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Saas Implementation Remote Jobs in Washington (NOW HIRING)

Trivium

SaaS High-ticket Closer

Washington, DC · Remote

... and implementation What We Provide * Full-time remote role * New financial advisor AI software ... SaaS sales * High-ticket closing * Consultative selling * Software demos * ROI-based selling

Trivium

SaaS High-ticket Closer

Washington, DC · Remote

... and implementation What We Provide * Full-time remote role * New financial advisor AI software ... SaaS sales * High-ticket closing * Consultative selling * Software demos * ROI-based selling

Apply Early

ICF

Senior Cloud Engineer - Remote

Reston, VA · Remote

$58 - $77.50/hr

This role will guide solution design and delivery across modern SaaS, cloud, automation ... Support implementation of infrastructure-as-code, policy-as-code, configuration-as-code, DNS-as ...

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Saas Implementation Remote information

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist (Remote), and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.
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Saas Implementation Remote jobs near you
SaaS Platform Architect

SaaS Platform Architect

VivSoft Technologies LLC

Herndon, VA • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

About Us:
VivSoft is an emerging technology company specializing in Cloud, Enterprise DevSecOps, AI, and Digital Customer Experience to drive mission-enabling digital transformation. We build mission-focused, scalable solutions through a diverse team of strategists, engineers, and designers experienced in high-performance software and AI factory accelerators. At VivSoft, you'll lead high-impact federal proposals that shape mission-critical solutions in cutting-edge fields like DevSecOps, AI, and Cloud technologies.
Job Summary:
We are seeking an experienced SaaS Platform Architect to lead the design, integration, and sustainment of enterprise SaaS platform applications in support of mission-critical operations. This role is responsible for defining implementation policies, analyzing business requirements, recommending integration methods, and ensuring platform compatibility, scalability, and optimal configuration across instances. The SaaS Platform Architect will collaborate closely with Enterprise Architecture and Enterprise Engineering teams, oversee integration projects, and guide data normalization activities during platform migrations.
Key Responsibilities:
  • Lead the design of SaaS platform applications, workflows, and implementation policies.
  • Conduct system analysis and recommend optimal integration methods to meet business and sustainment strategies.
  • Document platform designs and perform impact analysis for new requirements.
  • Address complex issues related to systems integration, compatibility, and configuration across multiple instances.
  • Perform feasibility analysis on potential future projects to support management decision-making.
  • Coordinate closely with Enterprise Architecture and Enterprise Engineering teams to align platform solutions with organizational strategy.
  • Oversee implementation and sustainment of platform integrations, ensuring performance, security, and compliance.
  • Provide direction on data normalization activities for platform migrations.

Minimum Qualifications:
  • Five (5) years of relevant professional experience in SaaS platform architecture and integration.
  • Active IT-II Non-Critical Sensitive or Tier 3 (T3) security clearance at the time of proposal submission.
  • ServiceNow Certified Master Architect credential.
  • IT Infrastructure Library (ITIL) v3 certification with proven knowledge and application of the ITIL framework.

Benefits:
  • Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)
  • Life Insurance
  • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
  • 401K Retirement Plan with employer match
  • Professional Development Training Reimbursement
  • Flexible/remote work schedules

Apply