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Position Summary:

The Assistant Program Director supports oversight of the strategic and operational management of the Transition Planning & Transportation (TPT) program. This role is responsible for ensuring high-quality service delivery, supervising jail-based staff, and driving program outcomes. The Assistant Director will lead scheduling efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Assistant Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

What You'll Do:

Program Oversight & Strategic Operations

• Support senior leadership in optimizing jail-based workshops and reentry planning services, improving program efficiency and participant engagement, serving approximately 1000+ individuals annually.
• Ensure job readiness, life skills, and financial literacy workshops are delivered on schedule, ensuring 100% compliance with program standards and enhancing participant preparedness for reentry.
• Strengthen security and operational coordination with correctional facility staff to ensure uninterrupted program delivery and safe access for program staff and participants, maintaining zero security breaches and 95% on-time session access.
• Develop and implement policies, procedures, and training materials that standardize service delivery and improve staff performance, reducing onboarding time by 20% and increasing staff compliance scores to 90% and above.
• Align program activities with organizational goals to drive measurable improvements in service quality and participant outcomes, contributing to an increase in post-release employment placements.
• Cultivate and manage strategic partnerships to secure resources and expand program reach, resulting in 10+ employer partnerships and 100+ job placements for justice-involved individuals annually.

Staff Supervision & Development

• Provide weekly supervision to program staff and provide regular performance feedback to maintain a 90% compliance rate and improve staff effectiveness.
• Facilitate onboarding and training for new hires, reducing ramp-up time by 20% and ensuring 100% completion of required training within the first 30 days.
• Could you provide training and guidance on situational awareness to make sure protocols are in place to mitigate safety incidents?
• Provide weekly supervision to Transition Specialists and Employment Specialists within the jail, ensuring the timely delivery of transition plans and employment services to 90% of eligible participants.
• Coach and train staff on intake procedures, Transition Plans (TPs), and documentation requirements, achieving 95% accuracy in participant records and compliance audits. 

Transition Planning and Community Linkages

• Support staff in developing individualized transition plans for participants before release, ensuring 100% of eligible individuals have a documented plan and increasing post-release engagement by 20%.
• Build partnerships with community-based organizations for housing, behavioral health, and legal aid referrals, securing at least 10 active partnerships and facilitating 200+ successful referrals annually.
• Coordinate with Employment Specialists to connect participants to job opportunities and training programs upon release, achieving a 70% job placement or training enrollment rate within 90 days post-release. 

Performance Management & Reporting

• Conduct monthly audits of workshop delivery and transition planning processes, driving continuous improvement and maintaining a 90% program quality score.
• Support oversight of program budget and ensure alignment with financial targets.
• Ensure timely and accurate weekly/monthly reporting of program metrics.
• Support internal and external audit preparation and compliance reviews. 

You're a Great Fit For this Role If:

• You have a Bachelor's degree in Social Work, Psychology, Public Administration, or a related field. Master's degree preferred
• Bring a minimum of 3 years of supervisory experience. Experience with program management preferred.
• You are familiar with budget management and program operations preferred.
• You have experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.
• You can pass the required NYC Department of Corrections security clearance to work on Rikers Island 

Compensation

• 90K-100K 

Equal Opportunity Employer