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Sap Service Management Jobs (NOW HIRING)

CARLISLE COMPANIES

Senior SAP Analyst

Carlisle, PA

Configure and optimize SAP Sales & Service Cloud V1 solutions, including lead and opportunity management, customer data management, service ticketing, workflows, and SLA processes. * Gather business ...

STULZ USA

Systems Analyst - ERP

Frederick, MD · On-site

The SAP System Analyst is responsible for configuring, integrating, reporting and supporting SAP S/4HANA Service Management (SM) and Field Service Management (FSM) modules. This role bridges business ...

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Sap Service Management information

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$33K

$70K

$118.5K

How much do sap service management jobs pay per year?

As of Aug 22, 2026, the average yearly pay for sap service management in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is SAP Service Management?

SAP Service Management is a module within the SAP ERP system that helps organizations manage and deliver high-quality customer service processes. It covers service order processing, complaint handling, warranties, and maintenance tasks, allowing companies to efficiently track service requests and monitor service performance. By integrating with other SAP modules like Sales and Distribution or Plant Maintenance, it provides a holistic view of customer interactions and supports better decision-making in service operations.

What are some common challenges faced by SAP Service Management professionals when integrating with other SAP modules?

SAP Service Management professionals often encounter challenges when integrating with modules like SAP SD (Sales and Distribution), MM (Materials Management), and FI (Financial Accounting). These challenges may include aligning master data, ensuring seamless process flows, and managing complex dependencies between service orders and related transactions. Clear communication with cross-functional teams and a strong understanding of both technical configurations and business processes are essential to address these issues effectively. Proper documentation and regular testing also help minimize integration errors and ensure smooth operations.

What are the key skills and qualifications needed to thrive as an SAP Service Management professional, and why are they important?

To thrive as an SAP Service Management professional, you need a solid understanding of SAP modules (especially SAP SM/CS), business process knowledge, and often a relevant degree in IT or business. Familiarity with SAP Solution Manager, SAP ERP systems, and certifications such as SAP Certified Application Associate are typically required. Strong problem-solving, communication, and project management skills help professionals excel when supporting end users and managing service processes. These competencies are essential for optimizing service delivery, ensuring system reliability, and driving customer satisfaction within organizations.

What is the difference between Sap Service Management vs SAP Basis Administrator?

AspectSap Service ManagementSAP Basis Administrator
CertificationsSAP Certified Service Management ProfessionalSAP Certified Technology Associate, Basis
Work EnvironmentIT service management, customer support, service deliverySystem administration, SAP system setup, maintenance
Industry UsageIT service providers, SAP consulting firmsCorporate SAP environments, enterprise IT teams

While both roles involve SAP systems, Sap Service Management focuses on managing SAP services, customer support, and service delivery processes. In contrast, SAP Basis Administrator handles technical system administration, system setup, and maintenance. The roles often overlap in SAP environments but serve different functions within the SAP ecosystem.

Are SAP Service Management jobs high paying?

SAP Service Management jobs tend to offer competitive salaries, especially for professionals with relevant certifications and experience in SAP modules. Salaries can vary based on location, level of expertise, and the complexity of the role, but generally, these positions are well-compensated within the IT and enterprise software industry.
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What job categories do people searching Sap Service Management jobs look for?

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Sap Service Management jobs near you
Infographic showing various Sap Service Management job openings in the United States as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

SAP Service Delivery Manager

Noblesoft Technologies

San Antonio, TX • On-site

Contractor

Re-posted 17 hours ago

Job description

Title: SAP Service Delivery Manager
Location: San Antonio, TX
SAP Service Delivery Manager [15+ Years of Experience]
  • 15+ Years of IT Experience with minimum 5 years of relevant experience managing service delivery of an SAP engagement
  • Electric Utility experience is a plus but not mandatory
  • Manage all aspects of IT service delivery to meet SLAs and business objectives. 
  • Act as the main point of contact for customer and stakeholders on service matters. 
  • Oversee incidents, problems, system maintenance, DR/BCP activities and change management processes. 
  • Monitor KPIs and service metrics, providing regular performance reports. 
  • Drive continuous improvement and service optimization initiatives. 
  • Lead, mentor, and manage HCLTech service delivery teams. 
  • Coordinate cross-functional teams for smooth service and project delivery. 
  • Ensure compliance with security, regulatory, and contractual obligations. 
  • Manage risks related to service delivery and implement mitigation plans. 
  • Ensure coordination between Onshore and Offshore Teams