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Sap Service Management Jobs (NOW HIRING)

CARLISLE COMPANIES

Senior SAP Analyst

Carlisle, PA · On-site

Configure and optimize SAP Sales & Service Cloud V1 solutions, including lead and opportunity management, customer data management, service ticketing, workflows, and SLA processes. * Gather business ...

Solventum

Director - SAP S/4 Service Delivery

$217K/yr

Manage global Application Management Services (AMS) partners and vendors. * Define and enforce SLAs, KPIs, and operational metrics . * Drive vendor performance through governance frameworks and ...

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Sap Service Management information

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$33K

$70K

$118.5K

How much do sap service management jobs pay per year?

As of Jul 11, 2026, the average yearly pay for sap service management in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Sap Service Management vs SAP Basis Administrator?

AspectSap Service ManagementSAP Basis Administrator
CertificationsSAP Certified Service Management ProfessionalSAP Certified Technology Associate, Basis
Work EnvironmentIT service management, customer support, service deliverySystem administration, SAP system setup, maintenance
Industry UsageIT service providers, SAP consulting firmsCorporate SAP environments, enterprise IT teams

While both roles involve SAP systems, Sap Service Management focuses on managing SAP services, customer support, and service delivery processes. In contrast, SAP Basis Administrator handles technical system administration, system setup, and maintenance. The roles often overlap in SAP environments but serve different functions within the SAP ecosystem.

What are the key skills and qualifications needed to thrive as an SAP Service Management professional, and why are they important?

To thrive as an SAP Service Management professional, you need a solid understanding of SAP modules (especially SAP SM/CS), business process knowledge, and often a relevant degree in IT or business. Familiarity with SAP Solution Manager, SAP ERP systems, and certifications such as SAP Certified Application Associate are typically required. Strong problem-solving, communication, and project management skills help professionals excel when supporting end users and managing service processes. These competencies are essential for optimizing service delivery, ensuring system reliability, and driving customer satisfaction within organizations.

What is SAP Service Management?

SAP Service Management is a module within the SAP ERP system that helps organizations manage and deliver high-quality customer service processes. It covers service order processing, complaint handling, warranties, and maintenance tasks, allowing companies to efficiently track service requests and monitor service performance. By integrating with other SAP modules like Sales and Distribution or Plant Maintenance, it provides a holistic view of customer interactions and supports better decision-making in service operations.

What are some common challenges faced by SAP Service Management professionals when integrating with other SAP modules?

SAP Service Management professionals often encounter challenges when integrating with modules like SAP SD (Sales and Distribution), MM (Materials Management), and FI (Financial Accounting). These challenges may include aligning master data, ensuring seamless process flows, and managing complex dependencies between service orders and related transactions. Clear communication with cross-functional teams and a strong understanding of both technical configurations and business processes are essential to address these issues effectively. Proper documentation and regular testing also help minimize integration errors and ensure smooth operations.
More about Sap Service Management jobs
What job categories do people searching Sap Service Management jobs look for? The top searched job categories for Sap Service Management jobs are:
Sap Service Management jobs near you
Infographic showing various Sap Service Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

SAP Mobility Architect

Texas State Library and Archives Commision

Milwaukee, WI • On-site

Full-time

Posted 21 days ago

Job description

Job Description:
• A "SAP Service and Asset Manager Architect" is a technical expert who designs and implements solutions using SAP's Service and Asset Manager module, specializing in managing and maintaining an organization's physical assets throughout their lifecycle, by defining system architecture, integrating with other SAP modules, and ensuring efficient workflows for maintenance activities across the entire asset management process, often utilizing mobile capabilities for field technicians to access critical asset data and work orders.
Key Responsibilities:
Requirements Gathering:
• Understand business needs and translate them into functional specifications for SAP Service and Asset Manager implementation, including asset classification, maintenance strategies, work order management, and reporting requirements.
Solution Design:
• Design the overall architecture of the SAP Service and Asset Manager system, including data structures, workflows, interfaces with other SAP modules (like ERP, PLM), and mobile application integration.
Configuration and Customization:
• Configure SAP Service and Asset Manager based on business requirements, including customizing screens, fields, and workflows to optimize asset management processes.
Integration Management:
• Ensure seamless data exchange between SAP Service and Asset Manager and other systems, managing interfaces and data mapping.
Mobile Application Development:
• Design and develop mobile applications for technicians using SAP Service and Asset Manager mobile capabilities, enabling offline access and real-time data updates.
Testing and Quality Assurance:
• Conduct thorough testing of system functionality, including unit testing, integration testing, and user acceptance testing.
Deployment and Training:
• Support system deployment and provide training to end users on how to utilize SAP Service and Asset Manager features effectively.
Maintenance and Support:
• Provide ongoing support for the SAP Service and Asset Manager system, resolving issues, implementing updates, and addressing user queries.
Required Skills:
Deep Expertise in SAP Service and Asset Manager:
• Comprehensive understanding of SAP Service and Asset Manager functionalities, including work orders, notifications, asset hierarchies, maintenance plans, condition monitoring, and mobile capabilities.
SAP Architecture Knowledge:
• Familiarity with overall SAP architecture, integration points, and data flow across different modules within the SAP ecosystem.
Technical Skills:
• Proficient in SAP configuration tools, ABAP programming (if needed), and knowledge of database concepts.
Business Process Analysis:
• Ability to analyze business processes related to asset management and translate them into effective system solutions.
Project Management Skills:
• Experience in managing project timelines, deliverables, and coordinating with cross-functional teams.
Communication and Collaboration:
• Excellent communication skills to work with stakeholders at all levels, gather requirements, and explain technical concepts clearly.

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