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Primary Responsibility / Summary

Retail Sales and Service Representative responsibilities will include a variety of in-store merchandising, marketing and training activities designed to build market share and increase sales. This role will create a foundation for future growth and provide opportunities to gain valuable exposure, both internally and externally.

Responsibilities and Duties

• Execute innovative sales and service support strategies
• Build and form new partnerships with potential clients
• Become the subject matter expert for Cw Doors product categories
• Field Customer Support
• Merchandising Projects
• Display / Signage Maintenance
• Promote Sales Programs
• Responsible for prioritizing customers, projects, and tasks to ensure goals are met or exceeded
• Participate in regularly scheduled training curriculum
• Consistency, Accountability, and Metrics

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Retail Home Center sales and/or operations
• Other retail and/or consumer packaged goods sales
• Technical/Functional Competencies
• Strong Product Knowledge
• Excellent Decision Making
• Strong Internal Relationships
• Strong Presentation Skills
• Proficient in Windows PC Environment

Certificates, Licenses, Registrations

• Must have a valid driver’s license and clean driving record
• High School Diploma

Other Educational Skills & Abilities

• Must have intermediate knowledge of computer programs in a Windows environment, including Word, Excel, PDF, and Email.

English Language Skills

• Ability to read & interpret documents such as plan-o-grams, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

• Ability to calculate figures & amounts such as discounts, interest and percentages.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Spreadsheet software
• Word Processing software
• Apple iPhone

Other Qualifications

• Must be Twenty-One years of age or older
• Able to work eight (8) hours per day, plus overtime as required
• Overnight travel required, average 20%
• Punctual and dependable attendance
• Free from alcohol and drug abuse
• Understands the basic philosophy of the company and participates fully in carrying out its goals
• Adheres to the company’s goals

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand (30% - 70%)
• Walk (5% - 30%
• Sit (5% - 30%)
• Reach with hands and arms (60% - 100%)
• Use hands to finger, handle, or feel (60% - 100%)
• Climb or balance (5% - 30%)
• Bend, kneel, crouch, or crawl (5% - 30%)
• Talk or hear (60% - 100%)
• Taste or smell (5% - 30%)
• Carry, push, or pull (30% - 70%)
• Lift weights 10 pounds to 50 pounds (30% - 70%)
• Lift weights 51 pounds to over 100 pounds (5% - 30%)
• Able to read small print.
• Moderate noise

Required Training

• New Hire Orientation
• AB1825: Harassment Prevention training
• Effective Communication
• New Hire RSSR Training (3-week course)

Benefits

• Company Vehicle
• 401k
• Medical / Dental / Vision / Life Insurance
• Paid travel expenses (meals, hotel, airfare and transportation)
• Paid vacation, sick days and holidays

Values-Based Work Environment Notice

The company provides a value-based work environment for our employees. All individuals are expected to support and promote our goals.

**The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Please submit resumes either in PDF or MSWord format ONLY!

Resumes may also be submitted via our website, www.CwDoors.com (Attn: Retail Sales and Service Dept)

Contractors Wardrobe was founded in 1972 and began designing and manufacturing its own products in 1976. Since then, we have continued to expand our product lines and developed some of the finest home improvement products found anywhere in the world.

Today, worldwide operations and state-of-the-art, vertically integrated manufacturing facilities are controlled from our 258,000 square foot corporate headquarters located in the Santa Clarita Valley, just north of Los Angeles. We serve residential, commercial and hospitality industries.