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Sap Customer Service Representative Jobs (NOW HIRING)

Motul

Customer Service Representative - KAL

$16.50 - $22.25/hr

Position description Job title Customer Service Representative - KAL Contract type Permanent ... in SAP, ensuring accuracy and timely customer communication Coordinate with internal teams to ...

Adecco

Customer Service Representative

Austin, TX · Remote

$25.66/hr

Adecco is hiring immediately for customer Service Representatives with a local client in Austin ... in SAP CRM System • Responsible to create and maintain quotations/sales orders/service case in ...

Motul

Customer Service Representative - KAL

Houston, TX

$15.25 - $20.75/hr

... Customer Service Representative - KAL Contract type Permanent Contract As a Customer Service ... in SAP, ensuring accuracy and timely customer communication Coordinate with internal teams to ...

Danta Technologies

SAP Customer Service Consultant

$20.25 - $25/hr

Strong hands-on experience in SAP CS (Customer Service module) * Proven expertise in S/4HANA Service / Service Management * Experience in at least 3 full lifecycle implementations of SAP CS

K-Tek Resourcing LLC

SAP CRM Consultant

San Francisco, CA · On-site

$74.25 - $101.25/hr

Support Sales, Service, Marketing, and Interaction Center business processes. * Design functional ... SAP CRM Service * SAP CRM Marketing * Business Partner Management * Organizational Management

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

KYYBA

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$23 - $24/hr

The CSR has complete ownership of the order management process from initial order entry to product ... Key responsibilities: -Customer Engagement and Order Management -Responsible for multiple SAP ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) is responsible for ... Work in SAP, Rubicon, Microsoft Word, and Excel. * Partner with the appropriate Sales person to ...

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Sap Customer Service Representative information

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How much do sap customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sap customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sap Customer Service Representative vs SAP Support Specialist?

AspectSap Customer Service RepresentativeSAP Support Specialist
CredentialsCustomer service training, basic SAP knowledgeSAP certifications, technical expertise
Work EnvironmentCustomer-facing, call centers, help desksTechnical support, IT departments, remote or on-site
Employer & IndustryERP vendors, consulting firms, large corporationsERP vendors, IT service providers, enterprise companies
Search & Comparison IntentCustomer service roles, SAP support jobsTechnical SAP support, troubleshooting roles

While both roles involve SAP, the Sap Customer Service Representative primarily handles customer inquiries and provides support from a customer service perspective. In contrast, the SAP Support Specialist offers technical troubleshooting and advanced SAP system support. The roles differ mainly in technical expertise and focus, but both are essential in SAP-related support environments.

How does a SAP Customer Service Representative typically collaborate with other departments to resolve client issues?

SAP Customer Service Representatives regularly work with teams such as sales, technical support, and logistics to address and resolve client inquiries or issues. For example, when a customer reports a problem with an order or system functionality, representatives coordinate internally to gather information, expedite solutions, and ensure clear communication back to the client. This cross-functional collaboration helps provide timely and accurate resolutions, enhances the overall customer experience, and requires strong teamwork and communication skills.

What are SAP Customer Service Representatives?

SAP Customer Service Representatives are professionals who use SAP software to manage and resolve customer inquiries, issues, and service requests. They work within organizations that utilize the SAP Customer Relationship Management (CRM) system or SAP Customer Service (CS) module to ensure efficient handling of customer interactions. Their responsibilities typically include logging customer tickets, tracking service orders, updating records, and collaborating with other departments to provide timely solutions. These representatives play a key role in maintaining customer satisfaction and streamlining service processes through their expertise in SAP systems.

What are the key skills and qualifications needed to thrive as an SAP Customer Service Representative, and why are they important?

To thrive as an SAP Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving abilities, and familiarity with SAP software, often supported by a relevant diploma or degree. Proficiency in SAP Customer Service (CS) modules, CRM systems, and ticketing tools like ServiceNow is typically required. Exceptional communication, patience, and attention to detail help you effectively resolve customer inquiries and build strong relationships. These skills and tools ensure efficient service delivery, high customer satisfaction, and optimal use of SAP functionalities.
More about Sap Customer Service Representative jobs
What states have the most Sap Customer Service Representative jobs? States with the most job openings for Sap Customer Service Representative jobs include:
What job categories do people searching Sap Customer Service Representative jobs look for? The top searched job categories for Sap Customer Service Representative jobs are:
Sap Customer Service Representative jobs near you
Infographic showing various Sap Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
SAP Customer Service Representative

SAP Customer Service Representative

On-Board Companies

Auburn Hills, MI • On-site

$25.21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Manage customer engagement and order management activities from order entry through product delivery for assigned accounts.

  • Process SAP transactions including order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, and invoices.

  • Respond to customer inquiries and complaints in a timely and professional manner and resolve customer issues through collaboration with internal and external partners.

Job description

On-Board Services is hiring a SAP Customer Service Representative in Auburn Hills, MI
For immediate consideration please send your resume to resumes@onboardusa.com
Subject Line: Position Title and State you are located
About Us:
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details:
Title: SAP Customer Service Representative
Position Type: 3 month contract with additional opportunity contingent upon performance and continued business need
Job Location: Hybrid, Auburn Hills, MI. Four days in office, 1 day remotely.
Shift: 1st shift
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance, PTO
Compensation: $25.21/HR
Responsibilities
A successful Customer Service Representative (CSR) maintains a customer-focused mindset that enables the delivery of exceptional customer service. The CSR has complete ownership of the order management process, from initial order entry through product delivery for assigned accounts.
The CSR interacts with customers as well as internal and external business partners. By developing strong working relationships, the CSR aligns internal resources and capabilities to achieve the goal of zero-defect customer satisfaction. Strong communication skills are essential to translate customer needs into actionable information that supports timely decision-making and issue resolution.
Key Responsibilities
  • Manage customer engagement and order management activities.
  • Process SAP transactions, including order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, and invoices.
  • Build strong working relationships with commercial team partners to exceed customer expectations.
  • Analyze customer ordering patterns to anticipate customer needs.
  • Serve as a liaison between customers and internal teams regarding administrative and technical matters, including EDI, Capture, and My DuPont systems.
  • Respond to customer inquiries and complaints in a timely and professional manner.
  • Review daily reports to proactively identify and resolve issues, including open order reports, returns reports, SAP block reports, and promise/failure reports.
  • Demonstrate flexibility and adaptability in a dynamic, fast-paced team environment.
  • Quickly identify customer issues and take ownership of their resolution.
  • Investigate and drive timely resolution of customer disputes through collaboration with customers, credit teams, and sales representatives.
  • Make return authorization decisions related to quality complaints within assigned Delegation of Authority (DOA) limits.
  • Communicate relevant customer information, including forecasts, new projects, and organizational changes, to the account management team.
Qualifications
  • High school diploma required; associate or bachelor's degree preferred.
  • Previous customer service experience required.
  • Order entry experience required.
  • SAP R/3 or equivalent ERP system experience preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.

www.onboardusa.com
Apply Today!
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD# 25-00980
INDOJ

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