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Sales Operations Manager Jobs in Kentucky (NOW HIRING)

Verst

Manager Sales Operations

Erlanger, KY · On-site

Manager, Sales Operations Department: Sales Location: Erlanger, Kentucky Reports To: Director of Customer Success Direct Reports: None FLSA: Exempt Working conditions: No adverse environmental ...

Verst

Manager Sales Operations

Erlanger, KY · On-site

Manager, Sales Operations Department: Sales Location: Erlanger, Kentucky Reports To: Director of Customer Success Direct Reports: None FLSA: Exempt Working conditions: No adverse environmental ...

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Sales Operations Manager information

See Kentucky salary details

$31.7K

$86.3K

$127.2K

How much do sales operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for sales operations manager in Kentucky is $86,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.
More about Sales Operations Manager jobs
What are the most commonly searched types of Sales Operations jobs in Kentucky? The most popular types of Sales Operations jobs in Kentucky are:
What are popular job titles related to Sales Operations Manager jobs in Kentucky? For Sales Operations Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Sales Operations Manager jobs in Kentucky look for? The top searched job categories for Sales Operations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Sales Operations Manager jobs? Cities in Kentucky with the most Sales Operations Manager job openings:
Sales Operations Manager jobs near you
Infographic showing various Sales Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,287 per year, or $41.5 per hour.

Manager Sales Operations

Verst

Erlanger, KY • On-site

Full-time

Posted 26 days ago

Job description

Manager, Sales Operations

Department:                     Sales

Location:                            Erlanger, Kentucky

Reports To:                        Director of Customer Success

Direct Reports:                 None

FLSA:                                   Exempt

Working conditions:       No adverse environmental conditions.  Typical office environment.    

Position Summary

The Manager of Sales Operations plays a critical role in maximizing the value, adoption, and effectiveness of the company’s CRM platform, with a primary focus on Salesforce. This position is responsible for CRM administration, data governance, reporting, process optimization, and user enablement to ensure the Sales and Marketing teams have accurate information, efficient workflows, and actionable insights.

The role partners closely with Sales, Customer Success, Marketing, and Leadership  to strengthen Salesforce CRM discipline, improve pipeline visibility, support strategic initiatives, and provide data trends to drive actionable insights.

Key Responsibilities

CRM Administration & Compliance

·       Serve as the administrator of Salesforce CRM, ensuring the platform supports sales workflows, pipeline management, customer visibility, and business reporting needs.

·       Maintain CRM governance, compliance, user permissions, data integrity, required fields, account ownership, opportunity stages, and standardized usage practices.

·       Develop and maintain Salesforce reporting for weekly, monthly and annual business reviews, leadership meetings, pipeline discussions, and sales performance presentations.

Data Management & Reporting

·       Maintain accurate CRM data, including accounts, contacts, leads, opportunities, activities, pipeline metrics, and customer records; create dashboards and reports that provide leadership with clear visibility into sales activity and performance.

·       Analyze CRM trends, pipeline movement, forecast accuracy, conversion rates, activity levels, and revenue opportunities to identify risks, gaps, and actionable improvements.

Cross-Functional Collaboration and Support

·        Support and maintain CRM-based lead generation processes, including prospect assignment, qualification tracking, follow-up visibility, and communication workflows.

·       Own and maintain the sales collateral database, ensuring sales materials, presentations, case studies, process documents, and customer-facing resources are organized, current, easily accessible, and aligned with CRM and sales enablement processes.

Performance Management

·       Monitor KPIs such as lead conversion, opportunity progression, forecast accuracy, average deal size, activity completion, data hygiene, and sales cycle length; recommend improvements based on findings.

Technology & Tools

·       Manage and optimize the sales technology stack with Salesforce CRM as the central system of record, ensuring integrations, analytics tools, and automation platforms support consistent data flow and reporting.

·       Train and support sales and marketing users on CRM processes, dashboards, reporting standards, and best practices to increase adoption, consistency, and efficiency.

Qualifications and Requirements

·        Bachelor’s degree in business, Supply Chain, Logistics, or related field

·        3+ years of experience in sales operations

·        Proficiency in data analytics tools (Power BI, Excel).

·        Certified Salesforce Administrator or similar certification or training

·        Excellent communication and problem-solving skills.

·        Strong analytical skills

Preferred Skills

·        Experience with lead generation and lead process

·        Experience in logistics, transportation, or 3PL industry

·        Ability to thrive in a fast-paced, dynamic environment

·        Demonstrated ability to gather data from multiple sources to drive results

·        Demonstrated time management and organizational skills, overall responsiveness

The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform.  The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation.

Review and Approval:  Indicates review by incumbent and approval by supervisor.

 

Employee:        _______________________________                      Date:  _____________________

 

Supervisor:         _______________________________                    Date:  _____________________

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