ZipRecruiter

Log In

1

Saas Account Manager Jobs in Raleigh, NC (NOW HIRING)

Bandwidth

Strategic Account Manager

Raleigh, NC

The Strategic Account Manager is a trusted individual contributor who demonstrates a deep ... Significant experience in SaaS, CPaaS, UCaaS, and/or Telecom sales is strongly preferred The Whole ...

Bandwidth

Strategic Account Manager

Raleigh, NC

The Strategic Account Manager is a trusted individual contributor who demonstrates a deep ... Significant experience in SaaS, CPaaS, UCaaS, and/or Telecom sales is strongly preferred The Whole ...

Avalara

Enterprise Customer Account Manager

Durham, NC · On-site

$179K - $286K/yr

What You'll Do We are looking for an Enterprise Account Executive to join our SaaS Sales team ... You will report to the Senior Manager of Enterprise. This role must be located in Durham #Hybrid ...

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible ... SaaS experience is preferred * Experience in Retail industry preferred * Proven ability to meet ...

Kobie Marketing

Sr. Account Manager

Raleigh, NC · On-site

About the team and what we'll build together As a Senior Account Manager, you will be responsible ... SaaS experience is preferred * Experience in Retail industry preferred * Proven ability to meet ...

Higharc

Client Strategy Manager

Durham, NC · Remote

What You'll Do This is not a high-volume SaaS account management role. You'll own a small number of complex enterprise homebuilders and help them adopt Higharc in ways that materially change how ...

Celito Communications

Account Executive

Raleigh, NC · On-site

Account Executive (New Business) Department: Sales Area of Interest: Sales, Business Development ... Experience in Telecom, SaaS, Fiber, or Managed IT Services is highly preferred. * Skillset: Strong ...

previous pagenext page

Showing results 21-40

All JobsSaas Account JobsSaas Account Manager JobsSaas Account Manager Jobs in Raleigh, NC

Saas Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do saas account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for saas account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a SaaS account manager?

A SaaS Account Manager is responsible for managing relationships with customers who use a company's software-as-a-service (SaaS) products. They ensure customer satisfaction, drive product adoption, and identify opportunities for upselling or renewing contracts. Their role involves regular check-ins, addressing client concerns, and collaborating with internal teams to meet customer needs. Strong communication and problem-solving skills are essential for success in this role.

What does a SaaS account manager do?

As a SaaS Account Manager, your days are often a blend of proactive customer outreach, renewal and upsell conversations, troubleshooting client issues, and collaborating closely with product and support teams. You'll regularly review client usage data, hold check-in meetings to identify growth opportunities, and ensure customers are receiving maximum value from the platform. The role is dynamic, with frequent prioritization between strategic planning and responsive problem-solving. You’ll also contribute to cross-functional projects, making communication and teamwork essential parts of your daily routine.

What are the key skills and qualifications needed to thrive as a SaaS account manager?

To thrive as a SaaS Account Manager, you need a strong background in account management, sales, and a solid understanding of cloud-based software solutions. Familiarity with CRM platforms like Salesforce, SaaS products, and sales or customer success certifications are frequently required. Excellent relationship-building, proactive problem-solving, and clear communication are crucial soft skills for excelling in this client-facing role. These capabilities help ensure customer satisfaction, maximize retention and expansion opportunities, and drive business growth in a competitive SaaS environment.

What are popular job titles related to Saas Account Manager jobs in Raleigh, NC?

For Saas Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Saas Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Saas Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Saas Account Manager jobs?

Cities near Raleigh, NC with the most Saas Account Manager job openings:

Saas Account Manager jobs near you
Infographic showing various Saas Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Strategic Account Manager

Bandwidth

Raleigh, NC

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Who We Are:

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach.  The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

What We Are Looking For:

The Strategic Account Manager is a trusted individual contributor who demonstrates a deep understanding of strategic accounts, account planning, and forecasting. The Strategic Account Manager will help us achieve the defined long-term organizational strategic goals, build key customer relationships, identify new business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions. In this role, you will manage a set of large strategic existing clients and ensure they stay satisfied and positive. You will seek opportunities for growth by cross-selling our global and domestic voice, messaging, and e911 solutions and services that meet or predict the customer's future needs.

What You'll Do:

  • Serve as the primary account owner for assigned strategic accounts
  • Achieve assigned quota for new revenue growth within assigned accounts
  • Forecast accurately within +/-5%; provide value and close dates, and accurately assess risk
  • Develop a deep understanding of each customer's business and the market they serve
  • Build relationships and rapport with customers and internal stakeholders that pertain to your mission
  • Use matrix selling and our EBC center to connect decision makers and c-level executives to relative roles within Bandwidth
  • Understand how to manage a book of business effectively, including the ability to identify key decision makers, organization mapping, identifying key accounts with opportunities, and deciding where to spend time and where to travel.
  • Utilize the ValueSelling methodology to ensure you have qualified opportunities and an agreed upon executable plan that aligns with the client's top business issue
  • Identify new opportunities to cross-sell Bandwidth global voice, messaging, and e911 solutions
  • Mitigate risk and maintain competitive contracts
  • Present strategic opportunities via Account Plans to leadership on an ongoing basis with an emphasis on quarterly and annual planning
  • Work cross-functionally with internal groups, leveraging resources for assigned accounts
  • Drive revenue generation and development of strategic partnerships

What You Need:

  • 10+ years of sales and business development experience
  • 7+ years of experience managing business development activities with large strategic or enterprise customers
  • 5+ years of experience managing existing accounts
  • Bachelor's degree in business, marketing, or a related field

Bonus Points:

  • Significant experience in SaaS, CPaaS, UCaaS, and/or Telecom sales is strongly preferred

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

Applicant Privacy Notice