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Sales Support Manager Jobs in Reno, NV (NOW HIRING)

Garlock Flexibles

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

Sales and Sales Support: * Ensure the customer service team is partnered and paired with the commercial team. Ensure there is a team-approach to account management. In some situations, and by mutual ...

Garlock Flexibles

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

Sales and Sales Support: * Ensure the customer service team is partnered and paired with the commercial team. Ensure there is a team-approach to account management. In some situations, and by mutual ...

Sierra Meat Company

SALES ACCOUNT EXECUTIVE

Reno, NV · On-site

$70K - $80K/yr

Work with Category and Segment Specialists as well as Sales support team to create order-guide ... Effectively communicate (verbal and written) with customers, management, and teammates in a ...

SendCutSend Inc [175255]

Sales Manager

Reno, NV · On-site

As the Sales Manager, you will be responsible for leading the day-to-day operational performance of ... Review and support sales opportunities, providing guidance on deal strategy and approving routine ...

Mt. Rose Ski Tahoe

Point of Sale Support- IT

Reno, NV · On-site

$21.50 - $29.50/hr

POSITION SUMMARY This position is responsible for supporting the technical side of Point of Sale ... Must have strong work ethic CONTACTS * INTERNAL: IT Director, MIS Manager, All managers, cashiers

Allure

Sales Manager

Reno, NV · On-site

Partner with the Sales Director to support monthly occupancy and revenue objectives. Build Strong ... Manage assigned leads within the CRM and ensure timely and consistent follow-up. * Maintain ...

Riverton Elko Chevrolet GMC

Sales Manager

Reno, NV · On-site

We're deeply embedded in our community and support numerous local organizations and sports teams ... sales staff and assist in closing deals Qualifications * Previous dealership and management ...

LegalZoom

Outbound Sales Manager

Reno, NV · On-site

Overview The Manager, Sales will lead our Inc Authority / Formation Nation Reno-based sales ... Support revenue performance for the Reno sales organization, including forecast accuracy, pipeline ...

LegalZoom.com, Inc.

Outbound Sales Manager

Reno, NV · On-site

Overview The Manager, Sales will lead our Inc Authority / Formation Nation Reno-based sales ... Support revenue performance for the Reno sales organization, including forecast accuracy, pipeline ...

LegalZoom

Outbound Sales Manager

Reno, NV

Overview The Manager, Sales will lead our Inc Authority / Formation Nation Reno-based sales ... Support revenue performance for the Reno sales organization, including forecast accuracy, pipeline ...

Riverton Elko Chevrolet GMC

Sales Manager

Reno, NV · On-site

We're deeply embedded in our community and support numerous local organizations and sports teams ... sales staff and assist in closing deals Qualifications * Previous dealership and management ...

Riverton Elko Chevrolet GMC

Sales Manager

Reno, NV · On-site

We're deeply embedded in our community and support numerous local organizations and sports teams ... sales staff and assist in closing deals Qualifications * Previous dealership and management ...

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All JobsSales Support JobsSales Support Manager JobsSales Support Manager Jobs in Reno, NV

Sales Support Manager information

See Reno, NV salary details

$20.9K

$71.5K

$103.2K

How much do sales support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for sales support manager in Reno, NV is $71,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $88,200.00 per year, depending on experience, location, and employer.

What does a Sales Support Manager do?

A Sales Support Manager oversees the team and processes that assist sales representatives in achieving their targets. They are responsible for streamlining sales operations, managing administrative tasks, coordinating between departments, and ensuring customer satisfaction. Their duties often include developing sales support strategies, analyzing sales data, and implementing tools to enhance efficiency. By managing and mentoring the sales support team, they help to remove obstacles for the sales force and contribute to the overall success of the organization.

How does a Sales Support Manager typically collaborate with sales and marketing teams to drive results?

A Sales Support Manager acts as a crucial bridge between sales and marketing teams by ensuring that sales representatives have the necessary tools, resources, and information to close deals efficiently. They work closely with marketing to align messaging, coordinate campaigns, and provide feedback from customers and the sales floor. Regular meetings, shared performance metrics, and clear communication channels help streamline collaboration, ultimately improving customer experience and sales outcomes. This collaborative approach also allows the Sales Support Manager to identify process improvements and training needs, driving continuous growth.

What are the key skills and qualifications needed to thrive as a Sales Support Manager, and why are they important?

To thrive as a Sales Support Manager, you need a strong background in sales operations, customer relationship management, and a bachelor’s degree in business or a related field. Proficiency with CRM platforms like Salesforce, Microsoft Office Suite, and sales analytics tools is typically required. Excellent communication, problem-solving, and leadership skills help you effectively support the sales team and coordinate cross-functional efforts. These abilities ensure efficient sales processes, improved client satisfaction, and achievement of revenue targets.

What is the difference between Sales Support Manager vs Sales Coordinator?

AspectSales Support ManagerSales Coordinator
ResponsibilitiesOversees sales support teams, develops strategies, manages client relationshipsAssists sales teams with order processing, scheduling, and customer inquiries
Required SkillsLeadership, sales knowledge, communication, problem-solvingOrganizational skills, communication, customer service
Work EnvironmentOffice-based, managerial settingOffice or remote, support-focused
Common CertificationsSales or management certifications often preferredCustomer service or administrative certifications

The Sales Support Manager typically leads the support team, focusing on strategy and client relationships, while the Sales Coordinator handles day-to-day support tasks like order processing. Both roles require strong communication skills, but the manager position involves more leadership and strategic planning.

What are the most commonly searched types of Sales Support jobs in Reno, NV?

The most popular types of Sales Support jobs in Reno, NV are:

What are popular job titles related to Sales Support Manager jobs in Reno, NV?

For Sales Support Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Sales Support Manager jobs in Reno, NV look for?

The top searched job categories for Sales Support Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Sales Support Manager jobs?

Cities near Reno, NV with the most Sales Support Manager job openings:

Sales Support Manager jobs near you
Infographic showing various Sales Support Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,463 per year, or $34.4 per hour.

Customer Service Manager

Reno, NV • On-site

Garlock Flexibles
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 501 - 1,000 employees
Learn more about Garlock Flexiblesexternal

$110K - $125K/yr

Full-time

Re-posted 4 days ago

Job description

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer service owns and manages customer orders, from receipt to fulfillment, with a high level of personal ownership. 


The successful leader will ensure the customer service team establishes and maintains a professional rapport internally and externally with the customer. The leader will lead by example, advocating for the customer internally, and work effectively across all functions within Garlock/CP Flexible Packaging . The customer service function touches every area of the business and must be effective in working across the organization as well as up and down in the organization. To this end, the leader will develop a strong team with strong, timely and effective communication skills, ensuring internal, cross-functional alignment with internal stakeholders as well as to the customer.


The leader will be responsible for developing and deploying strategies to increase customer satisfaction, enhance the use of technology, and drive efficiency through business process improvement. The successful candidate will lead the implementation of these process improvements and implement alternative methods to increase efficiency and improve customer satisfaction.


Working closely with the Plant Manger, this is a highly autonomous leadership role on the site director’s staff. The leader understands the customer service team is Garlock/CP Flexible Packaging’s first and lasting customer impression. The position will have end-to-end customer responsibility from customer inquiry to customer onboarding to order entry and order management to order fulfillment to post-sale support. 


Essential Job Functions

  • Customer Relationship Management:
    • Lead by example. Build and maintain strong relationships with customers and ensure their team does so as well. 
    • Build customer loyalty by understanding each key customer’s unique needs and then work with the team, and cross-functionally, to ensure a personalized service model is developed; one that will ensure all customer expectations are met or exceeded. Create competitive advantage through an exceptional customer experience. 
  • Sales and Sales Support: 
    • Ensure the customer service team is partnered and paired with the commercial team. Ensure there is a team-approach to account management. In some situations, and by mutual agreement with Garlock’s Vice President of Sales, some accounts may be assigned to the customer service teammates and managed as “house accounts.” 
  • New Item Creation:
    • Ensure the Customer Account Specialist team (the “CAS Team”) is proficient in new item creation and related workflows and routings.
  • Pricing: 
    • Responsible for the administration of price changes in the system. Ensure the CAS Team manages price changes promptly and with a high degree of accuracy (quarterly price changes, matrix pricing, and ad-hoc price change management). 
  • Order Coordination and Tracking:
    • Collaborate with scheduling, production, and supply chain to oversee overall order status and customer priorities. 
    • Work with the organization to establish and manage/keep up to date the communication of standard lead-times. 
    • Ensure the CAS team proactively keeps customers apprised of order status and progress. 
    • Ensure there is timely delivery of products and helps verify and ensure the team meets customer specifications in terms of quality and order accuracy.
    • Ensure customer inventory agreements are managed within terms (min/max. levels, disposition of obsolete and slow-moving materials).
  • Quality Assurance and Issue Resolution: 
    • Work directly with the Quality function to proactively identify and resolve any potential issues that could arise during the production process. 
    • Ensure the CAS Team does a thorough job with the initial intake of customer complaints and then proactively drive the organization through the investigation, contributing to efforts to develop and deliver solutions, and implementing corrective actions. 
    • Ensure the team is timely in the communication of complaint status through to completion/resolution/closure. 
  • Team Leadership, Training and Development:
    • The Customer Service Manager must thoroughly understand our business before they can be fully effective as the team leader. After investing an appropriate amount of time in understanding our business, the Customer Service Manager must effectively motivate, lead, mentor, and develop the CAS Team. 
    • The leader will maintain direct customer service responsibility for a few accounts on an ongoing basis to ensure they develop and maintain a working knowledge of our systems, customer-facing processes, and workflows.
    • The leader will set and measure, assess and continuously improve high standards of performance. 
    • The leader will conduct regular training sessions to improve knowledge of products (printed flexible food packaging), production processes, ERP system (Radius), and customer-facing business processes.
    • The leader is responsible for the empirical evaluation of departmental productivity and use empirical evidence for any justification of additional departmental resources.
  • Reporting and Analysis:
    • Support the business strategy through the creation of all customer-facing business processes, standards, and metrics. Publishes KPI’s and uses to drive team and organizational performance. Use these key insights to recommend strategies for increasing efficiency and improving the customer experience.
  • Process Improvement:
    • Responsible for the analysis of customer feedback and service performance data to identify trends, bottlenecks, and areas for improvement. 
    • Develop and implement process improvements that will enhance service quality and improve customer satisfaction. 
    • Work to continuously improve all customer-facing business processes, standards, and key performance indicators (KPIs).

Direct Reports

  • The Customer Service Manager will be responsible for partnering with Human Resources with the recruitment and hiring processes, training, management, and development of customer account specialists, who will operate in an office environment. 

Location, Travel, and Relocation Benefits

  • Occasional travel is required (~10%) for customer site visits and trade shows. 
  • The role is a full-time, on-site position. The individual must be present in the office during the company’s normal office hours Monday through Friday.
    • Occasional remote work may be considered on an ad-hoc basis, provided individual and team performance is consistently impeccable. 
  • Competitive relocation benefits are available.

Education and Experience:

  • Minimum of 3-5 years in a customer service management role within a manufacturing environment and, ideally within the flexible printing or consumer packaging industry.
  • Bachelor’s degree is desirable but not required.

Skills:

  • Must have strong leadership skills. 
  • Must be able to become an effective motivator and influencer of others, without the need for formal position authority. 
  • Must have strong verbal and written communication skills. 
  • Strong analytical and problem-solving skills.
  • Must exhibit managerial courage. 
  • Understands how to manage conflict in healthy ways. 
  • Proficient computer skills including Microsoft Office. Must be proficient in Excel and familiar with ERP systems (Radius preferred).


Other Attributes:

  • Detail-oriented, adaptable, and proactive, with the ability to handle multiple priorities in a fast-paced environment.


Physical Requirements:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands to handle or feel.
  • The employee is required to speak, listen, and hear well. 
  • The employee is occasionally required to reach with hands and arms.
  • Ability to work nights and weekends as business may require. 

 

The operating environment is manufacturing, production, and office facilities. The teammate must be comfortable in both an office setting and a manufacturing shop floor. Shop exposure includes, but is not limited to, continuous noise, scent of materials, bright workstations, and heavy machinery with moving parts.


Other Details: 


Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.


This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.