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Saas Support Analyst Jobs (NOW HIRING)

ClinDCast LLC

Operational Support Analyst

Plano, TX · On-site

Strong experience with Adobe Admin Console and Adobe SaaS support. * Knowledge of Active Directory ... Excellent analytical, communication, and documentation skills. * 5+ years of experience in IT ...

ClinDCast LLC

Operational Support Analyst

Plano, TX · On-site

$80 - $100/hr

Strong experience with Adobe Admin Console and Adobe SaaS support. * Knowledge of Active Directory ... Excellent analytical, communication, and documentation skills. * 5+ years of experience in IT ...

LSPedia, Inc

$60 - $80/hr

The ideal candidate has strong support judgment, clear customer-facing communication, technical curiosity, and an analytical mindset. They should be able to investigate common SaaS, application, data ...

Range

Support Analyst

Mclean, VA · On-site

They are seeking a skilled Support Analyst to provide exceptional support, troubleshoot technical ... SaaS startup or FinTech experience • BS or BA • An interest in the tech industry and/or ...

Sierra Interactive

Support Analyst

Sierra Interactive is a leading real estate SaaS platform helping agents, teams, and brokerages ... As a Sierra Interactive Support Analyst, you will provide excellent technical and account ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

CloudShare is a fast-growing AI-first SaaS company delivering virtual hands-on labs that help ... We are looking for a customer-focused and technically skilled Technical Support Analyst to join our ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

CloudShare is a fast-growing AI-first SaaS company delivering virtual hands-on labs that help ... We are looking for a customer-focused and technically skilled Technical Support Analyst to join our ...

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How much do saas support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for saas support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

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Infographic showing various Saas Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Operational Support Analyst

Plano, TX • On-site

ClinDCast LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about ClinDCast LLCexternal

Full-time

Re-posted 13 days ago

Job description

Job Summary:
We are looking for an experienced Operational Support Analyst with expertise in Adobe products and enterprise support environments. The candidate will be responsible for troubleshooting Adobe Admin Console issues, license provisioning, user access management, SSO/MFA authentication, and operational support activities.
Key Responsibilities:
  • Manage and support Adobe Admin Console operations.
  • Troubleshoot Adobe licensing, provisioning, and access issues.
  • Support SSO, MFA, Active Directory, and PingFederate authentication issues.
  • Resolve escalated user access and configuration problems.
  • Perform log analysis and root-cause investigation.
  • Collaborate with IAM, Product, and Support teams for issue resolution.
Required Skills:
  • Strong experience with Adobe Admin Console and Adobe SaaS support.
  • Knowledge of Active Directory, SSO, MFA, and PingFederate.
  • Experience in troubleshooting access and authentication issues.
  • Excellent analytical, communication, and documentation skills.
  • 5+ years of experience in IT Operational Support or Access Management.
Preferred Skills:
  • Experience supporting Adobe products in enterprise environments.
  • Ability to work in fast-paced support environments with cross-functional teams.

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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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