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Sap Customer Service Jobs (NOW HIRING)

Danta Technologies

SAP Customer Service Consultant

$20.25 - $25/hr

Strong hands-on experience in SAP CS (Customer Service module) * Proven expertise in S/4HANA Service / Service Management * Experience in at least 3 full lifecycle implementations of SAP CS

K-Tek Resourcing LLC

SAP CRM Consultant

San Francisco, CA · On-site

$74.25 - $101.25/hr

Support Sales, Service, Marketing, and Interaction Center business processes. * Design functional ... SAP CRM Service * SAP CRM Marketing * Business Partner Management * Organizational Management

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

Syntricate Technologies

SAP CRM

Phoenix, AZ · On-site

SAP Customer Relationship Management (CRM) : Service * 6-8 Years of experience Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi ...

OberonIT Inc.

SAP BRIM - Dev Lead

Irvine, CA · On-site

$70.75 - $92.25/hr

Oberon IT soon diversified into a full service company providing full life cycle IT solutions and ... Knowledge of SAP CRM MW, Web UI, BSP, ABAP SAP SOM related WEB UI , BOL Extensions is necessary.

OberonIT Inc.

SAP BRIM - Dev Lead

Irvine, CA · On-site

$70.75 - $92.25/hr

Oberon IT soon diversified into a full service company providing full life cycle IT solutions and ... Oberon IT is now equipped to enhance strategic value of IT to its customers using its offshore ...

SAP

Customer Service and Support Expected Travel: 0 - 10% Career Status: Graduate Employment Type ... The SAP Academy for Services & Consulting is a global development program designed for talent who ...

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How much do sap customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for sap customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Which SAP job is in demand?

The most in-demand SAP roles include SAP Functional Consultant, SAP ABAP Developer, and SAP Basis Administrator. These positions require expertise in SAP modules, programming, and system administration, often supported by relevant certifications and experience with SAP tools and environments.

How does the SAP Customer Service role typically interact with other departments within an organization?

In the SAP Customer Service role, you regularly collaborate with departments such as sales, logistics, and finance to ensure seamless order processing and customer satisfaction. You may work closely with the sales team to address customer inquiries, coordinate with logistics for timely deliveries, and liaise with finance for billing and credit-related matters. This cross-functional communication is crucial for resolving issues efficiently and providing a positive customer experience. Being proactive and a strong communicator will help you thrive in this collaborative environment.

Is it difficult to get a job at SAP?

Getting a job as an SAP Customer Service representative can be competitive and typically requires relevant experience, technical knowledge of SAP systems, and strong communication skills. Candidates often need to demonstrate proficiency with SAP software and may need to pass technical assessments or interviews. The difficulty varies based on the role, location, and individual qualifications.

What is the difference between Sap Customer Service vs SAP Support Specialist?

AspectSap Customer ServiceSAP Support Specialist
Required CredentialsTypically requires SAP certifications, customer service trainingRequires SAP certifications, technical support training
Work EnvironmentCustomer-facing, support centers, client sitesTechnical support teams, IT departments
Employer & Industry UsageUsed across industries for client supportUsed within IT and SAP consulting firms
Common Search & ComparisonOften compared for support roles in SAPTechnical support roles in SAP environment

While both roles involve supporting SAP users, Sap Customer Service focuses on client communication and service delivery, whereas SAP Support Specialist emphasizes technical troubleshooting and system support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

Does SAP allow work from home?

SAP customer service roles may offer remote work options depending on the company's policies and the specific position. Many companies have adopted flexible or remote work arrangements, especially for customer support roles that can be performed using communication tools and SAP software from home. However, availability varies by employer and location, so it is important to confirm with the specific employer or job listing.

What is SAP in customer service?

SAP in customer service refers to the use of SAP software, a widely used enterprise resource planning (ERP) system, to manage customer data, streamline service processes, and improve communication. Customer service roles involving SAP often require knowledge of the platform, data management, and related tools to support efficient operations.

What are the key skills and qualifications needed to thrive as an SAP Customer Service professional, and why are they important?

To thrive as an SAP Customer Service professional, you need a solid understanding of SAP Customer Service (CS) module processes, business operations, and customer relationship management, often supported by relevant SAP certifications or experience. Familiarity with SAP ERP systems, ticketing platforms, and reporting tools is typically required. Exceptional problem-solving, communication, and client-oriented soft skills help you address customer issues efficiently and build trust. These skills ensure seamless service delivery, customer satisfaction, and optimal use of SAP solutions in dynamic business environments.

What is a SAP Customer Service role?

A SAP Customer Service role involves managing and supporting the customer service processes within an organization using SAP software, particularly the SAP Customer Service (CS) module. Professionals in this role handle tasks such as processing service orders, managing customer inquiries, scheduling technicians, and ensuring timely resolution of service requests. They help organizations optimize customer service operations by leveraging SAP's integrated tools for tracking, reporting, and analyzing service performance. This position often requires both technical SAP skills and strong communication abilities to interact with customers and internal teams.
More about Sap Customer Service jobs
What cities are hiring for Sap Customer Service jobs? Cities with the most Sap Customer Service job openings:
What states have the most Sap Customer Service jobs? States with the most job openings for Sap Customer Service jobs include:
What job categories do people searching Sap Customer Service jobs look for? The top searched job categories for Sap Customer Service jobs are:
Sap Customer Service jobs near you
SAP Customer Service Representative

SAP Customer Service Representative

On-Board Services

Auburn Hills, MI • On-site

$25.21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Manage customer engagement and order management activities, including processing SAP transactions.

  • Serve as a liaison between customers and internal teams by responding to inquiries and complaints and communicating relevant customer information to the account management team.

  • Review daily reports to proactively identify and resolve issues, and investigate and drive timely resolution of customer disputes.

Job description

SAP Customer Service Representative

On-Board Services is hiring a SAP Customer Service Representative in Auburn Hills, MI. Position type is a 3 month contract with additional opportunity contingent upon performance and continued business need. Job location is hybrid, Auburn Hills, MI. Four days in office, 1 day remotely. Shift: 1st shift.

Benefits include 401K, dental insurance, life insurance, medical insurance, vision insurance, and PTO. Compensation is $25.21/HR.

Responsibilities include managing customer engagement and order management activities, processing SAP transactions, building strong working relationships with commercial team partners, analyzing customer ordering patterns, serving as a liaison between customers and internal teams, responding to customer inquiries and complaints, reviewing daily reports to proactively identify and resolve issues, demonstrating flexibility and adaptability, quickly identifying customer issues and taking ownership of their resolution, investigating and driving timely resolution of customer disputes, making return authorization decisions related to quality complaints, and communicating relevant customer information to the account management team.

Qualifications include a high school diploma required, previous customer service experience required, order entry experience required, SAP R/3 or equivalent ERP system experience preferred, strong communication, problem-solving, and organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

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