Client Development Lead Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers. The Client Development Lead is assigned to a specific store and is responsible for creating and supporting growth and development strategies for targeted client segments at the store level, enabling associates to cultivate, develop, and strengthen relationships with clients of the Neiman Marcus brand. Key Responsibilities Become an expert on the top % MVC clients within the Store and/or Market Cultivate relationships with all client segments within the store/market Engage directly with clients, as appropriate, in support of client development efforts Develop and decide the best tactics to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience Oversee MVC clients and strategies that support them (retention, migration, growth, etc.) Monitors Client Development KPIs (e.g., trips frequency, spending tier migration, engagement/building relationships) for new and existing customers with a focus on two-channel customers Drive all Client Development-specific initiatives in Store or Market in partnership with Store Leadership Team Leverage and use the Connect app as a key enabler to deepen and build relationships Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences Assist and partner with Brand Experience in coordinating in‐store experiences (e.g., Fitting Room Experience, events, etc.) Ensure physical requirements are met: standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Work a flexible schedule based on business need, including evenings, weekends, and holidays Qualifications 2‐4 years of experience, luxury retail fashion experience preferred 4‐year degree preferred Excellent oral and written communication skills Strong attention to detail Motivated and results driven with a "Win together" mentality Basic proficiency with MS Office Suite; advanced proficiency in Excel preferred Benefits Comprehensive benefits package for all eligible full‐time employees (medical, vision, and dental) 401(k) retirement plan Basic life insurance, supplemental life insurance, disability insurance Additional voluntary benefits (critical illness, hospital and accident insurance, etc.) Employee discount program Competitive salary within a defined range based on market, experience, and qualifications; eligible for bonus and long‐term incentive compensation awards EEO Statement Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr