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Seasonal Shopify Chat Support Jobs (NOW HIRING)

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

AEG

Retail Ambassador (Seasonal)

San Diego, CA · On-site

$20/hr

The Retail Ambassador on our Merchandise team supports operational activities to drive merchandise ... Work in Shopify to accurately fulfill customer orders, including picking, packing, and shipping, as ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA · On-site

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Nfinity Athletic

AI Automation Engineer

Atlanta, GA

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Extensiv

Tier 1 Support Engineer

American Fork, UT · On-site

Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify ... In this role, you will engage with customers via phone, email, and chat, ensuring a seamless ...

Extensiv

Tier 1 Support Engineer

American Fork, UT

$60K/yr

Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify ... In this role, you will engage with customers via phone, email, and chat, ensuring a seamless ...

Ascendo

Seasonal Customer Support

Frederick, MD

$14 - $18/hr

Now Hiring - Seasonal Opportunities with a Leading Luxury Brand! Are you passionate about ... Provide exceptional support to customers via phone, email, and live chat in a high-volume ...

Manly Bands

Customer Support Associate

Lindon, UT

$15.75 - $21.75/hr

Handle customer inquiries via phone, chat, and email with speed and personality * Become a product ... Shopify and/or Mac experience is a bonus, but not required Bonus Points If You... * Have a sense of ...

New

Manly Bands

Customer Support Associate

Lindon, UT · On-site

$15.75 - $21.75/hr

Handle customer inquiries via phone, chat, and email with speed and personality * Become a product ... Shopify and/or Mac experience is a bonus, but not required Bonus Points If You... * Have a sense of ...

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All JobsShopify Chat Support JobsSeasonal Shopify Chat Support Jobs

Seasonal Shopify Chat Support information

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$20

$35

How much do seasonal shopify chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for seasonal shopify chat support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Shopify Chat Support vs Seasonal Shopify Email Support?

AspectSeasonal Shopify Chat SupportSeasonal Shopify Email Support
Primary Communication MethodLive chat interactionsEmail correspondence
Work EnvironmentReal-time online chat platformEmail inbox management
Required SkillsQuick typing, real-time problem solvingClear written communication, attention to detail
Common Employer UsageCustomer service teams during peak seasonsSupport teams handling post-sale inquiries

Seasonal Shopify Chat Support involves real-time customer interactions via live chat, focusing on immediate problem resolution. In contrast, Seasonal Shopify Email Support handles customer inquiries through email, emphasizing detailed written communication. Both roles require strong communication skills and are used by e-commerce companies during busy seasons to enhance customer experience.

What cities are hiring for Seasonal Shopify Chat Support jobs? Cities with the most Seasonal Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Seasonal Shopify Chat Support jobs? States with the most job openings for Seasonal Shopify Chat Support jobs include:
What job categories do people searching Seasonal Shopify Chat Support jobs look for? The top searched job categories for Seasonal Shopify Chat Support jobs are:
Seasonal Shopify Chat Support jobs near you
Infographic showing various Seasonal Shopify Chat Support job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 24% Part Time, 6% Temporary, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.
Tier 1 Support Engineer

Tier 1 Support Engineer

3PL Central LLC

American Fork, UT • On-site

$60K/yr

Full-time

Posted 16 days ago

Job description

Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and the growth in supply chain logistics can be challenging for warehouses. Born within an active 3PL warehouse, Extensiv built the first cloud-based warehouse management platform to better serve customers and increase warehouse efficiencies to grow their businesses. We pride ourselves on understanding and delivering best practices and excellence to 3PLs and their customers.
The Role:
Are you passionate about providing top-notch technical support and ensuring customer satisfaction? We are looking for a Tier 1 Support Engineer to be the first point of contact for our customers, assisting them with inquiries, troubleshooting technical issues, and delivering timely solutions. In this role, you will engage with customers via phone, email, and chat, ensuring a seamless experience while maintaining accurate records and escalating concerns when necessary.
Duties and Responsibilities:
  • Take and respond to customer live queries in a timely and accurate way, via phone, email, and chat
  • Identify customer needs, analyze situations, and formulate timely solutions to their issues to retain customer satisfaction
  • Update internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on all communication platforms to be able to address complaints accordingly
  • Follow up with customers to ensure their technical issues are resolved
  • Escalate customer concerns promptly as the need arises
  • Take notes and file logs on each customer's queries to maintain a record of each call, ensuring all issues and requests are addressed in the long term

Qualifications:
  • At least 1-3 years of relevant experience in Customer Service and Tech Support for eCommerce Accounts (for a seller or sales channel like Amazon, Shopify, Walmart, or eBay)
  • Knows how to read logs, understand query and backend technicalities
  • Familiarity with Order Management Software, Shipment Tracking systems, etc.
  • Experience using help desk software and remote support tools
  • Must have strong problem-solving skills, learning skills, and multitasking skills
  • Solid Customer Service experience (inbound and outbound calls, live chats, and emails)
  • Excellent English communication skills are a must (both oral and written)
  • Experience in taking both inbound and outbound calls, technical support, troubleshooting, and live chats/email support
  • Competency with Microsoft Office is required
  • Willingness to work in our Sandy, UT office on a hybrid schedule
  • Jira/Atlassian/Confluence/Salesforce experience is a bonus

About Us:
We look for team players/authentic people that strive for excellence and aren't afraid to be themselves while they do it - because that's what special teams are made of. If you're ready to make an impact, take on responsibility, and be a part of our team, then apply to join our team. Our promise is to enable and equip you for long term success, all while being surrounded by good people looking to do amazing work.
To create the highest-performing team of professionals, Extensiv focuses on recruiting a dynamic, diverse, and inclusive team that represents our customers and greater communities. To increase diversity, Extensiv's recruiting and hiring efforts focus on attracting individuals that are diverse in thought, experience, age, race, ethnicity, gender identity, sexual orientation, religion or belief, nationality, disability, veteran status, and any other protected status.
Teams at Extensiv are expected to empower, engage, and hold their peers accountable for nurturing an inclusive environment where every individual has an equal opportunity to advance and be fairly compensated for their work.
Extensiv strives to provide competitive market-informed compensation based on a candidate's knowledge, skills, and experience. The salary allotted for this position is $60,000. Exact compensation may vary based on skills, experience, and location.
Extensiv does not accept unsolicited resumes from recruitment agencies or search firms and is not responsible for any fees related to unsolicited resumes.

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