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Sales Support Associate Jobs in Indiana (NOW HIRING)

Smitty's

Sales Support Representative (SSR)

Atlanta, IN · On-site

$18 - $24.50/hr

Golden Waffles employs ~270 associates with a geographically dispersed route delivery team of ~115 ... Job Summary The Sales Support Representative at Golden Waffles plays a critical fill-in role ...

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Sales Support Associate information

See Indiana salary details

$10

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$26

How much do sales support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for sales support associate in Indiana is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

What are the most commonly searched types of Sales Support jobs in Indiana?

The most popular types of Sales Support jobs in Indiana are:

What are popular job titles related to Sales Support Associate jobs in Indiana?

For Sales Support Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Sales Support Associate jobs in Indiana look for?

The top searched job categories for Sales Support Associate jobs in Indiana are:

What cities in Indiana are hiring for Sales Support Associate jobs?

Cities in Indiana with the most Sales Support Associate job openings:

Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,403 per year, or $18 per hour.

Sales Support Representative (SSR)

Smitty's

Atlanta, IN • On-site

$18 - $24.50/hr

Full-time

Posted 7 days ago

Job description

JOB DETAILS
Company Overview
Headquartered in Glen Mills, Pennsylvania, New Carbon Company dba Golden Waffles is the largest supplier of waffle irons and waffle mix to the hospitality and foodservice industry. The Company provides a comprehensive turnkey waffle program consisting of mixes, toppings, and flavorings along with waffle iron equipment and related maintenance to over 40,000 customer locations throughout North America and the rest of the world. The Company's renowned irons and mixes have been used in leading restaurants, hotels, colleges, corporate environments, and theme parks for over 85 years.
As a complete B2B2C solution provider for the waffle category, the Company enables customers the ability to offer their guests a consistently high-quality, delicious product at high margins without the typical obstacles associated with serving waffles. Golden Waffles' well-established geographic footprint provides coast to coast coverage in the U.S. and a global distribution partner network that can service customers across the U.S. and in ~45 countries.
Golden Waffles employs ~270 associates with a geographically dispersed route delivery team of ~115. Over 80 distribution centers are located across the United States along with a waffle iron manufacturing and refurbishment center in South Bend, Indiana to ensure prompt distribution to all customers.
Job Summary
The Sales Support Representative at Golden Waffles plays a critical fill-in role, providing route coverage when route sales representatives are on vacation or leave. This position ensures continuity of sales and service to customers during these periods, helping to maintain route stability. Additionally, the role may provide temporary support when territory growth necessitates the expansion of a route. This position requires a motivated, self-starting individual who thrives in a fast-paced environment and enjoys both sales and logistics.
Want to see what the role is really like? Take a quick look at the video below to get a behind-the-scenes feel for life on the Golden Waffles route team!
It's the best way to get a taste of the day-to-day (and yes, waffles are involved!).
A Day in the Life of a Sales Support Representative.
Essential Duties and Responsibilities
Sales & Customer Growth:
  1. Develop and maintain strong relationships with existing customers to increase product sales and order consistency.
  2. Identify and secure new business opportunities within the assigned territory to expand market share.
  3. Promote new products and upsell additional offerings to maximize revenue per customer.
  4. Execute strategic sales plans to meet and exceed monthly, quarterly, and annual sales targets.
  5. Educate customers on product offerings, pricing, promotions, and merchandising strategies to optimize sales potential.

Route & Territory Management:
  1. Efficiently manage a designated sales route, ensuring all customers receive timely deliveries and exceptional service.
  2. Plan and execute route schedules to optimize time, fuel efficiency, and sales opportunities.
  3. Monitor inventory levels, track sales performance, and place accurate product orders to meet customer demand.
  4. Utilize company tools and technology to track sales performance, order status, and customer insights.
  5. Maintain up-to-date knowledge of market trends and competitor activities within the assigned territory.

Operations & Compliance:
  1. Load, transport, and deliver products safely while complying with all DOT (Department of Transportation) and company driving regulations.
  2. Ensure proper handling and storage of products to maintain freshness and quality.
  3. Adhere to company policies, safety procedures, and compliance guidelines, including vehicle maintenance and sanitation standards.
  4. Complete all necessary reports, invoices, and documentation accurately and on time.

Position Requirements
Required Experience/Education
  1. High School Diploma or GED
  2. Proven experience in sales, route management, or a related field (foodservice or CPG industry preferred).
  3. Valid driver's license with a clean driving record; CDL may be required for certain routes.
  4. Maintain DOT credentials including DOT certification and drug testing compliance.
  5. Ability to lift a minimum of 50 lbs.
  6. Physical ability to load/unload products and work in a fast-paced environment.

Required Skills
  1. Strong customer service and relationship-building skills with a consultative sales approach.
  2. Ability to work independently and efficiently manage time while meeting sales goals.
  3. Ability to operate a handheld device for processing orders
  4. Excellent communication and problem-solving skills.
  5. Independent spirit and able to work without direct supervision
  6. Ability to meet deadlines and ensure timely deliveries
  7. Eye for detail and ensure the quality of products sold

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