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Sap Customer Service Representative Jobs (NOW HIRING)

PangeaTwo

Customer Service (SAP Required)

Birmingham, AL · On-site

$18 - $20/hr

Customer Service (SAP Required) Customer Service (SAP Required) $18 - $20 per hour Hoover, AL Our ... Support a team of sales representatives * Accurately enter customer orders and process invoices

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart ... Change ship dates in computer/SAP database. * Keep the scheduling board up-to-date. Maintain three ...

CapLeo Global

Customer Service Assistant

Palmetto, FL

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart ... Change ship dates in computer/SAP database. * Keep the scheduling board up-to-date. Maintain three ...

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Sap Customer Service Representative information

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How much do sap customer service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sap customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sap Customer Service Representative vs SAP Support Specialist?

AspectSap Customer Service RepresentativeSAP Support Specialist
CredentialsCustomer service training, basic SAP knowledgeSAP certifications, technical expertise
Work EnvironmentCustomer-facing, call centers, help desksTechnical support, IT departments, remote or on-site
Employer & IndustryERP vendors, consulting firms, large corporationsERP vendors, IT service providers, enterprise companies
Search & Comparison IntentCustomer service roles, SAP support jobsTechnical SAP support, troubleshooting roles

While both roles involve SAP, the Sap Customer Service Representative primarily handles customer inquiries and provides support from a customer service perspective. In contrast, the SAP Support Specialist offers technical troubleshooting and advanced SAP system support. The roles differ mainly in technical expertise and focus, but both are essential in SAP-related support environments.

How does a SAP Customer Service Representative typically collaborate with other departments to resolve client issues?

SAP Customer Service Representatives regularly work with teams such as sales, technical support, and logistics to address and resolve client inquiries or issues. For example, when a customer reports a problem with an order or system functionality, representatives coordinate internally to gather information, expedite solutions, and ensure clear communication back to the client. This cross-functional collaboration helps provide timely and accurate resolutions, enhances the overall customer experience, and requires strong teamwork and communication skills.

What are SAP Customer Service Representatives?

SAP Customer Service Representatives are professionals who use SAP software to manage and resolve customer inquiries, issues, and service requests. They work within organizations that utilize the SAP Customer Relationship Management (CRM) system or SAP Customer Service (CS) module to ensure efficient handling of customer interactions. Their responsibilities typically include logging customer tickets, tracking service orders, updating records, and collaborating with other departments to provide timely solutions. These representatives play a key role in maintaining customer satisfaction and streamlining service processes through their expertise in SAP systems.

What are the key skills and qualifications needed to thrive as an SAP Customer Service Representative, and why are they important?

To thrive as an SAP Customer Service Representative, you need a solid understanding of customer service principles, strong problem-solving abilities, and familiarity with SAP software, often supported by a relevant diploma or degree. Proficiency in SAP Customer Service (CS) modules, CRM systems, and ticketing tools like ServiceNow is typically required. Exceptional communication, patience, and attention to detail help you effectively resolve customer inquiries and build strong relationships. These skills and tools ensure efficient service delivery, high customer satisfaction, and optimal use of SAP functionalities.
More about Sap Customer Service Representative jobs
What states have the most Sap Customer Service Representative jobs? States with the most job openings for Sap Customer Service Representative jobs include:
What job categories do people searching Sap Customer Service Representative jobs look for? The top searched job categories for Sap Customer Service Representative jobs are:
Sap Customer Service Representative jobs near you
Infographic showing various Sap Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 14% Internship, 57% Full Time, and 29% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 9 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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