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Sap Customer Service Representative Jobs (NOW HIRING)

Beacon Hill Associates - Charlotte

Be Seen First

SAP Customer Service Specailist

Charlotte, NC · On-site

$22 - $24/hr

We are seeking a dedicated and proactive Customer Service Representative to join our team. In this ... Solid computer skills (SAP preferred, Microsoft Excel, PowerPoint, Word) • Excellent ...

Motul

Customer Service Representative - KAL

Houston, TX

$15.25 - $20.75/hr

... Customer Service Representative - KAL Contract type Permanent Contract As a Customer Service ... in SAP, ensuring accuracy and timely customer communication Coordinate with internal teams to ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. Experience in Rubicon is a plus. * Work with the ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. * Work with the appropriate Sales person to service the ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Microsoft Word, and Excel. Experience in Rubicon is a plus. * Work with the ...

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

IEWC

Customer Service Representative

Phoenix, AZ

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Rubicon, Microsoft Word, and Excel. * Partner with the appropriate Sales person to ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Work in SAP, Rubicon, Microsoft Word, and Excel. * Partner with the appropriate Sales person to ...

Intellectt INC

customer service representative

Princeton, NJ · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Location: Hybrid (Princeton, NJ) Shift: Mon/Fri WFH, Tue ... SAP, Salesforce, Oracle, MS Teams, Zoom Strong communication (written & verbal) Troubleshooting ...

ConMet

Customer Service Representative

Monroe, NC

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice ... Enters orders and updates into our SAP system, which includes auditing orders received for ...

ConMet

Customer Service Representative

Monroe, NC · On-site

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice ... Enters orders and updates into our SAP system, which includes auditing orders received for ...

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Sap Customer Service Representative information

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How much do sap customer service representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for sap customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is SAP in customer service?

SAP in customer service refers to the use of SAP software, a widely used enterprise resource planning (ERP) system, to manage customer data, transactions, and service processes. Customer service representatives often use SAP tools to access client information, process orders, and support business operations efficiently.

What is the difference between Sap Customer Service Representative vs SAP Support Specialist?

AspectSap Customer Service RepresentativeSAP Support Specialist
CredentialsCustomer service training, basic SAP knowledgeSAP certifications, technical expertise
Work EnvironmentCustomer-facing, call centers, help desksTechnical support, IT departments, remote or on-site
Employer & IndustryERP vendors, consulting firms, large corporationsERP vendors, IT service providers, enterprise companies
Search & Comparison IntentCustomer service roles, SAP support jobsTechnical SAP support, troubleshooting roles

While both roles involve SAP, the Sap Customer Service Representative primarily handles customer inquiries and provides support from a customer service perspective. In contrast, the SAP Support Specialist offers technical troubleshooting and advanced SAP system support. The roles differ mainly in technical expertise and focus, but both are essential in SAP-related support environments.

How does a SAP Customer Service Representative typically collaborate with other departments to resolve client issues?

SAP Customer Service Representatives regularly work with teams such as sales, technical support, and logistics to address and resolve client inquiries or issues. For example, when a customer reports a problem with an order or system functionality, representatives coordinate internally to gather information, expedite solutions, and ensure clear communication back to the client. This cross-functional collaboration helps provide timely and accurate resolutions, enhances the overall customer experience, and requires strong teamwork and communication skills.

What are SAP Customer Service Representatives?

SAP Customer Service Representatives are professionals who use SAP software to manage and resolve customer inquiries, issues, and service requests. They work within organizations that utilize the SAP Customer Relationship Management (CRM) system or SAP Customer Service (CS) module to ensure efficient handling of customer interactions. Their responsibilities typically include logging customer tickets, tracking service orders, updating records, and collaborating with other departments to provide timely solutions. These representatives play a key role in maintaining customer satisfaction and streamlining service processes through their expertise in SAP systems.

Is it hard to get an SAP job?

Securing an SAP Customer Service Representative position can be competitive and typically requires relevant experience, knowledge of SAP software, and strong communication skills. Having certifications or training in SAP modules can improve job prospects, but the difficulty varies based on location, experience, and industry demand.

Are SAP jobs high paying?

SAP Customer Service Representative roles typically offer competitive salaries that depend on experience, location, and certifications. Entry-level positions may have moderate pay, while experienced professionals with SAP certifications and technical skills can earn higher salaries, often exceeding industry averages for customer service roles.

What are the key skills and qualifications needed to thrive as an SAP Customer Service Representative, and why are they important?

To thrive as an SAP Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving abilities, and familiarity with SAP software, often supported by a relevant diploma or degree. Proficiency in SAP Customer Service (CS) modules, CRM systems, and ticketing tools like ServiceNow is typically required. Exceptional communication, patience, and attention to detail help you effectively resolve customer inquiries and build strong relationships. These skills and tools ensure efficient service delivery, high customer satisfaction, and optimal use of SAP functionalities.

Is SAP a remote job?

A SAP Customer Service Representative role can be remote, hybrid, or on-site depending on the employer and company policies. Many companies offer remote work options for roles involving SAP software, especially if the job involves customer support, data entry, or system management, and may require familiarity with remote collaboration tools. Availability of remote work varies by organization and position requirements.
More about Sap Customer Service Representative jobs
What states have the most Sap Customer Service Representative jobs? States with the most job openings for Sap Customer Service Representative jobs include:
What job categories do people searching Sap Customer Service Representative jobs look for? The top searched job categories for Sap Customer Service Representative jobs are:
Sap Customer Service Representative jobs near you
Infographic showing various Sap Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

SAP Customer Service Specailist

Beacon Hill Associates - Charlotte

Charlotte, NC • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision

Posted 28 days ago

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Job description

Position Overview:

We are seeking a dedicated and proactive Customer Service Representative to join our team. In this role, you will be instrumental in maintaining strong relationships with our customers, ensuring their satisfaction with company’s products and services. Operating with minimal supervision, you will be responsible for making critical decisions that directly impact customer satisfaction and contribute to our company’s success.


Responsibilities:

• Serve as the primary communications channel between company and our customers.

• Handle customer orders in the most efficient manner, including goods returns, tracking, billing and communication/updates.

• Responsible for Complaint Management, QNS maintenance and timely task coordination/completion

• Maintain the integrity of data for assigned customers and their products, ensuring accuracy and completeness.

• Ensure price accuracy in orders. Gap communication with Commercial Teams

Contribute to various business KPI`s and targets for NORAM

• Ensure process and business rule adherence and input for process improvements business rule updates.

• Responsible for contributions to solution management for all OTC process related issues and escalations

• Support in overdue collections and AR resolutions in cooperation with Account Manager and Group Finance


Qualifications:

• College Degree or equivalent experience

• 3 years of experience in customer service.

• Solid computer skills (SAP preferred, Microsoft Excel, PowerPoint, Word)

• Excellent communication skills, both verbal and written.

• Service orientation.

• Ability to plan efficiently and multi-task.

• Ability to work well in a team environment