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Sap Customer Service Jobs (NOW HIRING)

CapLeo Global

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

SAP

SAP SCM Business Process Consultant EWM

Newtown Square, PA · On-site

$63.75 - $83.25/hr

Recognizing that every customer environment is unique, we deliver tailored, outcome-based services ... At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on ...

SAP

SAP SCM Business Process Consultant EWM

Newtown Square, PA · On-site

$63.75 - $83.25/hr

Recognizing that every customer environment is unique, we deliver tailored, outcome-based services ... At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on ...

Global Pharma Tek

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Onsite Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service Associates and Customer ...

HonorVet Technologies

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

SAP, customer service, billing background - minimum * No interview, direct send. * Proficiency in Microsoft products, especially Excel needed. * This position will assist the Customer Service ...

Diverse Lynx

SAP CRM Functional

Santa Clara, CA · On-site

SAP CRM Functional-SAP CRM Service Location: Santa Clara County, CA (Onsite) To play a pivotal role in designing and implementing complex technical solutions, ensuring they align with business ...

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How much do sap customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for sap customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Which SAP job is in demand?

The most in-demand SAP roles include SAP Functional Consultant, SAP ABAP Developer, and SAP Basis Administrator. These positions require expertise in SAP modules, programming, and system administration, often supported by relevant certifications and experience with SAP tools and environments.

How does the SAP Customer Service role typically interact with other departments within an organization?

In the SAP Customer Service role, you regularly collaborate with departments such as sales, logistics, and finance to ensure seamless order processing and customer satisfaction. You may work closely with the sales team to address customer inquiries, coordinate with logistics for timely deliveries, and liaise with finance for billing and credit-related matters. This cross-functional communication is crucial for resolving issues efficiently and providing a positive customer experience. Being proactive and a strong communicator will help you thrive in this collaborative environment.

Is it difficult to get a job at SAP?

Getting a job as an SAP Customer Service representative can be competitive and typically requires relevant experience, technical knowledge of SAP systems, and strong communication skills. Candidates often need to demonstrate proficiency with SAP software and may need to pass technical assessments or interviews. The difficulty varies based on the role, location, and individual qualifications.

What is the difference between Sap Customer Service vs SAP Support Specialist?

AspectSap Customer ServiceSAP Support Specialist
Required CredentialsTypically requires SAP certifications, customer service trainingRequires SAP certifications, technical support training
Work EnvironmentCustomer-facing, support centers, client sitesTechnical support teams, IT departments
Employer & Industry UsageUsed across industries for client supportUsed within IT and SAP consulting firms
Common Search & ComparisonOften compared for support roles in SAPTechnical support roles in SAP environment

While both roles involve supporting SAP users, Sap Customer Service focuses on client communication and service delivery, whereas SAP Support Specialist emphasizes technical troubleshooting and system support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

Does SAP allow work from home?

SAP customer service roles may offer remote work options depending on the company's policies and the specific position. Many companies have adopted flexible or remote work arrangements, especially for customer support roles that can be performed using communication tools and SAP software from home. However, availability varies by employer and location, so it is important to confirm with the specific employer or job listing.

What is SAP in customer service?

SAP in customer service refers to the use of SAP software, a widely used enterprise resource planning (ERP) system, to manage customer data, streamline service processes, and improve communication. Customer service roles involving SAP often require knowledge of the platform, data management, and related tools to support efficient operations.

What are the key skills and qualifications needed to thrive as an SAP Customer Service professional, and why are they important?

To thrive as an SAP Customer Service professional, you need a solid understanding of SAP Customer Service (CS) module processes, business operations, and customer relationship management, often supported by relevant SAP certifications or experience. Familiarity with SAP ERP systems, ticketing platforms, and reporting tools is typically required. Exceptional problem-solving, communication, and client-oriented soft skills help you address customer issues efficiently and build trust. These skills ensure seamless service delivery, customer satisfaction, and optimal use of SAP solutions in dynamic business environments.

What is a SAP Customer Service role?

A SAP Customer Service role involves managing and supporting the customer service processes within an organization using SAP software, particularly the SAP Customer Service (CS) module. Professionals in this role handle tasks such as processing service orders, managing customer inquiries, scheduling technicians, and ensuring timely resolution of service requests. They help organizations optimize customer service operations by leveraging SAP's integrated tools for tracking, reporting, and analyzing service performance. This position often requires both technical SAP skills and strong communication abilities to interact with customers and internal teams.
More about Sap Customer Service jobs
What cities are hiring for Sap Customer Service jobs? Cities with the most Sap Customer Service job openings:
What states have the most Sap Customer Service jobs? States with the most job openings for Sap Customer Service jobs include:
What job categories do people searching Sap Customer Service jobs look for? The top searched job categories for Sap Customer Service jobs are:
Sap Customer Service jobs near you
GCC Customer Service Representative - Intermediate

GCC Customer Service Representative - Intermediate

ICONMA

Remote

$16.50 - $22.25/hr

Other

Medical

Posted 6 days ago

Job description

Gcc Customer Service Representative – Intermediate

Our client, a Energy Services company, is looking for a GCC Customer Service Representative – Intermediate for their remote location.

Responsibilities:
  • Responsible to process and maintain customer request via emails and phone call in SAP CRM System
  • Responsible to create and maintain quotations/sales orders/service case in SAP CRM system
  • Responsible in managing customer escalation by working closely with internal stakeholders
  • Required to use existing procedures to problem solve customer escalation and follow up
  • Required to maintain excellent communication and positive manner in interaction with customers and internal stakeholders
  • Required to adhere to business, operation procedures and financial policy
Requirements:
  • One Stop Shop for customers for any type of Services requests.
  • Total Kit Management (TKM) Service Agreement Customers, On Demand Customers or Labor dispatch.
  • Face of Client for 24x7 call center support.
  • Responsible for resolving customer issue from beginning to end.
  • Works with internal organizations to resolve customer request, including, but not limited to: Field engineer, Logistics, Order Fulfilment, Marketing, Sales and internal organization.
  • Strong communication skill
  • Written and spoken (Ability to Use Positive Language)
  • Knowledge of product or service
  • Strong spoken and written english
  • Additional language skill - for multiple region support
  • SAP/CRM/ Supply chain process knowledge is a plus
  • Bachelor degree OR equivalent working experience
  • Master degree is a plus
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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