Sap Architect Jobs (NOW HIRING)

ROLE: 

Process Solution Architect 

REQUIREMENTS: 

Extensive experience in business transformation, process architecture, business process re-engineering, process improvement, operating model design, or related disciplines 

 Demonstrated ability to assess complex business processes, identify root causes and systemic issues, and design scalable and sustainable future-state processes 

Strong understanding of end-to-end process design, value streams, roles and responsibilities, decision points, controls, performance measures, exceptions, and governance 

Experience assessing process maturity, identifying capability gaps, and developing target-state maturity models and transformation roadmaps 

Strong business acumen and ability to connect process design to strategic objectives, operational performance, user experience, risk, and measurable business outcomes 

Strong functional understanding of technology platforms, including ServiceNow and AI tools 

Ability to identify opportunities for workflow automation, self-service, improved user experience, stronger controls, and AI-enabled capabilities while collaborating with technical architects and teams 

Strong understanding of process standardization, simplification, scalability, governance, controls, automation, and continuous improvement 

Understanding of the process, data, knowledge, governance, and organizational foundations required to successfully adopt automation and artificial intelligence 

Exceptional stakeholder management, facilitation, communication, and negotiation skills, including the ability to challenge assumptions, navigate competing priorities, manage resistance, and build alignment around a shared future-state vision 

Strong understanding of Organizational Change Management (OCM), including stakeholder engagement, communications, training, enablement, and adoption 

Strong knowledge of ITIL processes and experience working within Agile/SCRUM delivery environments 

RESPONSIBILITIES: 

Serve as a senior process architecture and transformation advisor for business initiatives  

Partner with business leaders, process owners, and stakeholders to understand strategic objectives, operational challenges, risks, and desired business outcomes 

Lead current-state discovery and process assessments, including evaluation of roles, responsibilities, handoffs, decision points, controls, pain points, exceptions, and performance measures 

Assess process maturity and organizational readiness and help stakeholders establish practical target-state maturity levels and transformation roadmaps 

 Facilitate the design of future-state processes that are simplified, standardized, scalable, measurable, controlled, user-centered, and positioned for automation and AI enablement 

Challenge the assumption of current-state processes should help stakeholders distinguish between true business requirements, required controls, historical practices, and unnecessary complexity 

 Identify opportunities to eliminate redundant activities, excessive approvals, unclear ownership, manual handoffs, and other barriers to effective and scalable operations 

Navigate competing stakeholder priorities and facilitate decisions regarding process standardization, ownership, governance, controls, performance measures, and operating models 

Translate business objectives and future-state process designs into clear business capabilities, functional requirements, and desired outcomes that can be enabled through AI and modern technology 

Partner with technical architects and technical teams to translate future-state process designs into scalable platform solutions while maintaining a clear distinction between process architecture and detailed technical architecture 

Develop process architecture artifacts, including current-state and future-state process maps, value streams, maturity assessments, capability assessments, operating models, and transformation roadmaps 

Define measurable success criteria to evaluate process effectiveness, automation, adoption, user experience, compliance, and business outcomes 

Prepare processes for AI and automation by improving standardization, data and knowledge quality, decision logic, governance, ownership, and exception management 

Evaluate AI and automation opportunities based on business value, process maturity, organizational readiness, risk, and feasibility, prioritizing process simplification before automation 

Incorporate OCM into future-state design and partner with business leaders and change, communications, training, and enablement resources to support business readiness and sustained adoption 

 Facilitate executive briefings, stakeholder workshops, process design sessions, maturity assessments, and decision-making forums 

Collaborate with business analysts and product owners to translate future-state designs into prioritized requirements and provide process guidance throughout Agile/SCRUM delivery 

WORK EXPERIENCE: 

10+ years of progressive experience in business transformation, process architecture, business process management, management consulting, business analysis, operating model design, service management, or related disciplines 

5+ years leading complex business process transformation, process architecture, or business process re-engineering initiatives 

 Significant experience with AI driven enterprise workflow and automation platforms 

 Demonstrated experience designing future-state processes, conducting process maturity assessments, and developing transformation roadmaps 

Proven ability to facilitate complex stakeholder discussions, challenge current-state practices, and achieve alignment among stakeholders with competing priorities 

Experience partnering with senior leaders, technical architects, and delivery teams to translate business strategy and process design into functional solutions 

Experience with OCM, Agile/SCRUM, process automation, AI-enabled workflows, or process improvement methodologies 

QUALIFICATIONS: 

Minimum 4-year University degree or equivalent work experience 

 Agile project management certification strongly preferred 

 BPM, Design Thinking, service design, Agile/SCRUM, SAFe, TOGAF, or business architecture certification beneficial 

Travel: 0-10%