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Sap Customer Service Representative Jobs in Texas

Du Pont

Customer Service Representative

Midland, TX · Hybrid

$15.75 - $21.25/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which ... Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality ...

G.A.S. Global

Customer Service Representative

Houston, TX · On-site

$30 - $35/hr

Opportunity Details Full Time Customer Service Representative Customer Service Representative JOB ... Process customer orders using the SAP system * Process vendor invoices in a timely and accurate ...

Eaton Plc

Customer Service Representative

Houston, TX · On-site

$47K - $69K/yr

Customer Service Representative Eaton's EPG CHD MTL Measurement Technology Limited division is ... The position entails the use of SAP and Order Center to facilitate order status and will require ...

Hire Up

Customer Service Representative

Willis, TX · On-site

$18/hr

Dynamic And Energetic Customer Care Representative Hire Up Staffing is seeking a dynamic and ... Experience with ERP or CRM software such as SAP or Salesforce is a plus * Excellent verbal and ...

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All JobsSap Customer Service Representative JobsSap Customer Service Representative Jobs in Texas

Sap Customer Service Representative information

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$9

$17

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How much do sap customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for sap customer service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is an SAP Customer Service Representative?

SAP Customer Service Representatives are professionals who use SAP software to manage and resolve customer inquiries, issues, and service requests. They work within organizations that utilize the SAP Customer Relationship Management (CRM) system or SAP Customer Service (CS) module to ensure efficient handling of customer interactions. Their responsibilities typically include logging customer tickets, tracking service orders, updating records, and collaborating with other departments to provide timely solutions. These representatives play a key role in maintaining customer satisfaction and streamlining service processes through their expertise in SAP systems.

How does an SAP Customer Service Representative typically collaborate with other departments to resolve client issues?

SAP Customer Service Representatives regularly work with teams such as sales, technical support, and logistics to address and resolve client inquiries or issues. For example, when a customer reports a problem with an order or system functionality, representatives coordinate internally to gather information, expedite solutions, and ensure clear communication back to the client. This cross-functional collaboration helps provide timely and accurate resolutions, enhances the overall customer experience, and requires strong teamwork and communication skills.

What are the key skills and qualifications needed to thrive as an SAP Customer Service Representative, and why are they important?

To thrive as an SAP Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving abilities, and familiarity with SAP software, often supported by a relevant diploma or degree. Proficiency in SAP Customer Service (CS) modules, CRM systems, and ticketing tools like ServiceNow is typically required. Exceptional communication, patience, and attention to detail help you effectively resolve customer inquiries and build strong relationships. These skills and tools ensure efficient service delivery, high customer satisfaction, and optimal use of SAP functionalities.

What is the difference between Sap Customer Service Representative vs SAP Support Specialist?

AspectSap Customer Service RepresentativeSAP Support Specialist
CredentialsCustomer service training, basic SAP knowledgeSAP certifications, technical expertise
Work EnvironmentCustomer-facing, call centers, help desksTechnical support, IT departments, remote or on-site
Employer & IndustryERP vendors, consulting firms, large corporationsERP vendors, IT service providers, enterprise companies
Search & Comparison IntentCustomer service roles, SAP support jobsTechnical SAP support, troubleshooting roles

While both roles involve SAP, the Sap Customer Service Representative primarily handles customer inquiries and provides support from a customer service perspective. In contrast, the SAP Support Specialist offers technical troubleshooting and advanced SAP system support. The roles differ mainly in technical expertise and focus, but both are essential in SAP-related support environments.

What are popular job titles related to Sap Customer Service Representative jobs in Texas?

For Sap Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Sap Customer Service Representative jobs in Texas look for?

The top searched job categories for Sap Customer Service Representative jobs in Texas are:

Sap Customer Service Representative jobs near you
Infographic showing various Sap Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Representative

Managed Staffing

Stephenville, TX • On-site

$17 - $21/hr

Contractor

Re-posted 13 days ago

Job description

Job Title: Customer Service Representative
Location: Stephenville, TX
Pay Rate: $17.00 – $21.00/hr (DOE)
Schedule: Training: Mon–Fri, 8:00 AM – 4:30 PM (6 weeks). After training, shift will be either 7:00 AM – 3:30 PM or 9:30 AM – 6:00 PM.

Position Overview

The Customer Service Representative (CSR) supports Saint-Gobain Abrasives customers and distributors by handling inquiries, processing orders, providing product and service information, and ensuring overall customer satisfaction. This role requires excellent communication skills, strong multitasking abilities, and the ability to work across multiple systems including Salesforce and SAP.

Key Responsibilities

  • Respond to customer inquiries regarding product availability, pricing, order status, and delivery timelines.

  • Enter, track, and manage orders in Salesforce and SAP.

  • Provide customer support for assigned territories, including proactive follow-up to ensure timely resolution.

  • Assist with special service requests per company guidelines.

  • Deliver low-level product recommendations and technical details under the guidance of senior team members or sales representatives.

  • Participate in continuous improvement initiatives and provide feedback to leadership.

  • Collaborate with internal teams and sales to ensure account satisfaction and growth.

  • Support multiple product groups, including bonded abrasives, coated abrasives, thin wheels, super abrasives, and construction products.

Qualifications

  • High school diploma or GED required; college degree preferred.

  • 2+ years of customer service experience preferred (retail, call center, or office-based).

  • Excellent phone and typing skills; strong written and verbal communication skills.

  • Ability to multitask and manage priorities in a fast-paced environment.

  • Proficiency with Microsoft Outlook and general computer skills.

  • Experience with Salesforce or SAP a plus (training provided if needed).

  • Strong problem-solving skills with the ability to de-escalate customer issues.

  • Team-oriented, reliable, and professional in all interactions.

  • Bilingual (French or Spanish) is a plus, but not required.