ZipRecruiter

Log In

1

Saas Program Manager Jobs in Toronto, ON (NOW HIRING)

Varicent

Senior Customer Success Manager

Toronto, ON

Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market ... Program. Reporting to the Manager, Customer Success - Strategic, you will partner with executive ...

AlayaCare

Procurement Manager

Toronto, ON · On-site

About AlayaCare At AlayaCare, we're more than just a fast-growing SaaS company, we're a team of ... Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse ...

Clio

Customer Success Manager

Toronto, ON

Experience with Salesforce or other SaaS tools * Proven track record of portfolio management and ... We have developed a series of programs and processes to ensure we are creating fair and competitive ...

Cardata

Product Marketing Manager

Toronto, ON · On-site

... SaaS or high-growth technology companies. * Experience creating customer education programs ... As the first Product Marketing Manager on the team, you'll have the opportunity to help define how ...

Medfar

Chief Revenue Officer

Toronto, ON

Build rigorous forecasting, pipeline management, and SaaS metrics reporting (MRR/ARR, CAC, LTV ... Establish sales compensation structures, quotas, and incentive programs aligned with growth ...

Prophix

Customer Account Manager

Etobicoke, ON · On-site

Partner with Customer Success Managers and Marketing on customer enablement and nurture programs ... Deep understanding of both on-premise and SaaS/cloud software delivery models; comfortable running ...

Karbon

Senior Customer Success Manager

Toronto, ON · On-site +1

... B SaaS, ideally within accounting or professional services software. * Proven track record of ... Strong program management capability across cross-functional stakeholders. * Willingness to travel ...

ClubRunner

Marketing Specialist (Remote)

Toronto, ON · Remote

CA$60K - CA$85K/yr

If you have SaaS marketing experience and thrive at running multi-channel programs that drive ... Manage the lead funnel end-to-end: campaign execution, reporting, conversion optimization, and ...

ClubRunner

Marketing Specialist

Toronto, ON · On-site +1

$60K - $85K/yr

If you have SaaS marketing experience and thrive at running multi-channel programs that drive ... Manage the lead funnel end-to-end: campaign execution, reporting, conversion optimization, and ...

ASG

Account Executive, North America

Toronto, ON · Remote

CA$190K - CA$230K/yr

This full-cycle B2B SaaS sales role will manage consultative mid-market and enterprise ... We review all employee pay and compensation programs annually at minimum to ensure competitive and ...

Okta

Senior Product Manager, B2B (Auth0)

Toronto, ON · Hybrid

About the Role We are seeking a Senior Product Manager to join our Enterprise Federation team. In ... program within the same time frame. * Experience developing on, or working within, B2B SaaS ...

previous page

Showing results 41-60

All JobsSaas Program JobsSaas Program Manager JobsSaas Program Manager Jobs in Toronto, ON

Saas Program Manager information

See Toronto, ON salary details

$22.9K

$90.1K

$175.1K

How much do saas program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for saas program manager in Toronto, ON is $90,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,057.00 and $120,246.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What job categories do people searching Saas Program Manager jobs in Toronto, ON look for?

The top searched job categories for Saas Program Manager jobs in Toronto, ON are:

Saas Program Manager jobs near you
Infographic showing various Saas Program Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $90,110 per year, or $43.3 per hour.

Senior Customer Success Manager

Varicent

Toronto, ON

Full-time

Posted 11 days ago

Key responsibilities

  • Own a portfolio of strategic enterprise customers and serve as the primary Customer Success contact across the customer lifecycle

  • Lead success planning initiatives that align customer business goals, stakeholders, risks, milestones, and measurable outcomes

  • Partner with Sales, Professional Services, Support, Partner teams, and other internal stakeholders to support customer success initiatives

Job description

At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
  • Innovate with Purpose: Build impactful solutions for customers worldwide.
  • Join Excellence: Work in a diverse, collaborative, and innovative team.
  • Shape the Future: Lead in redefining revenue optimization.
  • Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!

Summary of the Role and Team 

As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers within the Platinum Advantage Program.

Reporting to the Manager, Customer Success - Strategic, you will partner with executive stakeholders, business leaders, and technical teams to help customers achieve measurable business outcomes through the successful adoption of Varicent solutions. 

This team supports a select portfolio of high-value enterprise customers, allowing Customer Success Managers to take a strategic, consultative approach focused on value realization, customer growth, retention, and long-term partnership development. 

What You Will Be Doing 

  • Own a portfolio of strategic enterprise customers and serve as the primary Customer Success contact across the customer lifecycle 
  • Lead success planning initiatives that align customer business goals, stakeholders, risks, milestones, and measurable outcomes 
  • Build and maintain relationships with executive stakeholders, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) 
  • Drive product adoption and value realization by developing and executing customer-specific success and adoption plans 
  • Identify and support expansion opportunities that align with customer priorities and business objectives 
  • Partner with Sales, Professional Services, Support, Partner teams, and other internal stakeholders to support customer success initiatives 
  • Lead executive business reviews, strategic planning discussions, and customer outcome-focused engagements 
  • Maintain accurate customer health, engagement, business value, and account planning information within Customer Success platforms and CRM systems 

What You Bring 

  • Experience managing enterprise or strategic customer relationships within a SaaS, technology, or business applications environment 
  • Experience leading executive stakeholder conversations and building relationships across multiple levels of customer organizations 
  • Demonstrated success driving customer adoption, retention, value realization, or business outcomes 
  • Experience identifying account growth, expansion, renewal, or customer development opportunities 
  • Ability to connect customer business objectives to technology solutions and measurable business impact 
  • Strong project coordination, stakeholder management, and problem-solving skills across complex initiatives 
  • Experience collaborating across cross-functional teams to achieve customer outcomes 
  • Bachelor's degree in Business, Information Technology, Finance, or equivalent experience 

Success Outcomes 

First 90 Days 

  • Build an understanding of Varicent's solutions, Customer Success methodology, strategic customer portfolio, and Platinum Advantage Program 
  • Establish relationships with assigned customers and key internal stakeholders 
  • Review customer success plans, business priorities, renewal timelines, and growth opportunities across assigned accounts 
  • Begin leading customer engagements focused on business goals, adoption, and value realization 

Within 6 Months 

  • Independently manage strategic customer relationships across the assigned portfolio 
  • Ensure customers have documented success plans aligned to measurable business outcomes and executive priorities 
  • Demonstrate progress in adoption, customer engagement, value realization, and retention activities 
  • Partner effectively with Sales and Renewal teams to identify expansion opportunities and support renewal readiness 
  • Establish trusted relationships with executive stakeholders across assigned accounts 

Within 12 Months 

  • Serve as a strategic advisor to customer executives and key stakeholders across the portfolio 
  • Demonstrate measurable impact on customer retention, adoption, expansion, and business outcome achievement