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Salesforce Support Jobs in Alberta (NOW HIRING)

Serve as a key client contact for opportunities and concerns while supporting marketing, account management, and operations teams. Administration and reporting * Record client meetings in Salesforce ...

... Salesforce, Workday, Agiloft, Azure-hosted applications, and external partner systems. This role will also support the organization's middleware modernization initiative, including migration of ...

We help companies get high-quality support across roles like executive assistance, admin support ... Familiarity with CRM and sales engagement tools such as HubSpot, Salesforce, Outreach, Salesloft ...

Pricing Analyst

Calgary, AB · Hybrid

CA$97K - CA$131K/yr

... Salesforce to the modeling, reporting, and testing that tell us whether a change worked. * Own ... Support the models that price new releases and size the impact of changes on existing customers ...

Executive Assistant

Calgary, AB · On-site

$50K - $58K/yr

Support administrative components to meet or exceed all Accreditation standards through CARF ... Serve as administrator for Salesforce * Track guardianship and trusteeship commissioning * Track ...

Support commercial discussions, customer agreements, and service requests through effective stakeholder coordination. * Maintain customer information and activity records within Salesforce and ...

Provide exceptional customer service and support to ensure supplier satisfaction and retention ... Proficiency in CRM software (e.g., Salesforce, Talkdesk) and Microsoft Teams is preferred * Strong ...

Showing results 41-60

Salesforce Support information

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are popular job titles related to Salesforce Support jobs in Alberta?

For Salesforce Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in Alberta look for?

The top searched job categories for Salesforce Support jobs in Alberta are:

Infographic showing various Salesforce Support job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 79% In-person, 16% Hybrid, and 5% Remote job distribution.

Western Sales Executive

Crawford and Company

Calgary, AB • On-site, Remote

Full-time

Retirement

Re-posted 22 days ago


Job description

Join our dynamic team as a Sales Executive for Western Canada, and become a trusted partner reporting to the VP, Sales. In this hybrid role, you will help grow sales across Alberta, British Columbia, Manitoba, and Saskatchewan by promoting Crawford's services, developing new business opportunities, and strengthening relationships with existing clients.

In this role, you will:

  • Focus on identifying and targeting new prospective clients 

  •  Expand service offerings with current clients by understanding their programs, and challenges to ensure our clients team have the support they need to be successful

  • Build and maintain strong relationships with carriers, brokers, and self-insured organizations across Western Canada.

  • Develop and present client proposals, executive presentations, and service recommendations.

  • Host client events and promote Crawford's service offerings to support continued market presence and growth.

  • Bachelor's degree in business administration, economics, communications, or a related field.

  • Five or more years of experience in one or more of the following areas: 

    • Insurance industry with carriers, brokers, or self-insured organizations.

    • Professional services sales experience, such as consulting, legal, tax, or specialty services.

    • Account executive experience supporting national and/or global insurance companies.

  • Proven business development and/or client relationship management skills.

  • Consultative sales skills along with being a strategic and analytical thinker.

  • Strong communication and interpersonal skills to develop key client relationships.

  • Ability to interact effectively with internal and external stakeholders.

  • Familiar with or ability to learn Salesforce, Copilot, Teams and SharePoint. 

  • Ability to drive and access to a vehicle to visit client locations.

  • Ability to travel to other cities and provinces up to 30% of the time.

What We Offer

Our total rewards package is designed to support employees in every aspect of their well-being and professional growth. In addition to competitive compensation, we offer:

  • Performance-based pay and incentive plans that recognize excellence.

  • Benefits that support financial, physical, and mental well-being.

  • Retirement savings including Group RRSP, TFSA and an Employee Stock Purchase Plan.

  • Programs that support work life balance including flexible work arrangements, shortened work weeks, phased retirement and generous absence time. 

  • Training and development programs that encourage continuous learning, career growth, and stronger job performance.

  • Company-funded professional training and licensing support.

  • Home office allowance. 

  • Employee referral bonuses.

  • Corporate discounts.

  • Sustainability initiatives that help give back to the communities where we live and work.

  • Paid volunteer time for a cause of your choice. 

  • A culture built on Respect, Collaboration, Inclusion, & Entrepreneurial Spirit.

Develop and implement the Western Canada sales plan

  • Primary focus is to identify new prospects and opportunities 

  • Build and maintain key relationships with existing clients while expanding services.

  • Plan and lead localized client events across the west that promote Crawford's services and support market growth.

Client relationships

  • Build new client relationships and maintain ongoing relationships with carriers, brokers, and self-insured organizations across Western Canada.

  • Meet regularly with prospects and existing clients to ensure Crawford remains top of mind.

Sales pipeline development and execution

  • Maintain accurate Salesforce records for Western Canada accounts, contacts, clients, and opportunities, including key deal details and outcomes.

  • Prepare and deliver client proposals and presentations that support sales pipeline development and execution.

Pursuit leadership

  • Develop customized client proposals and presentations.

  • Lead the development of client agreements or statements of work for approval by the VP, Sales Canada, and legal review.

Market intelligence

  • Monitor competitor and industry activity and market trends across Western Canada.

  • Share market intelligence with the Sales and Marketing team.

Marketing and market presence across Western Canada

  • Support market presence through client events, sales activities, industry conferences, associations, and social media engagement.

  • Coordinate client meetings and track success through attendee engagement, leads, opportunities, and revenue sold.

Align sales with operations

  • Partner with Western Canada and national operations leaders to align capacity with client commitments.

  • Serve as a key client contact for opportunities and concerns while supporting marketing, account management, and operations teams.

Administration and reporting

  • Record client meetings in Salesforce and maintain accurate time and expense reporting.

  • Prepare bi-weekly Western Canada sales updates for the VP, Sales Canada, including pipeline activity, wins, and top opportunities.