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Seasonal Shopify Chat Support Jobs (NOW HIRING)

Shipfusion

Senior Customer Success Manager

York, PA · On-site

$80K - $95K/yr

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

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Seasonal Shopify Chat Support information

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How much do seasonal shopify chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal shopify chat support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Shopify Chat Support vs Seasonal Shopify Email Support?

AspectSeasonal Shopify Chat SupportSeasonal Shopify Email Support
Primary Communication MethodLive chat interactionsEmail correspondence
Work EnvironmentReal-time online chat platformEmail inbox management
Required SkillsQuick typing, real-time problem solvingClear written communication, attention to detail
Common Employer UsageCustomer service teams during peak seasonsSupport teams handling post-sale inquiries

Seasonal Shopify Chat Support involves real-time customer interactions via live chat, focusing on immediate problem resolution. In contrast, Seasonal Shopify Email Support handles customer inquiries through email, emphasizing detailed written communication. Both roles require strong communication skills and are used by e-commerce companies during busy seasons to enhance customer experience.

Does Shopify offer chat support?

Shopify provides chat support for merchants and partners through its Help Center and support channels. Support options include live chat, email, and phone assistance, often available 24/7 depending on the plan or issue. As a Shopify chat support agent, familiarity with the platform and customer service skills are essential.

What cities are hiring for Seasonal Shopify Chat Support jobs?

Cities with the most Seasonal Shopify Chat Support job openings:

What are the most commonly searched types of Shopify Chat Support jobs?

The most popular types of Shopify Chat Support jobs are:

What states have the most Seasonal Shopify Chat Support jobs?

States with the most job openings for Seasonal Shopify Chat Support jobs include:

What job categories do people searching Seasonal Shopify Chat Support jobs look for?

The top searched job categories for Seasonal Shopify Chat Support jobs are:

Seasonal Shopify Chat Support jobs near you
Infographic showing various Seasonal Shopify Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Trade Inside Sales Support Specialist - Seasonal/Part-time

Ernesta

Summit, NJ

$30/hr

Part-time

Posted 16 days ago

Job description

About Ernesta:

Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience. 

Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in. 

About You:

First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn. 

About the Role: 

Ernesta is seeking a Seasonal Trade Inside Sales Support Specialist to provide administrative and operational support to our Trade Inside Sales team during our busiest season.

This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from Account Executives so they can focus on building relationships and closing business.

You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.

Seasonal Employment

  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th, 2027
  • Hourly Rate: up to $30/hour

What You'll Do:

  • Support Trade Account Executives with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience 
  • Deliver exceptional design and product expertise to Trade clients
  • Support the trade sales team through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise Trade clients on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications 
  • Maintain a clean, organized, and on-brand showroom that delights Trade clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located at 380 Springfield Ave. in Summit, NJ.

Qualifications Include: 

  • 2+ years of experience in a consumer-facing role, working with the Trade industry.
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills 
  • Flexible schedule, including weekend and holiday hours

Nice to Have:

  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience 

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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