Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Insurance Sales & Service Associate
League City, TX · On-site
$30K - $50K/yr
This role provides hands-on experience in insurance sales, customer service, and agency operations while building the skills necessary for a successful career in insurance production. Benefits Annual ...
New
Quick apply
Insurance Sales & Service Associate
League City, TX · On-site
$30K - $50K/yr
This role provides hands-on experience in insurance sales, customer service, and agency operations while building the skills necessary for a successful career in insurance production. Benefits Annual ...
New
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
Quick apply
Members of the Sink & Spout Centralized After Sales Service Team (CASST) are responsible for working together to support Sink & Spout showroom sales associates after a sale has closed. The CASST ...
High school diploma / GED * 2 years of relevant inside sales experience KNOWLEDGE, SKILLS AND ABILITIES REQUIRED * Excellent interpersonal, communication and customer service skills * Ability to plan ...
High school diploma / GED * 2 years of relevant inside sales experience KNOWLEDGE, SKILLS AND ABILITIES REQUIRED * Excellent interpersonal, communication and customer service skills * Ability to plan ...
High school diploma / GED * 2 years of relevant inside sales experience KNOWLEDGE, SKILLS AND ABILITIES REQUIRED * Excellent interpersonal, communication and customer service skills * Ability to plan ...
High school diploma / GED * 2 years of relevant inside sales experience KNOWLEDGE, SKILLS AND ABILITIES REQUIRED * Excellent interpersonal, communication and customer service skills * Ability to plan ...
Insurance Sales & Service Associate
Wheaton, IL · On-site
$36K - $56K/yr
... sales, operations, and leadership growth Take on expanded responsibilities over time, including strategic planning, mentoring team members, and supporting overall team performance Requirements ...
Quick apply
Insurance Sales & Service Associate
Wheaton, IL · On-site
$36K - $56K/yr
... sales, operations, and leadership growth Take on expanded responsibilities over time, including strategic planning, mentoring team members, and supporting overall team performance Requirements ...
Insurance Sales & Service Associate
Dallas, TX · On-site
$36K - $56K/yr
... sales, operations, and leadership growth Take on expanded responsibilities over time, including strategic planning, mentoring team members, and supporting overall team performance Requirements ...
Quick apply
Insurance Sales & Service Associate
Dallas, TX · On-site
$36K - $56K/yr
... sales, operations, and leadership growth Take on expanded responsibilities over time, including strategic planning, mentoring team members, and supporting overall team performance Requirements ...
Retail Sales & Service Associate
Poy Sippi, WI · On-site
$14.50 - $15/hr
Delivering top-notch service to every guest * Using suggestive selling techniques to enhance the shopping experience * Following safety and compliance procedures for gas, alcohol, and tobacco
Retail Sales & Service Associate
Poy Sippi, WI · On-site
$14.50 - $15/hr
Delivering top-notch service to every guest * Using suggestive selling techniques to enhance the shopping experience * Following safety and compliance procedures for gas, alcohol, and tobacco
Retail Sales & Service Associate
Oshkosh, WI · On-site
$14.50 - $15/hr
Delivering top-notch service to every guest * Using suggestive selling techniques to enhance the shopping experience * Following safety and compliance procedures for gas, alcohol, and tobacco
Retail Sales & Service Associate
Oshkosh, WI · On-site
$14.50 - $15/hr
Delivering top-notch service to every guest * Using suggestive selling techniques to enhance the shopping experience * Following safety and compliance procedures for gas, alcohol, and tobacco
Small Business Center Sales & Service Associate
$15 - $19.75/hr
As a successful Retention Center Sales and Service Associate you will be working in a call center promoting and selling CenturyLink products and services to residential customers. In this exciting ...
Small Business Center Sales & Service Associate
$15 - $19.75/hr
As a successful Retention Center Sales and Service Associate you will be working in a call center promoting and selling CenturyLink products and services to residential customers. In this exciting ...
Sales and Service Associate
Washington, DC · On-site
$18.50/hr
The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This ...
Sales and Service Associate
Washington, DC · On-site
$18.50/hr
The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This ...
Sales and Service Associate II
Lexington, NC · On-site
$12 - $16/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
Lexington, NC · On-site
$12 - $16/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
Lexington, NC · On-site
$12 - $16/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
Lexington, NC · On-site
$12 - $16/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
Daleville, VA · On-site
$13.50 - $18/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
Daleville, VA · On-site
$13.50 - $18/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
$13.50 - $18/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Sales and Service Associate II
$13.50 - $18/hr
Job Summary The Sales and Service Associate II (SSA II) is responsible for providing exceptional customer service through the efficient management of customer interactions, and provides solutions ...
Wellness Studio Associate (Sales, Service & Guest Experience)
Las Vegas, NV · On-site
$12 - $13/hr
Training & development Wellness Studio Associate (Sales, Service & Guest Experience) which is also our Membership Sales and Service Associate Role Do you enjoy being part of a positive, wellness ...
Quick apply
Wellness Studio Associate (Sales, Service & Guest Experience)
Las Vegas, NV · On-site
$12 - $13/hr
Training & development Wellness Studio Associate (Sales, Service & Guest Experience) which is also our Membership Sales and Service Associate Role Do you enjoy being part of a positive, wellness ...
Job Summary The Sales and Service Associate III (SSA III) is responsible for providing exceptional customer service through the efficient management of customer interactions and will provide ...
Job Summary The Sales and Service Associate III (SSA III) is responsible for providing exceptional customer service through the efficient management of customer interactions and will provide ...
Sales and Service Associate
Arden, NC · On-site
$14.25 - $19/hr
Job Summary The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter ...
Sales and Service Associate
Arden, NC · On-site
$14.25 - $19/hr
Job Summary The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer's financial needs, and resolves any problems they encounter ...
Sales and Service Associate, Seasonal
Canton, OH · On-site
$13 - $15/hr
The sales & service associate will set up and tear down requests to execute the patrons desired vision and goal for reservations at rented facilities throughout the Park District at the direction of ...
Sales and Service Associate, Seasonal
Canton, OH · On-site
$13 - $15/hr
The sales & service associate will set up and tear down requests to execute the patrons desired vision and goal for reservations at rented facilities throughout the Park District at the direction of ...
Sales & Service Lead - Naperville
Naperville, IL · On-site
$19 - $23/hr
Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent * Use company performance tools to evaluate each operations associate and provide ...
Sales & Service Lead - Naperville
Naperville, IL · On-site
$19 - $23/hr
Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent * Use company performance tools to evaluate each operations associate and provide ...
Sales And Service Associate information
See salary details
$9.62 - $11.01
4% of jobs
$11.01 - $12.41
9% of jobs
$12.41 - $13.81
6% of jobs
$14.14 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.21
21% of jobs
The median wage is $15.91 / hr.
$15.21 - $16.61
18% of jobs
$16.61 - $18.01
7% of jobs
$18.53 is the 75th percentile. Wages above this are outliers.
$18.01 - $19.41
23% of jobs
$19.41 - $20.80
8% of jobs
$20.80 - $22.20
1% of jobs
$22.20 - $23.60
0% of jobs
$23.60 - $25
1% of jobs
$9
$17
$25
How much do sales and service associate jobs pay per hour?
What is the difference between Sales And Service Associate vs Customer Service Representative?
| Aspect | Sales And Service Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Sales and customer support | Customer support and issue resolution |
| Required Skills | Sales techniques, communication, product knowledge | Communication, problem-solving, patience |
| Work Environment | Retail stores, banks, service centers | Call centers, retail, online support |
| Common Certifications | Sales certifications, customer service training | Customer service certifications, communication skills |
Both roles involve customer interaction, but Sales And Service Associates focus on selling products or services while providing support, whereas Customer Service Representatives primarily handle customer inquiries and resolve issues. The roles often overlap in skills and work environments, but their main objectives differ: sales versus support.

Full-time
Posted 20 days ago
The Granite Group rating
7.5
Based on 13 frontline employees who took The Breakroom Quiz
142nd of 336 rated retail wholesalers
Job description
This is a full-time, Monday-Friday position. A CASST member can work out of any Granite Group branch, so long as dedicated office space can be created.
Essential Duties & Responsibilities
- Scan each new bath, kitchen and lighting product order for accuracy, log the new order into The Source (order management software), and procure all standard products
- Proactively review the status of orders in The Source and take the necessary action:
- Monitor open orders and track POs
- Regularly update customer on order status
- Re-source products if needed to keep timeline promises
- Make small adjustments to orders as needed and take additional payments or issue refunds
- Notify customers of completed orders and take final payment
- Determine delivery date and schedule delivery through the local Granite Group branch warehouse team
- Follow-up on the delivery at a pre-determined time to confirm the customer's delight and satisfaction
- Promptly answer calls coming into the shared CASST customer service phone line
- Promptly respond to email coming into the shared CASST customer service email group
- Promptly log details related to calls and emails into the ticket management system so that any CASST member can help any customer with any order at any time
- Initiate product returns with vendors and deliver required paperwork to individual Granite Group branches
- Work through problems with delivered products and warranty issues
- Check product stock/lead times for sales associates, upon request
- Upon the request of a showroom sales associate, create a SpecBook (a document outlining potential products for a bath or kitchen project) and send it to a customer, or return it to the sales associate
- Act as a knowledgeable showroom resource to Granite Group coworkers
- Other business-building activities/duties as CASST efficiency and capabilities evolve
Knowledge, Skills and Abilities
- Customer service oriented: having a positive attitude and showing a genuine eagerness to help
- Friendly, approachable demeanor
- Excellent detail, organizational and time management skills; ability to prioritize
- Attentive to timelines and thoughtful follow-up
- Able to teach and influence the behavior of others
- Strong communication (written and verbal) and interpersonal skills
- Knowledge of common computer applications and internet search techniques
Education and Experience Required
- High school diploma or general education degree (GED)
This Job Description describes the general nature and level of work being performed in this role. This is not intended to be an exhaustive list of all duties and indeed responsibilities may be assigned, as required, by management. In addition, other knowledge, skills and abilities may be required as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The Granite Group is an Equal Opportunity Employer.
About Granite Group
Sourced by ZipRecruiter
Industry
Wholesale
Company size
201 - 500 Employees
Headquarters location
Concord, NH, US
Year founded
1998