Sales Performance Consulting Jobs in Riverside, CA

Perks & Benefits:

• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

• Build strong relationships with leaders and stakeholders across the credit union.
• Consults with business units to understand strategic objectives, workforce challenges, and performance gaps.
• Conducts needs assessments to identify learning, performance, and development opportunities.
• Translates business needs into learning and talent development solutions.
• Acts as a trusted advisor on employee development, change management, and onboarding.

• Collaborate with L&D team members to design and implement comprehensive learning initiatives.
• Develops learning roadmaps that support departmental and organizational priorities.
• Partners with subject matter experts to ensure content accuracy and business relevance.
• Supports enterprise-wide initiatives including digital transformation, compliance, sales and service excellence, and employee engagement.
• Manages learning projects from assessment through implementation and evaluation.

• Facilitate alignment meetings with department leaders and key stakeholders.
• Promote awareness and adoption of learning programs and development resources.
• Gathers feedback to continuously improve learning offerings and employee experiences.
• Serve as an L&D ambassador and advocate throughout the organization.

• Applies performance consulting principles to identify root causes of business challenges.
• Recommends appropriate solutions, including training, coaching, process improvements, job aids, or change management strategies.
• Analyzes performance metrics and learning outcomes to measure effectiveness and business impact.
• Presents findings, recommendations, and progress updates to leadership.

• Facilitates instructor-led, virtual, and blended learning programs for employees, leaders, and cross-functional teams. 
• Delivers engaging learning experiences that promote participation, discussion, practice, and knowledge retention in alignment with industry standards and best practices.
• Adapts facilitation techniques to meet the needs of diverse learner groups and varying levels of experience. 
• Facilitates professional development, service excellence, sales effectiveness, compliance, and operational training programs. 
• Creates a positive learning environment that encourages collaboration, inclusion, and continuous learning. 
• Assesses learner understanding through discussions, activities, demonstrations, and knowledge checks. 
• Continuously evaluates and improves facilitation effectiveness through participant feedback, observation, and performance outcomes. 
• Serves as a subject matter resource for assigned learning programs and maintain expertise in facilitation best practices. 
• Utilizes learning technologies, virtual platforms, and classroom tools to enhance learner engagement and accessibility. 
• Supports change management initiatives by preparing employees to adopt new systems, processes, and organizational strategies.

• Designs and develops learning solutions using a variety of modalities, including instructor-led training, virtual learning, e-learning, blended learning, microlearning, job aids, videos, infographics, and process support documents and tools.
• Applies adult learning principles, instructional design methodologies, and learning best practices to create engaging and impactful learning experiences. 
• Collaborate with subject matter experts to gather content, validate learning objectives, and ensure content accuracy and regulatory compliance. 
• Develops measurable learning objectives, assessments, and evaluation strategies to ensure learning effectiveness and knowledge transfer. 
• Creates learning materials and resources that support employee onboarding, technical training, compliance requirements, leadership development, sales and service excellence, and professional growth. 
• Manages learning projects from concept through implementation, ensuring timelines, quality standards, and stakeholder expectations are met. 
• Partners with Learning Engagement Business Partners and business leaders to align learning solutions with organizational priorities and performance goals. 
• Maintains and updates learning content to ensure relevance, accuracy, and alignment with changing business needs, regulations, and processes. 
• Leverages learning technologies and digital tools to enhance engagement, accessibility, and learner experience.

• Supports organizational change initiatives through communication, training, and engagement strategies.
• Assists leaders and employees in adopting new processes, technologies, and business practices.
• Promotes a culture of continuous learning and professional development.

• Consistently practices the Service Philosophy of “Put People First” exercising the Connect, Discover, Deliver & Wow components in every encounter with internal and external members, creating extraordinary experiences. 
• Cross sells and promotes credit union products and services as opportunities arise.
• Exhibits the Leaders at All Levels concept of Leading yourself, Leading Up, Leading across Teams, and Leading the Team.
• Utilizes personal Strengths to contribute to the Team and the credit union’s success, and exercise awareness of, and utilizes the strengths of others. 
• Possesses knowledge of and complies with Bank Secrecy Act (BSA).
• Effectively conveys information. Communicates with immediate supervisor and the team keeping others advised of progress and/or situations. 
• Displays behavior that matches the value of Mutual Respect by relating favorably at all levels within the organization.
• Supports and contributes to the credit union’s strategic plan, mission, vision, and values.
• Maintains good housekeeping, safety and security measures.
• Displays professional appearance.
• Utilizes stress in a productive manner and works well under pressure. 
• Cooperates with supervisor and with other credit union associates. Projects good will and a positive credit union image.
• Complies with all Orange County’s Federal Credit Union policies, service standards, safety sta