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Sap Service Management Jobs (NOW HIRING)

SAP S/4HANA and SAP Service and Asset Manager * SAP Plant Maintenance functions (these trainers will be working with SAP Plant Maintenance SMEs to learn the module. The curriculum has already been ...

$57 - $74.25/hr

We are looking for a senior consultant with practical SAP Service and Asset Manager (SSAM) skills, in-depth end-to-end process knowledge across SAP Enterprise Asset Management (EAM) with focussed ...

SAP C4C Consultant

Alloway, NJ · Hybrid

$62.50 - $85.50/hr

Case / ticket management and service workflows * SLA, categorization, escalation rules, and service KPIs 4.-Reporting & analytics in C4C. Create and maintain reports, data sources, KPIs, and ...

SAP Engineer

Columbus, OH · Hybrid

$64.50 - $84/hr

... managed service providers. * Ensure SAP security roles, access models, and compliance requirements are designed, implemented, and tested in alignment with policies and per industry-standard SAP ...

SAP Engineer

Columbus, OH · On-site

$64.50 - $84/hr

... managed service providers. * Ensure SAP security roles, access models, and compliance requirements are designed, implemented, and tested in alignment with policies and per industry-standard SAP ...

... management practices related to SAP adoption. Responsibilities: • Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA ...

New

KPMG is currently seeking a Director, SAP CRM, Utilities to join our Advisory Services practice. Responsibilities: * Develop and execute a comprehensive CRM strategy that aligns with the client ...

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Sap Service Management information

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$33K

$70K

$118.5K

How much do sap service management jobs pay per year?

As of Jun 6, 2026, the average yearly pay for sap service management in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Sap Service Management vs SAP Basis Administrator?

AspectSap Service ManagementSAP Basis Administrator
CertificationsSAP Certified Service Management ProfessionalSAP Certified Technology Associate, Basis
Work EnvironmentIT service management, customer support, service deliverySystem administration, SAP system setup, maintenance
Industry UsageIT service providers, SAP consulting firmsCorporate SAP environments, enterprise IT teams

While both roles involve SAP systems, Sap Service Management focuses on managing SAP services, customer support, and service delivery processes. In contrast, SAP Basis Administrator handles technical system administration, system setup, and maintenance. The roles often overlap in SAP environments but serve different functions within the SAP ecosystem.

What are the key skills and qualifications needed to thrive as an SAP Service Management professional, and why are they important?

To thrive as an SAP Service Management professional, you need a solid understanding of SAP modules (especially SAP SM/CS), business process knowledge, and often a relevant degree in IT or business. Familiarity with SAP Solution Manager, SAP ERP systems, and certifications such as SAP Certified Application Associate are typically required. Strong problem-solving, communication, and project management skills help professionals excel when supporting end users and managing service processes. These competencies are essential for optimizing service delivery, ensuring system reliability, and driving customer satisfaction within organizations.

What is SAP Service Management?

SAP Service Management is a module within the SAP ERP system that helps organizations manage and deliver high-quality customer service processes. It covers service order processing, complaint handling, warranties, and maintenance tasks, allowing companies to efficiently track service requests and monitor service performance. By integrating with other SAP modules like Sales and Distribution or Plant Maintenance, it provides a holistic view of customer interactions and supports better decision-making in service operations.

What are some common challenges faced by SAP Service Management professionals when integrating with other SAP modules?

SAP Service Management professionals often encounter challenges when integrating with modules like SAP SD (Sales and Distribution), MM (Materials Management), and FI (Financial Accounting). These challenges may include aligning master data, ensuring seamless process flows, and managing complex dependencies between service orders and related transactions. Clear communication with cross-functional teams and a strong understanding of both technical configurations and business processes are essential to address these issues effectively. Proper documentation and regular testing also help minimize integration errors and ensure smooth operations.
More about Sap Service Management jobs
What job categories do people searching Sap Service Management jobs look for? The top searched job categories for Sap Service Management jobs are:
Infographic showing various Sap Service Management job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
SAP S/4 Service Management Lead - Industrial

SAP S/4 Service Management Lead - Industrial

Accenture

Chicago, IL • On-site

$132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 425 rated business services


Job description

We Are:
Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smartest team on the planet, and helping our people gain new skills, training, and experience.
Additionally, the Industrial Equipment industry is going through remarkable levels of transformation as they are developing digital smart factories ,connecting machinery through IoT, and transforming internal operations for efficiencies.
SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients.
You Are:
Do you have a passion for storytelling, originating and for delivering SAP-based Customer, Sales and Services Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Customer, Sales and Service solutions and technologies on some of the most innovative projects in the world
You will thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
You are a confident Leader who spots and stays ahead of the SAP platform, industry and Customer, Sales and Services trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
  • Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future)
  • Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
  • Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions
  • Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
  • Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture
  • Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
  • Be a thought leader, build assets and best practices and develop the next level of transformation experts

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's what you need:
  • Minimum of 8 years of experience in the SAP Service Management domain, including but not limited to Service Order Management, Service Contracts, Warranty Management, Field Service Management, Resource Scheduling, Service Parts Management, or other relative technologies
  • Minimum of three end-to-end SAP Service Management implementations, including hands-on design and configuration
  • Experience leading functional workstreams to define the roadmaps and functional designs for the client, including management of large teams (10+ people)
  • Prior experience supporting the Industrial industry
  • Prior experience in an Advisory/Consulting role
  • Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 6/29/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Washington $141,100 to $311,200
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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