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Sap Customer Service Representative Jobs (NOW HIRING)

customer service representative

Princeton, NJ ยท On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Location: Hybrid (Princeton, NJ) Shift: Mon/Fri WFH, Tue ... SAP, Salesforce, Oracle, MS Teams, Zoom Strong communication (written & verbal) Troubleshooting ...

Customer Service Representative

Monroe, NC ยท On-site

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice ... Enters orders and updates into our SAP system, which includes auditing orders received for ...

Customer Service Representative

El Segundo, CA ยท On-site

$17 - $23.25/hr

Receive, expedite, and accurately process customer sales orders to completion using SAP ... Service Representative: * Bilingual (Spanish / English) experience in a customer service-related ...

SAP CRM

Phoenix, AZ ยท On-site

SAP Customer Relationship Management (CRM) : Service * 6-8 Years of experience Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi ...

Opportunity Details Full Time Customer Service Representative Customer Service Representative JOB ... Process customer orders using the SAP system * Process vendor invoices in a timely and accurate ...

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Sap Customer Service Representative information

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$9

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$26

How much do sap customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sap customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sap Customer Service Representative vs SAP Support Specialist?

AspectSap Customer Service RepresentativeSAP Support Specialist
CredentialsCustomer service training, basic SAP knowledgeSAP certifications, technical expertise
Work EnvironmentCustomer-facing, call centers, help desksTechnical support, IT departments, remote or on-site
Employer & IndustryERP vendors, consulting firms, large corporationsERP vendors, IT service providers, enterprise companies
Search & Comparison IntentCustomer service roles, SAP support jobsTechnical SAP support, troubleshooting roles

While both roles involve SAP, the Sap Customer Service Representative primarily handles customer inquiries and provides support from a customer service perspective. In contrast, the SAP Support Specialist offers technical troubleshooting and advanced SAP system support. The roles differ mainly in technical expertise and focus, but both are essential in SAP-related support environments.

How does a SAP Customer Service Representative typically collaborate with other departments to resolve client issues?

SAP Customer Service Representatives regularly work with teams such as sales, technical support, and logistics to address and resolve client inquiries or issues. For example, when a customer reports a problem with an order or system functionality, representatives coordinate internally to gather information, expedite solutions, and ensure clear communication back to the client. This cross-functional collaboration helps provide timely and accurate resolutions, enhances the overall customer experience, and requires strong teamwork and communication skills.

What are SAP Customer Service Representatives?

SAP Customer Service Representatives are professionals who use SAP software to manage and resolve customer inquiries, issues, and service requests. They work within organizations that utilize the SAP Customer Relationship Management (CRM) system or SAP Customer Service (CS) module to ensure efficient handling of customer interactions. Their responsibilities typically include logging customer tickets, tracking service orders, updating records, and collaborating with other departments to provide timely solutions. These representatives play a key role in maintaining customer satisfaction and streamlining service processes through their expertise in SAP systems.

What are the key skills and qualifications needed to thrive as an SAP Customer Service Representative, and why are they important?

To thrive as an SAP Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving abilities, and familiarity with SAP software, often supported by a relevant diploma or degree. Proficiency in SAP Customer Service (CS) modules, CRM systems, and ticketing tools like ServiceNow is typically required. Exceptional communication, patience, and attention to detail help you effectively resolve customer inquiries and build strong relationships. These skills and tools ensure efficient service delivery, high customer satisfaction, and optimal use of SAP functionalities.
More about Sap Customer Service Representative jobs
What states have the most Sap Customer Service Representative jobs? States with the most job openings for Sap Customer Service Representative jobs include:
What job categories do people searching Sap Customer Service Representative jobs look for? The top searched job categories for Sap Customer Service Representative jobs are:
Infographic showing various Sap Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, and 5% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
SAP iXp Intern - Customer Evolution CoE Supply Chain Management Program Manager

SAP iXp Intern - Customer Evolution CoE Supply Chain Management Program Manager

SAP

Indianapolis, IN โ€ข On-site

Internship

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging โ€“ but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What Youโ€™ll Build

The SAP Internship Experience Program is SAPโ€™s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; itโ€™s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern - Customer Evolution CoE Supply Chain Management Program Manager

Location: Indianapolis

Expected start date: July 2026

Duration: 6 Months (potential for extension) 

Schedule: 40 Hours per week

Meet your team:

The SAP Customer Evolution global organization is charted to accelerate SAPโ€™s Installed based customersโ€™ transformation to the Cloud by adopting the latest SAP Portfolio, including RISE with SAP. SAP Customer Evolution achieves this goal by orchestrating teams, assets, and skillsets across SAPโ€™s geographical regions, Lines of Business, and Board Areas delivering on SAPโ€™s strategy. The foundational steps include aligning on the SAP Customer Evolution strategy across key solution areas and supporting strategy-to-action through consistent governance mechanisms across SAP internal teams contributing to the cloud commercial and technical adoption, as well as the SAP Partner Ecosystem.

What you'll do:

SAPโ€˜s Customer Evolution Organization is looking for a motivated working student to support the Customer Evolutions Digital Supply Chain Team in helping our SAP Installed Base customers transition to the Cloud.

The focus of your work will include

  • Identifying key evolution scenarios for our customersโ€™ move to the Cloud
  • Developing the value proposition for each target scenario and the respective solution areas
  • Helping to articulate the economic benefit for our customer of moving to the Cloud
  • Supporting the TCO and ROI modelling working with external analyst and internal stakeholders
  • Evolving our value calculator along key value drivers and business outcome for customers from moving to the Cloud
  • Helping to ensure readiness of our technical framework, tools, and services
  • Helping to create value content and customer stories
  • Collaborating with our partner ecosystem and services teams to establish joint approaches

Additional possible areas of responsibility will be identified over the time depending on the candidateโ€™s interests and strength. The key for the successful candidate is being eager to learn, a keen interest in above mentioned topics as well as a high affinity to technology.

 

What you bring:

Weโ€™re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.  

  • Knowledge in SAP Product/ solutions and Eco System
  • Student (f/m/d) at a university or a university of applied sciences with preferred fields of study: Business Informatics, Business Administration, Marketing, Supply chain management
  • Language skills: (e.g., fluent in English, German as a plus)
  • Ability & willingness to learn and work in an international environment
  • International / Global knowledge is a plus
  • Analytical skills, high quality awareness, white paper writing, economic validation
  • Soft skills: Highly motivated, High Service Attitude, result driven, proactive, Team member, good communication skills and the ability to work independently and flexible
  • Computer skills: Microsoft SharePoint, Outlook, Excel, Word, Power Point โ€“ advanced knowledge
  • SAP Technology or Software Market knowledge is a plus
  • Project Management and good time management skills is a plus
  • Identify business related opportunities
  • Continuous improvement of technical skills

 

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

  1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
  2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.  Youโ€™ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
  3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond

Follow @LifeatSAP on Instaqram and don't miss anything about our experiences worldwide!

#LifeAtSAP

#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAPโ€™s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone โ€“ regardless of background โ€“ feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPโ€™s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 0-USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 455738  | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid