Support overall TEMS service including; but not limited to:ย
Telecom Invoice Validation and Payment Processingย
Raw Data Validation and Cost Allocationย
Telecom Cost and Invoice Analysisย
Cost and Plan Analysis and Optimization
Wireless Asset and Inventory Managementย
Process Monthly Reports and Business Executive Reportsย
Update Asset Inventories: Collect & Distribute Assetsย
Assist End Users with Inquiries: Function Capability, Carrier Inquiriesย
Contact wireless carrier to process daily orders and transactionsย
Management System Operation and Processing
Carrier Mgmt, Cost Mgmt, Service Mgmt, System Mgmt, Inventory Mgmt
Frequent communication with wireless carriers and Samsung employees.
Dedicated onsite support will work with CA, TX and NJ Wireless team to support customers closely.
Associate's Degree or higherย
3 ~ 5 Years of mobility/telecom cost analysis and optimization
Previous experience of working with enterprise level telecom/mobility carrier contacts.
Dependable and Responsible professional who is seeking to enhance carrier/skills in wireless ย ย ย telecommunication field.ย
Must have excellent communication skills (verbal and writing) and have flexibility to support the customers' needs.
Must be an excellent team player as individual's R&R interlinks with overall team's R&R.ย
Need to have basic Microsoft Office skills (Word, Excel, Access, PowerPoint, and Outlook). Training will be provided on internal system and daily transactions.