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Saas Learning Development Jobs in Boston, MA (NOW HIRING)

Steer

Business Development Representative

Waltham, MA · Hybrid

$90K/yr

... learning. * A Strong Communicator: You possess a growth mindset and are self-assured in your ... Master the Product: Develop a deep understanding of our SaaS product and its features to ...

Steer

Sales Development Representative

Waltham, MA · Hybrid

$90K/yr

... learning. * A Strong Communicator: You possess a growth mindset and are self-assured in your ... Master the Product: Develop a deep understanding of our SaaS product and its features to ...

Steer

Business Development Specialist, SMB

Waltham, MA · Hybrid

$90K/yr

... learning. * A Strong Communicator: You possess a growth mindset and are self-assured in your ... Master the Product: Develop a deep understanding of our SaaS product and its features to ...

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All JobsSaas Learning Development JobsSaas Learning Development Jobs in Boston, MA

Saas Learning Development information

See Boston, MA salary details

$15

$44

$91

How much do saas learning development jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for saas learning development in Boston, MA is $44.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $75.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in SaaS Learning Development, and why are they important?

To excel in SaaS Learning Development, you need expertise in instructional design, adult learning theories, and experience with cloud-based software environments. Familiarity with Learning Management Systems (LMS), authoring tools like Articulate or Captivate, and certifications such as CPLP or ATD are highly valued. Strong communication, creativity, and project management skills help create engaging and effective training content for diverse users. These competencies are crucial for designing scalable, impactful learning solutions that drive software adoption and user success in fast-evolving SaaS organizations.

What are some typical challenges faced by professionals in SaaS Learning Development, and how can they be addressed?

Professionals in SaaS Learning Development often encounter challenges such as keeping training materials up-to-date with frequent software updates, addressing diverse user learning needs, and measuring the effectiveness of learning initiatives. To manage these, it's important to establish agile content review cycles, leverage user feedback, and use data analytics to track training impact. Collaborating closely with product, customer success, and support teams also ensures content remains relevant and aligned with user requirements.

What is SaaS Learning Development?

SaaS Learning Development refers to the process of creating, delivering, and managing educational content or training programs using Software as a Service (SaaS) platforms. These solutions enable organizations to provide online learning experiences, track learner progress, and update materials easily without managing on-premises infrastructure. SaaS Learning Development specialists often work with Learning Management Systems (LMS), authoring tools, and analytics to design effective digital training that is scalable and accessible from anywhere. This approach is commonly used for employee onboarding, compliance training, and professional development in various industries.

What is the difference between Saas Learning Development vs Saas Training Specialist?

AspectSaas Learning DevelopmentSaas Training Specialist
CredentialsTypically requires a background in instructional design, e-learning development, or related certificationsOften holds certifications in training, facilitation, or SaaS product knowledge
Work EnvironmentDesigns and develops learning programs, often collaborating with product teamsDelivers training sessions, workshops, and onboarding for users or employees
Employer & Industry UsageCommon in SaaS companies focusing on internal employee development and customer onboardingUsed by SaaS companies to train clients and internal staff on software usage

Saas Learning Development focuses on creating comprehensive learning programs and materials, while Saas Training Specialists primarily deliver training sessions. Both roles are essential for effective SaaS product adoption and require related skills, but their core functions differ in development versus delivery.

What are popular job titles related to Saas Learning Development jobs in Boston, MA? For Saas Learning Development jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Saas Learning Development jobs in Boston, MA look for? The top searched job categories for Saas Learning Development jobs in Boston, MA are:
Saas Learning Development jobs near you
Director of Learning & Development

Director of Learning & Development

M.S. Walker Inc.

Norwood, MA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 hours ago

Job description

Director of Learning amp; Development
Location: Norwood, MA (Hybrid)
Department: Human Resources
Reports to: Chief Human Resources Officer (CHRO)
Employment Type: Full-Time | Exempt
Role Overview
The Director of Learning amp; Development builds and leads M.S. Walker’s L amp;D function. The core mandate is organizational capability: identifying where the business needs to grow its people, building role-based development and career paths that make employees promotable, strengthening the internal talent pipeline, and equipping the workforce with modern skills — including AI fluency and the adoption of new enterprise systems.
This is a true build role — the strategy, the programs, and the technology are yours to design, with the opportunity to grow a team behind them. The Director establishes the foundation in Year 1 and scales toward an integrated talent system — development, career pathing, leadership growth, and digital enablement — connected directly to business performance. The role reports to the Chief Human Resources Officer and partners closely with function leaders across the business, the broader HR leadership team, and Operations on mandated safety and regulatory training. A flagship Year-1 deliverable is enabling adoption and proficieny of the company’s enterprise systems, including its SaaS ERP.
Key Responsibilities
Build and Lead the L amp;D Function
  • Define and execute an L amp;D strategy aligned to business priorities, workforce needs, and the company’s multi-year HR roadmap.
  • Establish the operating model: program portfolio, intake and prioritization, governance, vendor management, and budget ownership.
  • Select and own the learning technology stack, including the decision to leverage the existing Paycor learning module or stand up a dedicated LMS/LXP.
  • Build needs-assessment and evaluation discipline that measures development against business outcomes — promotion readiness, retention, and capability — not activity.

Organizational Capability amp; Needs Identification
  • Partner with leaders across corporate functions, sales, and operations to identify capability gaps and translate business strategy into concrete development priorities.
  • Design role-based development paths and curricula tied to the skills each function needs now and as the business evolves.
  • Establish a repeatable way to surface emerging capability needs and convert them into programs
Career Pathing, Promotability amp; Internal Talent Development
  • Build career frameworks and development paths that make employees promotable and create clear lines of progression across the organization.
  • Strengthen the internal talent pipeline and bench for critical roles, in partnership with HR leadership and the business, supporting succession and fill-from-within.
  • Partner with HR leadership on the competency model and job architecture underpinning the company’s performance management and compensation work, so that development, career paths, and progression operate as one connected system.
Leadership amp; Management Development
  • Build development programs spanning frontline supervisors through senior leadership, with emphasis on the manager capabilities that drive engagement, performance, and retention.
  • Coach and equip leaders to develop their own teams and reinforce learning in the flow of work.
AI amp; Digital Enablement
  • Define how M.S. Walker develops its people for the AI era — building AI literacy and role-based AI enablement across the organization, helping teams adopt new tools to work more effectively, with the change management to make adoption stick.
  • Lead enablement for enterprise-system adoption; as a flagship Year-1 project, deliver role-based, process-driven training for the company’s SaaS ERP implementation, partnering with the ERP program team, IT, and affected functions.
  • Translate complex systems and tools into practical job aids and learning paths, and sustain enablement through enhancements and new functionality.
Onboarding amp; New-Hire Experience
  • Own New Hire Orientation and role-based onboarding, ensuring a consistent, engaging experience that gets new employees productive and connected quickly.
Safety, Regulatory amp; Compliance Learning
  • Oversee mandated safety and regulatory training for the operational workforce (e.g., OSHA, powered-industrial-truck, DOT/FMCSA, and alcohol-beverage handling), ensuring programs are current, delivered, and auditable.
  • Coordinate delivery and recordkeeping with Operations and Safety to meet regulatory, insurance, and workers’ compensation requirements.
Labor Relations Partnership
  • Partner with Labor Relations and counsel so training programs are designed consistent with collective bargaining agreements, recognizing where training intersects with compensable time and contract provisions.
  • Use apprenticeship and skills-progression programs as development pathways that help represented employees grow and advance.
What Success Looks Like (First 12–24 Months)
  • A functioning L amp;D operating model, technology platform, and governance in place.
  • Role-based development and career frameworks live for key corporate, sales, and management populations — with a measurable increase in internal promotion and fill-from-within.
  • Identified bench strength and succession readiness for critical roles.
  • AI literacy and role-based AI enablement rolled out, with measurable adoption.
  • ERP training delivered to support an on-time, high-adoption go-live, measured against the system’s business case.
  • Safety and regulatory training current, complete, and auditable as a compliance baseline.
  • Improved retention of high-potential talent.
Qualifications
Required
  • 7+ years of progressive L amp;D experience, including building or substantially rebuilding an L amp;D function.
  • Demonstrated experience building role-based development, career-pathing, and leadership/management development programs that move people into broader and more senior roles.
  • Experience identifying organizational capability needs and translating business strategy into development plans across multiple functions.
  • Experience building or integrating competency models / job architecture that support performance management and talent decisions.
  • Experience leading enablement and change management for technology adoption — ideally including AI tools and/or an enterprise-system (ERP or comparable) implementation.
  • Strong command of adult learning, instructional design, change management, and evaluation methodology.
  • Excellent facilitation, communication, and stakeholder-management skills.
Preferred
  • Bachelor’s degree in Human Resources, Organizational Development, or a related field; Master’s preferred.
  • Experience in an operations-intensive environment — distribution, wholesale, logistics, or CPG.
  • Familiarity overseeing regulated-industry safety and compliance training obligations (e.g., OSHA, DOT).
  • Experience operating in a unionized environment.
  • Experience standing up or migrating an LMS/LXP.
  • Relevant certification (e.g., ATD CPTD/APTD or equivalent).

Location amp; Travel
  • Based at company headquarters in Norwood, MA, with a hybrid work approach
  • Occasional travel to regional locations in Rhode Island, New York, and New Hampshire to support cross-functional learning initiatives and gain operational understanding
About M.S. Walker
M.S. Walker is a fifth-generation, family-owned importer, distributor, and bottler of wine and spirits, operating across multiple states with a workforce spanning corporate, sales, and operations teams. As we invest in the continued growth of our people and our business, we are creating a dedicated Learning amp; Development function — and hiring a Director to build and lead it. This is a rare opportunity to shape an enterprise-wide capability from the ground up, with executive sponsorship and the mandate to do it right.
Benefits:
We offer a Comprehensive Benefits Plan that includes the following:
  • Medical amp; Dental Insurance
  • Vision Coverage
  • Paid-Time-Off Program
  • Fidelity Investments 401k
  • Disability, Life, Accident amp; Illness Insurance Packages
  • Discounted Fitness Memberships
  • Free amp; Discounted Work/Life Resources
  • Career Advancement Opportunities
Mission Statement:
Since 1933, our mission has been firmly rooted in our core values of family, integrity, respect, honesty, and hard work. We are deeply committed to upholding these principles for our team members, customers and suppliers alike. We seek to build and maintain long-lasting relationships based on trust and reliability. By honoring our heritage and embracing innovation, we aim to continuously improve and adapt to meet the evolving needs of our industry, while responsibly contributing to the communities we serve. Together, we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.
Pay Range: $140,000 - $160,000 annually

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