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Sap Customer Service Jobs (NOW HIRING)

Beacon Hill Associates - Charlotte

Be Seen First

SAP Customer Service Specailist

Charlotte, NC · On-site

$22 - $24/hr

... customer service. • Solid computer skills (SAP preferred, Microsoft Excel, PowerPoint, Word) • Excellent communication skills, both verbal and written. • Service orientation. • Ability to ...

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

OberonIT Inc.

SAP BRIM - Dev Lead

Irvine, CA

$70.75 - $92.25/hr

Oberon IT soon diversified into a full service company providing full life cycle IT solutions and ... Knowledge of SAP CRM MW, Web UI, BSP, ABAP SAP SOM related WEB UI , BOL Extensions is necessary.

OberonIT Inc.

SAP BRIM - Dev Lead

Irvine, CA · On-site

$70.75 - $92.25/hr

Oberon IT soon diversified into a full service company providing full life cycle IT solutions and ... Oberon IT is now equipped to enhance strategic value of IT to its customers using its offshore ...

OberonIT Inc.

SAP BRIM - Convergent Invoicing

Irvine, CA · On-site

$70.75 - $92.25/hr

... services that address needs of our clients across the value chain. Oberon IT is now equipped to enhance strategic value of IT to its customers using its offshore development center. Job Title: SAP ...

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Sap Customer Service information

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How much do sap customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for sap customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does the SAP Customer Service role typically interact with other departments within an organization?

In the SAP Customer Service role, you regularly collaborate with departments such as sales, logistics, and finance to ensure seamless order processing and customer satisfaction. You may work closely with the sales team to address customer inquiries, coordinate with logistics for timely deliveries, and liaise with finance for billing and credit-related matters. This cross-functional communication is crucial for resolving issues efficiently and providing a positive customer experience. Being proactive and a strong communicator will help you thrive in this collaborative environment.

What is the difference between Sap Customer Service vs SAP Support Specialist?

AspectSap Customer ServiceSAP Support Specialist
Required CredentialsTypically requires SAP certifications, customer service trainingRequires SAP certifications, technical support training
Work EnvironmentCustomer-facing, support centers, client sitesTechnical support teams, IT departments
Employer & Industry UsageUsed across industries for client supportUsed within IT and SAP consulting firms
Common Search & ComparisonOften compared for support roles in SAPTechnical support roles in SAP environment

While both roles involve supporting SAP users, Sap Customer Service focuses on client communication and service delivery, whereas SAP Support Specialist emphasizes technical troubleshooting and system support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

Is it hard to get hired at SAP?

Getting hired as a SAP Customer Service representative can be competitive, often requiring relevant experience, strong communication skills, and knowledge of SAP software. Candidates typically go through multiple interview stages and may need certifications or training related to SAP systems.

Does SAP allow work from home?

SAP customer service roles may offer remote work options depending on the company's policies and the specific position. Many companies that use SAP systems have adopted flexible or hybrid work arrangements, especially for roles involving customer support and technical assistance, provided employees have the necessary tools and secure access to company systems.

What is SAP in customer service?

SAP in customer service refers to the use of SAP software, a widely used enterprise resource planning (ERP) system, to manage customer data, streamline service processes, and improve communication. Customer service roles involving SAP often require knowledge of the platform, data management, and troubleshooting within the SAP environment.

What are the key skills and qualifications needed to thrive as an SAP Customer Service professional, and why are they important?

To thrive as an SAP Customer Service professional, you need a solid understanding of SAP Customer Service (CS) module processes, business operations, and customer relationship management, often supported by relevant SAP certifications or experience. Familiarity with SAP ERP systems, ticketing platforms, and reporting tools is typically required. Exceptional problem-solving, communication, and client-oriented soft skills help you address customer issues efficiently and build trust. These skills ensure seamless service delivery, customer satisfaction, and optimal use of SAP solutions in dynamic business environments.

How to get a job in SAP without experience?

To get a job in SAP customer service without experience, focus on gaining foundational knowledge through online courses or certifications in SAP basics and customer service skills. Entry-level roles often require strong communication skills and a willingness to learn, so gaining familiarity with SAP software and related tools can improve your chances. Internships or trainee programs can also provide practical experience and help you build relevant skills for the role.

What is a SAP Customer Service role?

A SAP Customer Service role involves managing and supporting the customer service processes within an organization using SAP software, particularly the SAP Customer Service (CS) module. Professionals in this role handle tasks such as processing service orders, managing customer inquiries, scheduling technicians, and ensuring timely resolution of service requests. They help organizations optimize customer service operations by leveraging SAP's integrated tools for tracking, reporting, and analyzing service performance. This position often requires both technical SAP skills and strong communication abilities to interact with customers and internal teams.
More about Sap Customer Service jobs
What cities are hiring for Sap Customer Service jobs? Cities with the most Sap Customer Service job openings:
What states have the most Sap Customer Service jobs? States with the most job openings for Sap Customer Service jobs include:
What job categories do people searching Sap Customer Service jobs look for? The top searched job categories for Sap Customer Service jobs are:
Sap Customer Service jobs near you
Infographic showing various Sap Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

SAP Customer Service Specailist

Beacon Hill Associates - Charlotte

Charlotte, NC • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision

Posted 29 days ago

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Job description

Position Overview:

We are seeking a dedicated and proactive Customer Service Representative to join our team. In this role, you will be instrumental in maintaining strong relationships with our customers, ensuring their satisfaction with company’s products and services. Operating with minimal supervision, you will be responsible for making critical decisions that directly impact customer satisfaction and contribute to our company’s success.


Responsibilities:

• Serve as the primary communications channel between company and our customers.

• Handle customer orders in the most efficient manner, including goods returns, tracking, billing and communication/updates.

• Responsible for Complaint Management, QNS maintenance and timely task coordination/completion

• Maintain the integrity of data for assigned customers and their products, ensuring accuracy and completeness.

• Ensure price accuracy in orders. Gap communication with Commercial Teams

Contribute to various business KPI`s and targets for NORAM

• Ensure process and business rule adherence and input for process improvements business rule updates.

• Responsible for contributions to solution management for all OTC process related issues and escalations

• Support in overdue collections and AR resolutions in cooperation with Account Manager and Group Finance


Qualifications:

• College Degree or equivalent experience

• 3 years of experience in customer service.

• Solid computer skills (SAP preferred, Microsoft Excel, PowerPoint, Word)

• Excellent communication skills, both verbal and written.

• Service orientation.

• Ability to plan efficiently and multi-task.

• Ability to work well in a team environment