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Sales Operations Manager Jobs in West Springfield, MA

Parksite

Sales Operations Manager

Broad Brook, CT · On-site

$115K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Operations Manager Join Our Dynamic Team Overview Parksite, a 100% employee-owned company, is seeking experienced Sales Operations Manager. The Sales Operations Manager plays a pivotal role in ...

CVS Health

Operations Manager

Ware, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager is responsible for overseeing all production related activities and ... Has developed and executed operating plans Presence and initiative to drive sales Strong ...

medplast

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager is responsible for overseeing all production related activities and ... Has developed and executed operating plans Presence and initiative to drive sales Strong ...

Viant

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager is responsible for overseeing all production related activities and ... Has developed and executed operating plans Presence and initiative to drive sales Strong ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager is responsible for overseeing all production related activities and ... Has developed and executed operating plans Presence and initiative to drive sales Strong ...

Amazon

Operations Manager

Windsor, CT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

UMass Amherst

Operations Manager

Amherst, MA · On-site

Operations Manager Executive Area: Academic Affairs College/School/MBU: Other Academic Units Department: Graduate Registrar Work Location: Amherst Schedule: Full Time Work Arrangement: Hybrid Job ...

New

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of ...

Raising Cane's

Operations Manager

Hartford, CT

$25.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the forefront of recycling and waste solutions. We are innovating every step of the way. From building ...

Raising Cane's

Operations Manager

Hartford, CT

$25.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of ...

AdviceOne

Operations Manager

Glastonbury, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager About the Role: AdviceOne is growing, and we're looking for a leader to manage our Operations department. We're looking for someone with at least 2 years' experience managing ...

Murphy Road Recycling

Operations Manager

Hartford, CT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the forefront of recycling and waste solutions. We are innovating every step of the way. From building ...

Raising Cane's

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of ...

Amazon

Operations Manager

Windsor, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

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Showing results 1-20

All JobsSales Operations JobsSales Operations Manager JobsSales Operations Manager Jobs in West Springfield, MA

Sales Operations Manager information

See West Springfield, MA salary details

$36.4K

$99K

$146K

How much do sales operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for sales operations manager in West Springfield, MA is $98,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

More about Sales Operations Manager jobs

What job categories do people searching Sales Operations Manager jobs in West Springfield, MA look for?

The top searched job categories for Sales Operations Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Sales Operations Manager jobs?

Cities near West Springfield, MA with the most Sales Operations Manager job openings:

Sales Operations Manager jobs near you
Infographic showing various Sales Operations Manager job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,999 per year, or $47.6 per hour.

Sales Operations Manager

Parksite

Broad Brook, CT • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Sales Operations Manager

Join Our Dynamic Team

Overview

Parksite, a 100% employee-owned company, is seeking experienced Sales Operations Manager. The Sales Operations Manager plays a pivotal role in driving the efficiency, effectiveness, and overall success of the sales organization. In this leadership position, you will oversee and optimize sales processes, tools, and data management while ensuring the sales team is equipped with the insights, systems, and operational support needed to exceed business objectives. Working cross-functionally with sales leadership, operations, marketing, purchasing, finance, logistics, and IT, you will help align sales strategies with operational capabilities to maximize revenue growth and improve team productivity. Through data-driven decision making, sales forecasting, and performance analysis, you will identify opportunities for process improvements, strengthen collaboration between departments, and implement best practices that support long-term success. This is an exciting opportunity for a strategic and analytical leader who thrives in a fast-paced sales environment and enjoys building high-performing teams and operational systems that deliver measurable results.

Why join our team?

Build your career in a thriving industry

  • Play a key leadership role that directly impacts revenue growth, operational efficiency, and sales team success.
  • Work cross-functionally with sales, logistics, purchasing, marketing, finance, and IT to drive strategic initiatives across the organization.
  • Utilize data, forecasting, and analytics to influence business decisions and continuously improve sales performance and operational processes.

Comprehensive Benefits Package

  • 401(k) Program to secure your financial future
  • Company-Paid Life Insurance
  • Health, Dental, Vision, and Flexible Spending Insurance Plans
  • Paid Holidays
  • Paid Time Off (PTO)
  • Employee Stock Ownership Program (ESOP)

Professional Development

  • Gain exposure to strategic sales operations leadership including forecasting, KPI management, and cross-functional collaboration.
  • Develop leadership skills by coaching and mentoring inside sales team members to reach performance goals and career growth milestones.
  • Expand expertise in sales technology, CRM platforms, inventory analytics, and operational strategy in a fast-paced, high-growth environment.

What you’ll do

  • Build and foster an aggressive, high performing inside sales environment while ensuring the team operates within company guiding principles.
  • Regularly review inside sales activities and identify opportunities to shift non-direct selling activities to sales support functions.
  • Develop and monitor team goals including sales performance, gross profit targets, inventory health, phone performance metrics, and program renewals.
  • Coach, mentor, and develop inside sales team members to help them achieve individual and team performance goals.
  • Partner closely with the outside sales manager to align initiatives, strategies, and market opportunities.
  • Act as the primary point of contact between the sales team and the purchasing department.
  • Research and resolve inventory issues, product availability questions, and outages to allow inside sales to stay focused on customer service and selling.
  • Deliver accurate weekly and monthly sales forecasts to support purchasing and inventory planning.
  • Monitor inventory movement and trends while identifying potential risks, inefficiencies, or problem areas.
  • Share local market intelligence with purchasing teams to improve product availability and responsiveness to customer demand.
  • Develop and implement strategies that improve overall inventory health, including slow-moving inventory programs, localized offerings, and inventory swap-out solutions.
  • Track key performance indicators that improve customer experience, including On Time In Full (OTIF) delivery performance.
  • Serve as the primary liaison between the sales team and logistics operations.
    Partner with the logistics operations manager to resolve service issues such as mis-picks, shipment damage, or delivery challenges.
  • Document and analyze 100% of service failures to identify root causes and implement continuous improvement strategies.
  • Work with logistics teams daily to maximize truck routing efficiency, delivery performance, and overall profitability.
  • Analyze sales metrics and market trends to identify opportunities for process improvement and operational optimization.
  • Ensure sales initiatives are executed effectively through collaboration with sales leadership and supporting departments.
  • Maintain accurate data management within CRM and sales systems to support reporting, forecasting, and performance analysis.
  • Present insights, performance updates, and operational plans to both small and large groups within the organization.


What you bring

Required Qualifications

  • Bachelor’s degree preferred or equivalent industry experience in sales, sales operations management, or a related field.
  • Minimum of 10+ years of experience in sales, sales operations management, or a similar leadership role within a fast-paced environment.
  • Experience working in a high-growth sales environment that requires strong collaboration, strategic thinking, and operational execution.

Skills & Abilities

  • Strong understanding of sales strategies and the ability to clearly communicate plans and drive successful execution.
  • Advanced analytical skills with the ability to interpret data, drive results, and bring issues to closure with urgency and accountability.
  • Proven leadership abilities with a track record of motivating teams and achieving measurable performance outcomes.
  • Exceptional organizational skills and attention to detail in managing processes, forecasting, and data analysis.
  • Strong problem-solving and conflict resolution capabilities when addressing operational challenges and cross-functional issues.
  • Ability to manage multiple priorities, shifting demands, and evolving business needs in a dynamic environment.
  • Excellent customer service skills both in person and virtually when working with internal teams and external partners.
  • Highly self-motivated with the ability to work independently while also collaborating effectively within cross-functional teams.
  • Strong presentation skills and the ability to communicate information effectively to both small and large groups.
  • Proficiency with Microsoft Office, including the ability to create and host presentations and analyze data.
  • Experience with CRM platforms such as Salesforce or similar sales performance management tools.
  • Experience working with Infor systems and sales performance software.

Physical Requirements

  • Ability to work at a computer and utilize Microsoft Office and CRM systems for extended periods.
  • Ability to communicate clearly and effectively in meetings, presentations, and collaborative discussions.
  • Ability to travel occasionally as required to support business initiatives and operational alignment.

Pre-Employment Requirements

  • Ability to pass pre-employment physical, drug screen, and background check
  • Authorization to work in the United States

Preferred Qualifications

  • Bachelor’s degree in business, sales, operations management, or a related discipline.
  • Experience managing or leading inside sales teams and improving team performance through coaching and development.
  • Experience with sales forecasting, sales performance metrics, and inventory analytics.
  • Experience collaborating with logistics, purchasing, and supply chain teams to improve operational efficiency.

Work Environment

  • Office-based work environment supporting sales operations and cross-functional collaboration.
  • Frequent interaction with sales teams, purchasing, logistics, finance, marketing, and IT departments.
  • Fast-paced operational environment that requires strong organization, prioritization, and responsiveness.
  • Regular use of CRM platforms, sales software, and data analytics tools to monitor performance and manage operations.
  • Occasional travel may be required to support sales operations initiatives or team collaboration.
  • Work may occasionally require responsiveness to customer requests outside standard hours.
  • Ability to work collaboratively across departments to resolve service issues and operational challenges.
  • Participation in meetings, presentations, and operational planning sessions with leadership and cross-functional teams.

About Our Companies

Parksite
Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.

Atlantic Plywood Corporation (APC)
Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.


Career Growth Opportunities

  • Opportunity to grow into senior sales leadership or regional operations leadership roles.
  • Exposure to strategic planning, sales forecasting, and operational leadership across multiple departments.
  • Leadership development through coaching and managing high-performing sales teams.
  • Opportunity to influence company-wide initiatives that improve sales performance and operational efficiency.
  • Professional growth within an employee-owned company that invests in long-term employee success.

Ready to Build Your Future with Us?

Join a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.

How to Apply

If you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.

Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.