answering incoming calls to the Customer Care Department. * Assist Customer Care Team with ... Manage and follow up on work orders submitted on online web form. * Retrieve and document quality ...

BoConcept

Customer Service Representative

Bayonne, NJ · On-site

$16.25 - $22/hr

... with answering incoming calls to the Customer Care Department. * Assist Customer Care Team with ... Manage and follow up on work orders submitted on online web form. * Retrieve and document quality ...

Ferrellgas

Customer Service Specialist

Three Bridges, NJ

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for ... Propane Discounts Responsibilities Answering phones, chat, social media, or email in a polite ...

Ferrellgas

Customer Service Specialist

Three Bridges, NJ

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for ... Propane Discounts • Answering phones, chat, social media, or email in a polite, courteous, and ...

Ferrellgas

Customer Service Specialist

Three Bridges, NJ · On-site

$17.25 - $22.75/hr

We are looking for a Full-Time Customer Service Specialist. This position is responsible for ... Propane Discounts Responsibilities • Answering phones, chat, social media, or email in a polite ...

Professional Moving & Storage

Customer Service

New York, NY · On-site +1

$17.50 - $23.75/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Professional Moving & Storage

Customer Service

New York, NY

$17.50 - $23.75/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Jim Curley

Customer Care Representative

Keyport, NJ

$16.50 - $22.50/hr

... answering consumers' inquiries proficiently, and making outbound customer relations calls to dealership visitors. Qualifications * Online sales or customer service experience is a plus. * This ...

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Online Answering Service information

See Somerset, NJ salary details

$13

$24

$41

How much do online answering service jobs pay per hour?

As of May 28, 2026, the average hourly pay for online answering service in Somerset, NJ is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Answering Service Representative, and why are they important?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is an Online Answering Service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are popular job titles related to Online Answering Service jobs in Somerset, NJ? For Online Answering Service jobs in Somerset, NJ, the most frequently searched job titles are:
What job categories do people searching Online Answering Service jobs in Somerset, NJ look for? The top searched job categories for Online Answering Service jobs in Somerset, NJ are:
What cities near Somerset, NJ are hiring for Online Answering Service jobs? Cities near Somerset, NJ with the most Online Answering Service job openings:
Online Answering Service jobs near you
Infographic showing various Online Answering Service job openings in Somerset, NJ as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,620 per year, or $24.3 per hour.

Customer Service Representative - Part Time/ Full Time/

1-800 Plumber + Air Princeton

Princeton, NJ • On-site

$14 - $25/hr

Part-time

Posted 27 days ago

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Job description

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for I each of our customers.

Requirements:

  • Have a courteous and pleasant demeanor
  • Greet visitors to the building
  • Perform clerical and mail processes
  • Take inbound calls being the first impression for the customer.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
  • Make sure the phone is answered by the 3rd ring using the approved greeting each time.
  • Technician Scheduling
  • Handles Invoice Process
  • Enable calls to answering service at end of day.
  • Additional duties as directed by owners/manager
  • Very comfortable with social media application - FB, insta, youtube etc

Other requirements:

  • Clean Background
  • Pass Drug Test
  • Reliable Transportation
  • Active Cell Phone
  • Valid Driver’s License