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Sap Customer Experience Jobs (NOW HIRING)

At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM/CS or SD and ONE CRM Service Implementation Support Lead for SAP CRM Service.

The SAP Academy for Services & Consulting is a global development program designed for talent who ... Contribute to continuous improvement of engagement quality and customer experience Expectations and ...

SAP BRIM - Dev Lead

Irvine, CA · On-site

$70.75 - $92.25/hr

Irvine, CA Duration: 6+Months " 6+ years of overall SAP experience Worked as Technical Lead on SAP CRM and/or SAP BRIM projects. Knowledge of SAP CRM MW, Web UI, BSP, ABAP SAP SOM related WEB UI , ...

SAP BRIM - Dev Lead

Irvine, CA · On-site

$70.75 - $92.25/hr

Irvine, CA Duration: 6+Months " • 6+ years of overall SAP experience • Worked as Technical Lead on SAP CRM and/or SAP BRIM projects. • Knowledge of SAP CRM MW, Web UI, BSP, ABAP • SAP SOM ...

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Sap Customer Experience information

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How much do sap customer experience jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for sap customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an SAP Customer Experience professional, and why are they important?

To thrive as an SAP Customer Experience professional, you need expertise in customer relationship management (CRM), business process analysis, and a solid understanding of SAP CX solutions, often backed by relevant certifications. Familiarity with SAP Customer Experience Suite (including SAP Sales Cloud, Service Cloud, and Marketing Cloud), integration tools, and data analytics platforms is typically required. Strong communication, problem-solving, and stakeholder management skills help you deliver tailored solutions and build long-term client relationships. These abilities are critical for optimizing customer journeys and ensuring successful digital transformation initiatives for clients.

What is SAP Customer Experience?

SAP Customer Experience (SAP CX) is a suite of cloud solutions designed to help businesses manage and improve their interactions with customers throughout the entire customer journey, from marketing and sales to service and commerce. It integrates various tools for customer relationship management (CRM), e-commerce, customer data, and marketing automation. SAP CX aims to provide personalized, consistent, and efficient experiences across all digital and physical touchpoints, helping organizations build stronger customer relationships and drive growth.

What is the difference between Sap Customer Experience vs SAP CRM Specialist?

AspectSap Customer ExperienceSAP CRM Specialist
CredentialsTypically requires SAP CX certifications, CRM knowledgeRequires SAP CRM certifications, CRM expertise
Work EnvironmentInvolves implementing and managing SAP CX solutionsFocuses on configuring and supporting SAP CRM modules
Industry UsageUsed across retail, manufacturing, and service industriesPrimarily in sales, marketing, and customer service sectors
Common Search/ComparisonOften compared for customer experience management rolesCompared for CRM-specific roles within SAP ecosystem

While both roles involve SAP customer-related solutions, Sap Customer Experience focuses on end-to-end customer engagement platforms, whereas SAP CRM Specialist specializes in configuring and supporting SAP CRM modules. The roles overlap in certifications and industry usage but differ in scope and responsibilities.

How does a SAP Customer Experience professional typically collaborate with sales, marketing, and IT teams to improve customer journeys?

As a SAP Customer Experience professional, you play a pivotal role in bridging the gap between sales, marketing, and IT teams. You will regularly collaborate with sales to map customer touchpoints and identify opportunities for personalized engagement, while working closely with marketing to design and implement targeted campaigns using SAP CX tools. Coordination with IT is crucial for integrating the SAP CX platform with existing enterprise systems and ensuring data consistency. This cross-functional teamwork helps deliver seamless, data-driven customer experiences and supports organizational growth.
More about Sap Customer Experience jobs
Senior Solution Sales Executive - Customer Experience (CX) - Midwest

Senior Solution Sales Executive - Customer Experience (CX) - Midwest

SAP

Chicago, IL • On-site

Full-time

Posted 18 days ago


Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About SAP Customer Experience
SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris, CallidusCloud, Gigya, and Coresystems acquisitions to form SAP Intelligent CX, our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back office through S/4HANA. Across SAP Customer Experience, being bold and winning is paramount to our culture and our people thrive in high-performing teams. We seek talent who want to innovate, be disruptive, and who support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry.
ROLE DESCRIPTION:
What you'll do:
The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution-specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long-term customer success.
The primary purpose of the Senior Solution Sales Executive is to achieve their overall revenue goal. In order to achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunities. The Senior Solution Sales Executive is responsible for identifying and qualifying opportunities, developing and driving strategy. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for all of SAP's targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory. It is expected that the Senior Solution Sales Executive be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team.
  • Generate demand, manage pipeline, and close opportunities
  • Develop opportunity plans containing compelling solution value propositions
  • Conduct White Space analysis to identify growth opportunities
  • Work with the wider account team on sales campaigns
  • Manage customer relationships at the solution area/buying center level
  • Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
  • Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
  • Stay informed about SAP's competition and value drivers
  • Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs
  • Build customer participation in relevant SAP communities, programs, and events
  • Facilitate collaboration with the partner ecosystem

What you bring:
  • Proven track record in business application software sales with overachievement of quota
  • 5-7 years of experience in sales of business software/IT solutions
  • Deep understanding of the solution and solution innovations
  • Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
  • Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
  • Alignment with product/solution management teams and marketing organizations a plus
  • Demonstrated success with large transactions and challenging sales pursuits
  • Proven contractual and negotiation skills
  • Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
  • Knowledge of financial, competitive, and regulatory environments.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $186,800- 397,300 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 444793 | Work Area: Sales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 444793
Posted Date: May 21, 2026
Work Area: Sales
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 40%
Location: