Sap Customer Service Jobs (NOW HIRING)

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Director

Job Description & Summary

The Opportunity
As a SAP BRIM Consultant, Director, you will play a pivotal role in helping clients optimize their operational efficiency through specialized consulting services for SAP Customer Relationship Management (CRM) applications. You will analyze client requirements, implement CRM software solutions, and provide training and support to facilitate seamless integration and utilization of SAP CRM applications. Within our Advisory practice, you will enable clients to enhance customer relationship management processes and achieve their strategic objectives.
As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions while overseeing multiple projects. You will maintain executive-level client relations, translating vision into actionable strategies and inspiring others to follow. Your role is crucial in driving business growth, shaping client engagements, and mentoring the next generation of leaders. You are expected to uphold PwC's reputation for quality, integrity, and inclusion, fostering an environment where people and technology thrive together. In this role, you will identify market gaps and convert opportunities into successes for the firm, promoting technological advances and creating a healthy working environment that maximizes client satisfaction.
Responsibilities
- Leading strategic direction and business development efforts for SAP Customer Relationship Management (CRM) applications
- Analyzing client requirements to implement CRM software solutions that optimize customer relationship management processes
- Providing training and support for seamless integration and utilization of SAP CRM applications
- Driving business growth by identifying market gaps and converting opportunities into success for the firm
- Mentoring the next generation of leaders and fostering a collaborative environment across the PwC Network
- Promoting technological advances and creating environments where people and technology thrive together
- Developing new ideas, solutions, and structures to drive thought leadership and innovation
- Balancing long-term, short-term, detail-oriented, and big picture thinking to make strategic choices and drive change
- Cultivating potential in others and maintaining executive-level client relations to maximize client satisfaction
What You Must Have
- At least a Bachelor's degree
- At least 8 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Computer Science/Information Systems
- Demonstrating proficiency in SAP Cloud for Customer and SAP CRM
- Utilizing strategic mindset for business process improvement
- Leading customer transformation initiatives with CRM software
- Excelling in business technology and systemic thinking
- Driving innovation through rapid experimentation and creativity
- Cultivating customer engagement and relationship management skills

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines