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Sap Customer Experience Jobs (NOW HIRING)

SAP CRM Consultant

San Francisco, CA ยท On-site

$74.25 - $101.25/hr

Bay Area, CA (Onsite) Job Summary We are seeking an experienced SAP CRM Consultant to design, implement, and support SAP CRM solutions that enhance customer engagement, sales, service, and marketing ...

At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM/CS or SD and ONE CRM Service Implementation Support Lead for SAP CRM Service.

Experience and knowledge of integration points of SAP CRM System with SAP ECC modules. Responsible for Production support to troubleshoot, investigate, analyze and solve software problems. Minimum ...

SAP CRM

Phoenix, AZ ยท On-site

SAP Customer Relationship Management (CRM) : Service * 6-8 Years of experience Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi ...

The SAP Academy for Services & Consulting is a global development program designed for talent who ... Contribute to continuous improvement of engagement quality and customer experience Expectations and ...

$57.14 - $58.82/hr

Experience in Business partner management & Case management WHAT YOU'LL NEED TO WIN: * E2E Project experience in SAP CRM 7.0 and HR ABAP Development * E2E Project experience in SAP CRM WEB UI ...

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Sap Customer Experience information

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How much do sap customer experience jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for sap customer experience in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an SAP Customer Experience professional, and why are they important?

To thrive as an SAP Customer Experience professional, you need expertise in customer relationship management (CRM), business process analysis, and a solid understanding of SAP CX solutions, often backed by relevant certifications. Familiarity with SAP Customer Experience Suite (including SAP Sales Cloud, Service Cloud, and Marketing Cloud), integration tools, and data analytics platforms is typically required. Strong communication, problem-solving, and stakeholder management skills help you deliver tailored solutions and build long-term client relationships. These abilities are critical for optimizing customer journeys and ensuring successful digital transformation initiatives for clients.

Are SAP jobs high paying?

SAP Customer Experience roles are generally well-paying, especially for professionals with specialized skills in SAP modules, certifications, and experience. Salaries vary based on location, experience level, and company size, but these positions often offer competitive compensation compared to other IT roles.

What is SAP customer experience?

SAP Customer Experience refers to a suite of software solutions designed to help businesses manage and improve customer interactions across marketing, sales, commerce, and service channels. As a SAP Customer Experience professional, skills in CRM, data analysis, and familiarity with SAP tools like SAP C/4HANA are important for implementing and supporting these systems.

What is the difference between Sap Customer Experience vs SAP CRM Specialist?

AspectSap Customer ExperienceSAP CRM Specialist
CredentialsTypically requires SAP CX certifications, CRM knowledgeRequires SAP CRM certifications, CRM expertise
Work EnvironmentInvolves implementing and managing SAP CX solutionsFocuses on configuring and supporting SAP CRM modules
Industry UsageUsed across retail, manufacturing, and service industriesPrimarily in sales, marketing, and customer service sectors
Common Search/ComparisonOften compared for customer experience management rolesCompared for CRM-specific roles within SAP ecosystem

While both roles involve SAP customer-related solutions, Sap Customer Experience focuses on end-to-end customer engagement platforms, whereas SAP CRM Specialist specializes in configuring and supporting SAP CRM modules. The roles overlap in certifications and industry usage but differ in scope and responsibilities.

What jobs can I get with SAP experience?

With SAP experience, you can pursue roles such as SAP Functional Consultant, SAP Technical Consultant, SAP Business Analyst, SAP Project Manager, or SAP Basis Administrator. These positions often require knowledge of SAP modules, business processes, and sometimes certifications, and they involve implementing, customizing, and maintaining SAP systems within organizations.

How does a SAP Customer Experience professional typically collaborate with sales, marketing, and IT teams to improve customer journeys?

As a SAP Customer Experience professional, you play a pivotal role in bridging the gap between sales, marketing, and IT teams. You will regularly collaborate with sales to map customer touchpoints and identify opportunities for personalized engagement, while working closely with marketing to design and implement targeted campaigns using SAP CX tools. Coordination with IT is crucial for integrating the SAP CX platform with existing enterprise systems and ensuring data consistency. This cross-functional teamwork helps deliver seamless, data-driven customer experiences and supports organizational growth.
More about Sap Customer Experience jobs
Infographic showing various Sap Customer Experience job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
SAP CRM Consultant

SAP CRM Consultant

K-Tek Resourcing LLC

San Francisco, CA โ€ข On-site

$74.25 - $101.25/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Title: SAP CRM Consultant
Location: Bay Area, CA (Onsite)

< data-start="194" data-end="214">Job Summary

We are seeking an experienced SAP CRM Consultant to design, implement, and support SAP CRM solutions that enhance customer engagement, sales, service, and marketing processes. The ideal candidate will have strong functional expertise in SAP CRM, experience with end-to-end implementation projects, and the ability to collaborate with business stakeholders to deliver effective CRM solutions.

Key Responsibilities
  • Gather, analyze, and document business requirements for SAP CRM implementations and enhancements.
  • Configure and customize SAP CRM modules based on business needs.
  • Support Sales, Service, Marketing, and Interaction Center business processes.
  • Design functional specifications and work closely with technical teams for custom developments.
  • Configure organizational management, business partners, products, pricing, and transaction management.
  • Perform system testing, integration testing, and user acceptance testing (UAT).
  • Troubleshoot production issues and provide ongoing application support.
  • Coordinate with cross-functional teams including SAP SD, MM, FI, BW, and middleware teams.
  • Support data migration, system integration, and middleware (CRM Middleware/CPI/PI/PO) activities.
  • Prepare functional documentation, user guides, and training materials.
  • Participate in project planning, deployment, and post-go-live support.
Required Skills
  • Strong experience in SAP CRM Functional Consulting.
  • Hands-on experience with:
    • SAP CRM Sales
    • SAP CRM Service
    • SAP CRM Marketing
    • Business Partner Management
    • Organizational Management
    • Product Master
    • Pricing
    • Activity & Opportunity Management
    • Service Requests and Contracts
  • Experience with CRM Web UI configuration and personalization.
  • Knowledge of CRM Middleware and data replication.
  • Experience integrating SAP CRM with SAP ECC/S/4HANA.
  • Familiarity with SAP Solution Manager, SAP Fiori, and SAP Gateway is an advantage.
  • Strong understanding of CRM business processes and best practices.
  • Excellent analytical, troubleshooting, and problem-solving skills.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • SAP CRM certification is preferred.
  • Experience in at least one full-cycle SAP CRM implementation.
  • Experience with Agile and Waterfall project methodologies.
Nice-to-Have Skills
  • SAP S/4HANA Customer Management.
  • SAP Customer Experience (CX) solutions.
  • SAP CPI/PI/PO integration.
  • Basic ABAP debugging knowledge.
  • SAP Fiori applications.
  • Experience with APIs, IDocs, and web services.
Soft Skills
  • Strong communication and stakeholder management skills.
  • Excellent problem-solving and analytical abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Strong documentation and presentation skills.
  • Ability to manage multiple priorities in a fast-paced environment.