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Sales Order Processing Specialist Jobs (NOW HIRING)

Order Processing Specialist I

Frederick, MD ยท Hybrid

$19.50 - $25.75/hr

The Order Processing Specialist Level I is responsible for accurately processing new orders ... Regional Sales Managers, Key Account Managers, Shipping, Carriers, Accounting, Engineering ...

New

Order Processing Specialist

Tustin, CA ยท On-site

$18 - $24/hr

Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ... Proven experience in sales and customer service * Proficient in all Microsoft Office applications

Order Processing Specialist

Tustin, CA ยท On-site

$18 - $24/hr

Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ... Proven experience in sales and customer service * Proficient in all Microsoft Office applications

Order Processing Specialist

El Paso, TX ยท On-site

$52 - $76/hr

The Order Processing Specialist is responsible for ensuring the accurate, timely, and compliant execution of customer orders throughout the order fulfillment lifecycle. This role supports ...

Order Processing Specialist

Sandy, UT ยท Remote

$20 - $26.50/hr

JOB SUMMARY The LEC Order Processing Team manages order preparation and submission for LEC carriers, ensuring accurate technical details and contracts are sent to suppliers for new and MACD orders.

Order Processing Specialist

Tustin, CA ยท On-site

$18 - $24/hr

Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and ... Proven experience in sales and customer service * Proficient in all Microsoft Office applications

Order Processing Specialist

Sandy, UT ยท On-site

$18.50 - $24.75/hr

JOB SUMMARY The LEC Order Processing Team manages order preparation and submission for LEC carriers, ensuring accurate technical details and contracts are sent to suppliers for new and MACD orders.

Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. * Keep our systems updated with real-time customer order ...

Order Processing Specialist (Curries)

Mesquite, TX ยท On-site

$18.50 - $24.75/hr

We are adding an Order Processing Specialist to the Team. This will be an on-site role based out of our regional manufacturing facility located in Mesquite, Texas. ASSA ABLOY is a global leader in ...

Order Processing Specialist (Curries)

Mesquite, TX ยท On-site

$18.50 - $24.75/hr

We are adding an Order Processing Specialist to the Team. This will be an on-site role based out of our regional manufacturing facility located in Mesquite, Texas. ASSA ABLOY is a global leader in ...

Order Processing Specialist I

Plantation, FL ยท On-site

$18.50 - $24.75/hr

Communicate proactively with Sales, Procurement, Merchandising, and Logistics to resolve basic order issues, escalating complex delays or discrepancies to management or senior staff * Maintain clear ...

Order Processing Specialist I

Plantation, FL

$18.50 - $24.75/hr

Communicate proactively with Sales, Procurement, Merchandising, and Logistics to resolve basic order issues, escalating complex delays or discrepancies to management or senior staff * Maintain clear ...

Order Processing

South Salt Lake, UT ยท On-site

$19 - $27/hr

Once the Sales Order has been created, the ticket may be closed. Detailed instructions for ... 1953! TV Specialists, Inc. was founded in 1953, by Ken Bollinger, as a repair and service ...

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Sales Order Processing Specialist information

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How much do sales order processing specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for sales order processing specialist in the United States is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.84 per hour, depending on experience, location, and employer.

What does a sales order processing specialist do?

A Sales Order Processing Specialist is responsible for managing and processing customer orders from receipt to delivery. They ensure that orders are accurately entered into the system, coordinate with various departments like sales, inventory, and shipping, and resolve any issues related to order fulfillment. These specialists play a key role in ensuring customer satisfaction by making sure orders are processed efficiently and delivered on time. Additionally, they may handle order documentation, track order status, and provide support for customer inquiries regarding their orders.

What are the key skills and qualifications needed to thrive as a sales order processing specialist?

To thrive as a Sales Order Processing Specialist, you need strong attention to detail, organizational skills, and experience with order management, often supported by a background in business administration or customer service. Familiarity with ERP systems, CRM platforms, and order processing software like SAP or Salesforce is typically required. Excellent communication, problem-solving, and multitasking abilities help you excel in this role. These skills ensure accurate and efficient order fulfillment, high customer satisfaction, and smooth collaboration across departments.

What are the main challenges a sales order processing specialist may face, and how can they be managed effectively?

Sales Order Processing Specialists often encounter challenges such as handling high volumes of orders, resolving discrepancies or errors in order details, and coordinating between sales, logistics, and customer service teams. Effective time management and attention to detail are crucial for maintaining accuracy and meeting tight deadlines. Building strong communication skills and becoming familiar with order management systems can also help streamline processes and foster smooth collaboration with other departments.

What is the difference between Sales Order Processing Specialist vs Customer Service Representative?

AspectSales Order Processing SpecialistCustomer Service Representative
Primary RoleProcesses sales orders, manages order accuracy, and coordinates with logisticsHandles customer inquiries, provides support, and resolves issues
Required SkillsOrder management, data entry, attention to detailCommunication, problem-solving, customer interaction
Work EnvironmentOffice setting, often in sales or logistics departmentsCall centers, retail, or office settings
Common CertificationsNone specific, familiarity with ERP systems preferredNone specific, strong communication skills essential

While both roles involve customer interaction, the Sales Order Processing Specialist focuses on managing and processing sales orders, ensuring accuracy and timely fulfillment. The Customer Service Representative primarily handles customer inquiries and support, often dealing with a broader range of issues beyond order processing.

More about Sales Order Processing Specialist jobs
Infographic showing various Sales Order Processing Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $41,355 per year, or $19.9 per hour.

Order Processing Specialist I

STULZ USA

Frederick, MD โ€ข Hybrid

$19.50 - $25.75/hr

Full-time

Posted yesterday

New


Job description

STULZ Air Technology Systems, Inc.
Job Description

Title: Order Processing Specialist Level I

Position Summary:
The Order Processing Specialist Level I is responsible for accurately processing new orders, preparing customer and representative correspondence, and resolving customer issues to ensure satisfaction. This role requires strong self-direction, attention to detail, and organizational skills. The position reports directly to the Order Management Supervisor.ย  This is a hybrid position requiring 2-3 days in the office per week.

Essential Duties and Responsibilities:

  • Accurately enter order details, including:
    • Pricing (Net, List, Commission Splits, Partners, Customer Cards, Tagging, Product Hierarchy, Header Information)
    • Product configurations and required options
    • Ensure all necessary documentation (PO, Project Information Sheet, Credit Application) is attached for contract review
    • Note proper shipping requirements (Pre-Pay Add, Customer Arranged, etc.)
  • Manage Cyberselect Queue and email inboxes for order processing on a First-In/First-Out (FIFO) basis
  • Communicate effectively with representatives and customers regarding order status, shipping information, and change requests
  • Maintain the Lead Time Quote Log for Order Processing Department and executive management review
  • Process shipping quote requests in coordination with the Traffic Department and manage re-consignment requests as needed
  • Provide tracking information and shipment updates as required
  • Develop and maintain professional relationships with internal and external stakeholders, including BOM Configuration, Applications, STULZ Representatives, End-Site Users, Regional Sales Managers, Key Account Managers, Shipping, Carriers, Accounting, Engineering, Purchasing, and Planning
  • Attend operation calls and answer external customer calls as a representative of STULZ with proper follow-up directives
  • Attend and answer internal calls as a representative for the Client Services team
  • Dictate meeting minutes as deemed necessary with proper follow-up
  • Draft, review, and send communications on behalf of the company/Client Services team
  • Create, maintain, and update project tracking systems - Trello, Excel, MS Project
  • Input data into 3rd party sites- i.e. Compass - client requirement for project close-out
  • Assist in the preparation of regularly scheduled reports - external and internal requirements
  • Order confirmations & scheduling tasks
  • Perform additional duties as assigned to ensure excellent customer service

Qualifications:

  • Strong attention to detail and ability to perform essential duties to a high standard
  • Excellent customer relations, verbal, and written communication skills

Education and Experience:

  • High school diploma or equivalent required
  • 2-5 years of experience in order processing or a related field
  • Familiarity with standard concepts, practices, and procedures in customer service and order processing

Required Skills:

  • Typing speed of 45-55 WPM
  • Ability to follow and give written and verbal instructions in English
  • Effective communication skills with coworkers and customers
  • Strong multitasking abilities to meet daily objectives
  • Basic proficiency in Microsoft Excel and Word, including understanding of basic Excel formulas

Preferred Skills:

  • Self-motivated and self-directed
  • Excellent organizational skills
  • Detail-oriented
  • Proficient in Microsoft Outlook, Word, and Excel
  • SAP experience preferred