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Sales Support Manager Jobs in Alberta (NOW HIRING)

Grainger Businesses

Seller Support Manager

Edmonton, AB · Hybrid

CA$83K - CA$130K/yr

The Manager is also responsible for processes to safeguard compliance with company policies/procedures, supporting continual process improvement, ensuring the timeliness, quality and effectiveness of ...

SMS Equipment

Manager, Mining Sales Support

Acheson, AB · Hybrid

CA$125K - CA$140K/yr

At SMS Equipment, the Manager, Mining Sales Support plays a critical leadership role in enabling the success of our Mining Equipment Sales business. Reporting to the Vice President, Mining Equipment ...

Sonepar

Sales Support Specialist

Edmonton, AB · On-site

In Canada, we are represented by 6 locally managed electrical and industrial distributors and have ... The Sales Support Specialist provides administrative, operational, and project coordination support ...

Noramco

Sales Support - Edmonton

Edmonton, AB · On-site

Sales Support - Edmonton Status: Regular, Full time Location: Edmonton, Alberta This is a multi ... Reporting to the Business Centre Manager, the person in the SalesSupport role should be a dynamic ...

Tapestry, Inc.

Sales Support Associate III

Edmonton, AB · On-site

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support sales floor activities, respond to customer requests confidently, and partner with team or management ...

Tapestry, Inc.

Sales Support Associate I

Leduc, AB · On-site

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support sales floor activities, respond to customer requests confidently, and partner with team or management ...

Volvo Group

Service Network Support Manager

Calgary, AB · Hybrid

CA$100K - CA$130K/yr

Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support ... Actively monitor and manage P&L, sales, gross profit, and labor costs to increase overall network ...

CBRG

Account Manager (Sales)

Medicine Hat, AB · On-site

Account Manager (Sales) Location: Medicine Hat (Alberta) Are you ready to earn a six-figure income ... Deliver excellent customer service and after-sales support. Key Qualifications * Proven success in ...

CBRG

Account Manager (Sales)

Medicine Hat, AB · On-site

Account Manager (Sales) Location: Medicine Hat (Alberta) Are you ready to earn a six-figure income ... Deliver excellent customer service and after-sales support. Key Qualifications * Proven success in ...

Northern Konstar Potatoes

Be Seen First

Bookkeeper Admininstration Assistant

Calgary, AB · On-site

CA$25/hr

Support management and sales staff with information requests related to customer accounts, invoices, and payments. * Help improve and document procedures for order entry, invoicing, and receivables.

Wing Assistant

GTM Sales

Calgary, AB · Remote

Awareness of business support workflows such as executive assistance, admin support, sales support, customer support, recruiting coordination, inbox/calendar management, and back-office operations ...

Seequent

Sales Operations Specialist

Calgary, AB · Hybrid

This role provides analytical support, manages sales tools and systems, develops dashboards and reports, monitors performance metrics, and ensures sales processes remain streamlined, scalable, and ...

Brandt

Area Manager of Product Support

Edmonton, AB

Brandt is currently seeking an Area Manager of Product Support in our Edmonton, Red Deer or Calgary ... Promote Parts Booking programs and work with dealer to grow parts sales. * Maintain strong ...

Brandt

The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as ... and Sales Manager to ensure customer satisfaction. * Participate in all required training.

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Showing results 1-20

All JobsSales Support JobsSales Support Manager JobsSales Support Manager Jobs in Alberta

Sales Support Manager information

See Alberta salary details

$29K

$61.7K

$95K

How much do sales support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for sales support manager in Alberta is $61,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $73,500.00 per year, depending on experience, location, and employer.

How does a Sales Support Manager typically collaborate with sales and marketing teams to drive results?

A Sales Support Manager acts as a crucial bridge between sales and marketing teams by ensuring that sales representatives have the necessary tools, resources, and information to close deals efficiently. They work closely with marketing to align messaging, coordinate campaigns, and provide feedback from customers and the sales floor. Regular meetings, shared performance metrics, and clear communication channels help streamline collaboration, ultimately improving customer experience and sales outcomes. This collaborative approach also allows the Sales Support Manager to identify process improvements and training needs, driving continuous growth.

What is the difference between Sales Support Manager vs Sales Coordinator?

AspectSales Support ManagerSales Coordinator
ResponsibilitiesOversees sales support teams, develops strategies, manages client relationshipsAssists sales teams with order processing, scheduling, and customer inquiries
Required SkillsLeadership, sales knowledge, communication, problem-solvingOrganizational skills, communication, customer service
Work EnvironmentOffice-based, managerial settingOffice or remote, support-focused
Common CertificationsSales or management certifications often preferredCustomer service or administrative certifications

The Sales Support Manager typically leads the support team, focusing on strategy and client relationships, while the Sales Coordinator handles day-to-day support tasks like order processing. Both roles require strong communication skills, but the manager position involves more leadership and strategic planning.

What does a Sales Support Manager do?

A Sales Support Manager oversees the team and processes that assist sales representatives in achieving their targets. They are responsible for streamlining sales operations, managing administrative tasks, coordinating between departments, and ensuring customer satisfaction. Their duties often include developing sales support strategies, analyzing sales data, and implementing tools to enhance efficiency. By managing and mentoring the sales support team, they help to remove obstacles for the sales force and contribute to the overall success of the organization.

What are the key skills and qualifications needed to thrive as a Sales Support Manager, and why are they important?

To thrive as a Sales Support Manager, you need a strong background in sales operations, customer relationship management, and a bachelor’s degree in business or a related field. Proficiency with CRM platforms like Salesforce, Microsoft Office Suite, and sales analytics tools is typically required. Excellent communication, problem-solving, and leadership skills help you effectively support the sales team and coordinate cross-functional efforts. These abilities ensure efficient sales processes, improved client satisfaction, and achievement of revenue targets.
What are the most commonly searched types of Sales Support jobs in Alberta? The most popular types of Sales Support jobs in Alberta are:
What are popular job titles related to Sales Support Manager jobs in Alberta? For Sales Support Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Sales Support Manager jobs in Alberta look for? The top searched job categories for Sales Support Manager jobs in Alberta are:
What cities in Alberta are hiring for Sales Support Manager jobs? Cities in Alberta with the most Sales Support Manager job openings:
Sales Support Manager jobs near you
Infographic showing various Sales Support Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,747 per year, or $29.7 per hour.

Seller Support Manager

Grainger Businesses

Edmonton, AB • Hybrid

CA$83K - CA$130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Grainger rating

8.3

Company rating: 8.3 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

25th of 361 rated logistics

Job description

Work Location Type: Hybrid 

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com. 

Compensation:

The base salary for this role ranges between $83,300 - $130,000, with eligibility for an incentive target of  10% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.  Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills.  The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.  Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details
The Manager, Customer Experience is responsible for direct management of a team of approximately 15 Team Members. The leader role is the key to ensuring Customer Service Center teams are delivering peak performance. This is done by providing direct coaching to NEX team members. The leader builds an engaged team that meets business objectives. The Manager is also responsible for processes to safeguard compliance with company policies/procedures, supporting continual process improvement, ensuring the timeliness, quality and effectiveness of all processes performed within a given area of responsibility. Further responsibilities include functional ownership and strategy. This includes, but is not limited to, recruiting, hiring, staffing and forecasting, establishing work processes and procedures, continuous improvement and service level achievement.


You Will
  • Brings key stakeholders together to solve customer issues and operational improvements. Builds effective/collaborative business relationships to drive improvements to the customer experience.
  • Takes cost out of the business: improves performance, reduces shrink, delivers waste reduction, implements automation and function specific opportunities.
  • Works directly with cross functional partners to communicate business updates.
  • Understands the needs of the customer, Team Member and business; acts quickly to solve problems and escalate issues. Identifies changes in customer behavior and adjusts to meet changing demands.
  • Demonstrates function ownership - leverages resources effectively and manages day-to-day activities to ensure functional goals are achieved. Ensures customer specific standard work and account notes are accurate and up to date.
  • Plans, directs, supervises, and evaluates workflow. Coordinates work activities to achieve the output expected to meet operational requirements.
  • Solicits and takes action on feedback from key stakeholders.
  • Provides frequent, direct coaching and development to team members including huddles and 1 on 1 talent development.
  • Reviews performance metrics, diagnoses root cause of underperformance and develops an improvement plan for team members.
  • Strategic thinker and innovative problem solver - demonstrated strength with identifying and implementing changes that significantly improve the customer experience and drive operational efficiencies.
  • Executes deployments and changes with own team to ensure team member understanding, adoption, stabilization and benefits realization. Leader acts as change agent of the deployment/change.
  • Demonstrates function ownership - leverages resources effectively and manages day-to-day activities to ensure functional goals are achieved.
  • There is nothing in here in regard to fostering career development for team members. This is a very important part of their role. Managers often help TMs take on stretch assignments, participate in projects etc to grow their skills.
  • Participates in CSC projects as needed
  • Review Voice of the Customer feedback and coach team members accordingly.
You Have
  • High School Diploma/GED or equivalent experience or equivalent required
  • Bachelor's Degree BA/BS or equivalent preferred
  • 3+ years of customer service experience. required
  • 1+ years Supervisory experience. required
  • Proven process improvement experience (analytics, problem-solving, and decision making skills) in order to drive results. Demonstrate excellent communication and organization skills, employee development skills, and team building.
  • Strong interpersonal and communication skills.
  • Demonstrated flexibility to adapt to shifting demands and competing priorities.
  • Ability to train and coach team members on processes, procedures, compliance and product knowledge.
  • Strong competence in the use of technology and software applications including SAP, CRM, Verint, Microsoft Office, SalesForce and other emerging technologies.
  • Ability to plan, organize and delegate work.
  • Ability to influence team members to achieve individual and team objectives.
  • Ability to work extended hours including weekends as required
  • Some travel may be required
  • Extended management through leader visibility/availability
  • Ability to lift, up to 25lbs

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

  • Medical, dental, vision and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
  • Life insurance coverage, including spousal and dependent life insurance.
  • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
  • Educational & Professional Membership Fee Assistance program
  • Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

What Grainger employees say

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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