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Saas Program Manager Jobs in Virginia (NOW HIRING)

Appian Corporation

Program Manager (Army)

Mclean, VA · On-site

... B2B SaaS space. You will operate as the critical connective tissue between Sales, Product ... As a Program Manager, you will: * Design, implement, and optimize customer success programs for the ...

Appian

Program Manager (Army)

Mclean, VA · On-site

$200 - $250/hr

... B2B SaaS space. You will operate as the critical connective tissue between Sales, Product ... A minimum of 10+ years of experience in program management that manages delivery of complex ...

Bart & Associates

Senior Program Manager (TERPS)

Mclean, VA · On-site

$117K - $117K/yr

Experience managing cloud-based software development, DevSecOps, PaaS, SaaS, or application modernization programs. * Experience working with geospatial, aeronautical, aviation, or mission-critical ...

Medallia

Staff Technical Program Manager, AI

Mclean, VA · On-site

$130K - $168K/yr

Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of ... We lead both customer-facing GenAI product and platform programs and internal AI-enabled ...

Medallia

Staff Technical Program Manager, AI

Mclean, VA · On-site

$150 - $200/hr

Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of ... We lead both customer-facing GenAI product and platform programs and internal AI-enabled ...

Socket.dev

Senior Program Manager (5484)

Arlington, VA · On-site

$150 - $200/hr

This senior program manager will act as the primary point of contact and trusted advisor to Senior ... Expert knowledge of Army logistics systems (GCSS-Army, SAAS Mod, LMP, property accountability ...

Workday

Senior Partner Enablement Program Manager

Reston, VA · On-site

$125K - $187K/yr

... Program Manager. In this high-impact role, you will bridge the gap between strategy and execution ... You have a proven track record in Enterprise Software (SaaS) sales and partner enablement. You ...

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All JobsSaas Program JobsSaas Program Manager JobsSaas Program Manager Jobs in Virginia

Saas Program Manager information

See Virginia salary details

$38.2K

$106.5K

$155.7K

How much do saas program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for saas program manager in Virginia is $106,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What are popular job titles related to Saas Program Manager jobs in Virginia?

For Saas Program Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Saas Program Manager jobs in Virginia look for?

The top searched job categories for Saas Program Manager jobs in Virginia are:

What cities in Virginia are hiring for Saas Program Manager jobs?

Cities in Virginia with the most Saas Program Manager job openings:

Saas Program Manager jobs near you

Program Manager (Army)

Appian Corporation

Mclean, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

Appian is seeking a strategic, high-impact Program Manager to architect and lead key initiatives that elevate our Public Sector customer experience. In this role, you'll design and execute enterprise-wide programs that accelerate onboarding, drive product adoption, unlock value realization, and secure renewals—ensuring mission-critical outcomes for our government clients. 

The ideal candidate is a visionary customer advocate with a proven track record of scaling customer-centric initiatives in the B2B SaaS space. You will operate as the critical connective tissue between Sales, Product, Marketing, and Support.

This role is based at our HQ in McLean, VA. While working in-person with customers is our top priority, we also believe that being in the office fosters the in-person collaboration that Appian was built on. It's a key driver of our mission to be the best - enabling shared ideas, stronger teamwork, and more opportunities to connect and celebrate working with the exceptional people across Appian. Employees hired for this position are expected to be in the office 5 days a week, unless on a customer site, to support this culture and help us continue to thrive.

As a Program Manager, you will:

  • Design, implement, and optimize customer success programs for the US Army encompassing onboarding, adoption, value realization, and renewal.

  • Lead and manage large-scale, cross-functional initiatives from initiation through to completion, ensuring they are delivered on time, within scope and budget, and meet strategic objectives.

  • Develop and manage a strategic roadmap of customer success initiatives that align with overarching company goals and customer needs.

  • Serve as the voice of the customer within the organization, gathering and analyzing feedback to inform program development and product enhancements.

  • Establish, monitor, and report on key performance indicators (KPIs) for customer success programs, including but not limited to customer health scores, Net Promoter Score (NPS), churn rates, and renewal rates.

  • Collaborate closely with cross-functional leaders to ensure a cohesive and unified customer experience across all touchpoints.

  • Develop and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and strategic partner.

  • Identify and mitigate risks to customer success, proactively developing and implementing strategies to address challenges.

  • Champion a customer-centric culture throughout the organization.

  • Lead, mentor, and foster a high-performance culture among Customer Success team members.

Basic Qualifications: 

  • Bachelor's degree in a relevant field.

  • A minimum of 10+ years of experience in program management that manages delivery of complex technology modernization initiatives within the Army or other relevant federal government agencies.  Ideal candidates will have a PMP or PgMP certification and agile certifications (Certified Scrum Master, SAFe Agilist, etc.).

  • Proven ability to develop and execute complex programs and large-scale projects with measurable results and managing over 50 resources  and over $13M in annual services revenue.

  • Strong analytical skills with the ability to translate data into actionable insights.

  • Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.  The ideal candidate will have experience and relationships with clients within the Army. 

  • Proficiency with Appian, other modern platform technologies (e.g., Salesforce, ServiceNow, Palantir) and/or custom application development.  

  • Experience leading technology modernization leverage agile methodologies and AI enabled code generation approaches.

  • US Citizenship with an ability to hold a US government clearance.

  • Willingness to travel to client locations, as required.

The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Base Salary Range
$150,000—$300,000 USD

Tools and Resources 

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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