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Seasonal Remote Inbound Customer Service Jobs (NOW HIRING)

Disabled Veteran Solutions

Customer Service Agent

Erie, PA · Remote

$15 - $20.25/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and ...

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Seasonal Remote Inbound Customer Service information

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How much do seasonal remote inbound customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for seasonal remote inbound customer service in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Remote Inbound Customer Service vs Seasonal Remote Outbound Customer Service?

AspectSeasonal Remote Inbound Customer ServiceSeasonal Remote Outbound Customer Service
Primary RoleHandling incoming customer inquiries, support, and issue resolutionMaking outgoing calls to promote products, follow up, or gather customer feedback
Work EnvironmentRemote, home-based, with customer service softwareRemote, home-based, with telephony and CRM tools
Required SkillsCommunication, problem-solving, patienceCommunication, persuasion, persistence
Common CertificationsCustomer service certification often preferredCustomer service skills, sales training beneficial

Both roles are seasonal, remote, customer-facing positions, but inbound roles focus on assisting customers with their inquiries, while outbound roles involve proactive outreach. Understanding these differences helps job seekers choose the right seasonal remote customer service position based on their skills and preferences.

More about Seasonal Remote Inbound Customer Service jobs
What cities are hiring for Seasonal Remote Inbound Customer Service jobs? Cities with the most Seasonal Remote Inbound Customer Service job openings:
What states have the most Seasonal Remote Inbound Customer Service jobs? States with the most job openings for Seasonal Remote Inbound Customer Service jobs include:
What job categories do people searching Seasonal Remote Inbound Customer Service jobs look for? The top searched job categories for Seasonal Remote Inbound Customer Service jobs are:
Seasonal Remote Inbound Customer Service jobs near you
Customer Service Agent

Customer Service Agent

Disabled Veteran Solutions

Erie, PA • Remote

$15 - $20.25/hr

Other

Posted 9 days ago

Job description

Remote Inbound Customer Service Representative (Full-Time)
Disabled Veteran Solutions (DVS)

Make an Impact Through Meaningful Work

Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, health & human services, and state benefits.

This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.

Start Date: June 15, 2026
Initial training will take place during your first two weeks.

Position Overview

In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.

Responsibilities include:

  • Answering inbound calls and providing a positive, solution-oriented customer experience
  • Assisting with basic technical troubleshooting and initiating support tickets as needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers remain informed
  • Delivering consistent, high-quality service in a structured environment

Required Qualifications

We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.

  • High school diploma or GED required; additional education preferred
  • Prior customer service experience, particularly in call-driven environments
  • Strong verbal communication skills with the ability to build rapport quickly
  • Ability to troubleshoot basic technical issues independently
  • Comfortable working in a remote environment with minimal supervision
  • Ability to successfully complete an extensive credentialing and background check process

Preferred:

  • Bilingual (English/Spanish) candidates are strongly encouraged to apply

Technical & Work Environment Requirements

  • Reliable high-speed internet connection
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
  • DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset

Schedule & Training

  • Training Schedule: 9:00 AM - 4:30 PM EST
  • Regular Schedule - regular schedule set between the hours of 10:00am - 8:00pm - Monday - Friday

Consistent attendance and reliability are essential for success in this role.

Why Join DVS

Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.

At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.

Build a career where your work matters. Apply today to join the DVS team.

A pre-employment drug screening and criminal background check are required prior to employment.

Apply