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Scheduling Representative Jobs in Raleigh, NC (NOW HIRING)

As an Outside Sales Representative at our new location serving the Greater Raleigh area, you will ... The next training class is scheduled for May 4, 2026. Join us and kickstart your rewarding career ...

As an Outside Sales Representative at our new location serving the Greater Raleigh area, you will ... The next training class is scheduled for May 4, 2026. Join us and kickstart your rewarding career ...

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As an Outside Sales Representative at our new location serving the Greater Raleigh area, you will ... The next training class is scheduled for May 4, 2026. Join us and kickstart your rewarding career ...

As an Outside Sales Representative at our new location serving the Greater Raleigh area, you will ... The next training class is scheduled for July 13, 2026. Join us and kickstart your rewarding career ...

Customer Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Customer Service Rep (CSR)

Clayton, NC ยท On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

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Referral Representative

Fuquay Varina, NC ยท On-site

$14 - $18/hr

Overview The Referral Representative, under minimal supervision, is responsible for ensuring that all appointments, tests, procedures and surgeries are scheduled in a timely manner; that all required ...

Customer Service Representative

Cary, NC ยท On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center ... This position owns end-to-end planning, scheduling, and customer communication for service events ...

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Scheduling Representative information

See Raleigh, NC salary details

$10

$17

$25

How much do scheduling representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for scheduling representative in Raleigh, NC is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.34 per hour, depending on experience, location, and employer.

How does a Scheduling Representative typically collaborate with other departments to ensure smooth operations?

Scheduling Representatives work closely with various teams, such as operations, customer service, and management, to coordinate appointments, resolve scheduling conflicts, and ensure resources are allocated efficiently. They often communicate with both internal staff and clients, acting as a central point of contact to confirm details and adjust schedules as needed. Strong organizational and communication skills are essential, as Scheduling Representatives frequently need to balance multiple priorities and respond quickly to last-minute changes. This collaborative environment fosters teamwork and helps maintain seamless business operations.

What is the difference between Scheduling Representative vs Customer Service Representative?

AspectScheduling RepresentativeCustomer Service Representative
Primary RoleArrange and manage appointments, coordinate schedulesAssist customers, handle inquiries, resolve issues
Work EnvironmentOffice, call centers, healthcare facilitiesCall centers, retail, service industries
Required SkillsScheduling software, organization, communicationCommunication, problem-solving, empathy
Common CertificationsNone typically required, but administrative skills preferredCustomer service certifications optional

While both roles involve communication and customer interaction, Scheduling Representatives focus on managing appointments and coordinating schedules, often within healthcare or service industries. Customer Service Representatives handle a broader range of customer inquiries and issues. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are Scheduling Representatives?

Scheduling Representatives are professionals responsible for managing and coordinating appointments, meetings, or service schedules within an organization. They typically interact with clients, customers, or patients to book, confirm, or adjust appointments based on availability and organizational guidelines. Their role often requires strong communication, organizational, and computer skills to ensure efficient operations. Scheduling Representatives may work in various industries such as healthcare, corporate offices, or service-based companies. They play a key role in optimizing workflow and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Scheduling Representative, and why are they important?

To thrive as a Scheduling Representative, you need strong organizational skills, attention to detail, and experience with appointment management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient scheduling, minimize errors, and foster positive interactions with clients or patients, which are critical for operational success.
What are popular job titles related to Scheduling Representative jobs in Raleigh, NC? For Scheduling Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Scheduling Representative jobs in Raleigh, NC look for? The top searched job categories for Scheduling Representative jobs in Raleigh, NC are:
Patient Service Representative

Patient Service Representative

Triangle Visions Optometry

Chapel Hill, NC โ€ข On-site

$15 - $19/hr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

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Job description

Join Triangle Visions as a Patient Service Representative in Chapel Hill, NC!
Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.
Why Work With Us?
- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
- Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off: Paid time off (PTO) and holiday pay.
- Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support: Adoption assistance program.
- Employee Perks: Free eyewear and discounts for friends and family.
Your Role:
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.

Join Us Today!

Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Chapel Hill, NC, and become part of the Triangle Visions team!ResponsibilitiesPatient Service Representative Job Responsibilities
  • Greets patients without delay.
  • Promptly answers the telephone in a friendly and courteous manner.
  • Optimizes patientsโ€™ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
  • Keeps patient appointments on schedule by notifying doctor/provider of patientโ€™s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
  • Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
  • Protects patientsโ€™ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
  • Determines both medical and vision insurance eligibility in accordance with patientโ€™s current plan coverage.
  • Ensures all office systems are maintained.
  • Maintains a safe working environment for all team members and patients.
  • Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
Required SkillsPatient Service Representative Job Qualifications
  • High School graduate or equivalent ย 
  • 2+ years of office experience in a healthcare setting ย 
  • Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
  • Strong customer service skills
  • Strong communicator and listener ย 
  • Problem solving ability ย 
  • Organization skills ย