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Saas Implementation Remote Jobs in Washington (NOW HIRING)

3E

Director, Customer Implementations

Bethesda, MD · Remote

$150K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position supports remote work in EST, and candidates should be based near one of our U.S. East ... Required Qualifications: * 10+ years of experience in B2B SaaS implementation, professional ...

New

ICF

Senior Cloud Architect - Remote

Reston, VA · Remote

$67.50 - $86/hr

This role will guide solution design and delivery across modern SaaS, cloud, automation ... Support implementation of infrastructure-as-code, policy-as-code, configuration-as-code, DNS-as ...

PerformYard

Full Stack Software Engineer

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Click this link to learn more about our SaaS platform: This is a 100% Remote position - Now ... Own development of features, manage implementation of code and enhance product usability and ...

PerformYard

Full Stack Software Engineer

Arlington, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Click this link to learn more about our SaaS platform: This is a 100% Remote position - Now ... Own development of features, manage implementation of code and enhance product usability and ...

Harris

(Remote) Professional Services Trainer

Washington, DC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Services, software implementation, ERP consulting, Customer Success, or SaaS organizations ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

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Saas Implementation Remote information

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist remote, and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.

What are the most commonly searched types of Saas Implementation jobs in Washington?

The most popular types of Saas Implementation jobs in Washington are:

What are popular job titles related to Saas Implementation Remote jobs in Washington?

For Saas Implementation Remote jobs in Washington, the most frequently searched job titles are:

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The top searched job categories for Saas Implementation Remote jobs in Washington are:

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Cities in Washington with the most Saas Implementation Remote job openings:

Saas Implementation Remote jobs near you

AI Deployment Manager (AI Implementation Manager)

VIATEQ Corporation

Mclean, VA • Remote

$100K - $150K/yr

Full-time

Posted 3 days ago

New

Job description

VIATEQ Corporation is staffing an AI Deployment Manager role for our exclusive client. This position is ideal for professionals with experience as an AI or SaaS Implementation Manager, Solutions Delivery Manager, or Technical Project Manager who enjoy leading customer-facing deployments from planning through successful adoption.


As a member of our client's team, you will be assigned to support an AI company end client, serving as their AI Deployment Manager. In this high-impact, customer-facing role, you will work directly with the end client's enterprise customers to design, deploy, and optimize cutting-edge AI solutions. You will own delivery lifecycles end-to-end, lead complex deployments, collaborate across cross-functional teams, and help drive the successful adoption of innovative AI technologies.


This position is fully remote and requires a reliable internet connection. Primary working hours will align with the Eastern Time (ET) zone.


Responsibilities:
  • Lead end-to-end delivery of AI solution deployments for enterprise clients, from kickoff through go-live and post-launch optimization
  • Define success metrics with customer stakeholders and ensure deployments drive measurable business outcomes
  • Serve as the primary point of contact for customers during implementation, building trust, and maintaining alignment
  • Translate complex AI and technical concepts into clear, actionable plans for business stakeholders
  • Develop and manage detailed project plans, timelines, risks, and dependencies
  • Collaborate across cross-functional teams to ensure seamless execution
  • Identify and remove blockers proactively, driving projects forward with urgency and ownership
  • Support user adoption by aligning workflows, change management efforts, and performance tracking
  • Monitor performance metrics post-launch and recommend optimizations to maximize ROI

What You Bring to the Role:
  • 5+ years of experience leading SaaS, AI, or technical software implementations in enterprise environments (experience in conversational AI platforms like Cresta, Kore.ai, Yellow.ai, or similar is a plus)
  • Strong project management skills with a consultative, customer-first mindset
  • Demonstrated experience owning client relationships and engaging senior stakeholders
  • Technical fluency, including comfort working with technical concepts, data, and analytics
  • Ability to translate complex technology into clear, actionable steps
  • Proven track record of delivering projects on time and against defined success metrics
  • Strong problem-solving skills and ability to resolve complex implementation challenges
  • Experience working cross-functionally with engineering, product, and go-to-market teams
  • Comfort operating in a fast-paced, high-growth environment


Compensation Range:

$100,000-150,000. This represents the typical base compensation range for this position based on experience, location, and other factors.


Equal Opportunity Statement:

VIATEQ Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.