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Salesforce Support Jobs in Alberta (NOW HIRING)

We are looking for an experienced Braze Certified Specialist to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting engagement ...

We are looking for an experienced Braze Specialist to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting engagement for someone ...

We are looking for an experienced Braze Certified Specialist to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting engagement ...

We are looking for an experienced Braze Specialist to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting engagement for someone ...

We are looking for an experienced Marketing Automation Specialist (Braze) to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting ...

We are looking for an experienced Marketing Automation Specialist (Braze) to support a customer migration from Salesforce Marketing Cloud (SFMC) to Braze. This is a strategic and technical consulting ...

Supporting billing and invoicing processes end-to-end-billing configuration and triggers, invoicing, and the order invoice revenue flow across Salesforce, DealHub, NetSuite, and LeapFin. * Scaling ...

... Salesforce, so they can make better informed decisions. For the Calgary Office Administration: * * Answering and directing calls Answering and directing calls to the office and tech support in ...

... Salesforce, so they can make better informed decisions. For the Calgary Office Administration: * * Answering and directing calls Answering and directing calls to the office and tech support in ...

Strong data analysis skills with experience interpreting data, identifying trends, and providing insights to support business decision-making. Proven experience with CRM systems, Salesforce, Excel ...

Provide administrative support across multiple programs, including intake, referrals, scheduling, documentation, and correspondence. * Administer and maintain Salesforce case management data, reports ...

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Salesforce Support information

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are popular job titles related to Salesforce Support jobs in Alberta?

For Salesforce Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in Alberta look for?

The top searched job categories for Salesforce Support jobs in Alberta are:

Infographic showing various Salesforce Support job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 79% In-person, 16% Hybrid, and 5% Remote job distribution.

Business Development Specialist (Markets)

McCarthy Ttrault LLP

Calgary, AB • Hybrid

Full-time

Re-posted 25 days ago


Job description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence, through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to belonging and success; and Innovation, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

We are recruiting for a business development specialist to join our team in our Toronto, Montreal, Calgary, or Vancouver offices. The selected candidate must have at least 3 years of relevant experience in a professional services firm and will be responsible for strengthening our market presence, deepening client relationships, expanding our collaboration with existing clients, and attracting new clients. Employees of McCarthy Tétrault benefit from a hybrid work environment.

As a Business Development Specialist, you will be:

  • Providing strategic support and recommendations for the development of marketing, business development, and client plans for various practice, industry, markets and strategic issues groups.
  • Assisting with the execution of go-to-market strategies and targeting initiatives.
  • Leading and/or providing support for the execution of business development initiatives, including sponsorships, speaking engagements, directory and client award submissions, creating and maintaining marketing materials, and other duties as required.
  • Working with Research, Client Service & Innovation (CSI) and Finance to compile and analyze competitive and business intelligence reports to assist with business development opportunities for practice/industry/client groups.
  • Supporting lawyer and Clients & Markets team with client requests for firm information, such as credentials packages, info sheets and deal lists.
  • Identifying and submitting significant matters to the Deals & Cases team on an ongoing basis for use in proposals, rankings, website, awards submissions and marketing materials.
  • Tracking business development and marketing activity/information in a variety of databases, including Salesforce.
  • Supporting our Net Promoter Score (NPS) process to collect and track important feedback from our clients.
  • Other duties as assigned.

As our ideal candidate, you will distinguish yourself by the following profile:

  • Undergraduate degree in marketing, communications or related field.
  • Minimum 2-3 years relevant experience, preferably in a professional services firm.
  • Proficiency with MS Office suite; ability to quickly learn and leverage new technology solutions. Experience working with Salesforce and SharePoint an asset.
  • Strong communication skills, both oral and written.
  • Excellent organizational skills. Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines.
  • Ability to complete designated tasks in a systematic and logical way, with great attention to detail.
  • Professional maturity including strong interpersonal skills, tact and discretion.
  • Ability to work in a demanding, fast-paced environment.
  • Ability to be flexible and adaptable

As a member of the McCarthy team, you will have access to:

  • Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
  • Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
  • A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
  • Strong community involvement and a commitment to equity, diversity and inclusion.
  • A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply: 

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.