Rpa Support Jobs (NOW HIRING)

Grade Level (for internal use):

About the Role:

We are seeking a Director, RPA Automation & Citizen Development to lead our Automation team at S&P Global Ratings. In this role you will work business stake holders to understand thier automations, assist them in automation development by adhering to Ratings Cistizen Development SOPs and also contribute to the deployment, monitoring, and management of RPA solutions and managing the RPA team. You will also play a pivotal role in implementing our RPA operations, ensuring the management of our RPA Portfolio.

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The Team:

You will lead, manage, and work closely with a world-class RPA and Automation team comprised of experts in RPA tools and engineers. Your contributions will be critical in engineering and developing solutions for RPA and Automation, supporting S&P's transformation to drive value both internally and for our customers. This role presents a unique opportunity for RPA managers and engineers to advance in their career journey.

Responsibilities & Impact

• Set and execute the enterprise automation strategyfor S&P Global Ratings, aligning RPA and workflow automation outcomes to business priorities (e.g., operational efficiency, control improvements, scalability).
• Lead a team of automation engineers and analyststo identify, assess, and deliver automation opportunities across functions (Operations, Finance, Data, Technology, Risk/Controls).
• Oversee end-to-end delivery of RPA solutions, including discovery, process assessment, solution design, development, testing, release, and hyper care usingUiPathandMicrosoft Power Automate.
• Establish strong governance and standards(best practices, secure coding, reusable components, documentation, change management, and lifecycle management).
• Partner with technology, information security, and risk stakeholdersto ensure automations meet architectural, compliance, and audit requirements.
• Drive measurable valuethrough KPI tracking (time saved, error reduction, cycle-time improvements, control effectiveness) and executive reporting.
• Build an automation roadmap and pipeline, prioritizing initiatives and managing capacity, vendor support (as applicable), and budgets.
• Promote a culture of automation and continuous improvement, including coaching, enablement, and stakeholder change adoption.

Compensation/Benefits Information:(This section is only applicable to US candidates)

S&P Globalstatesthat theanticipatedbase salary range for this position is $142,000 to $230,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training,licensesand certifications.In addition to base compensation, this role is eligible for an annual incentive plan.This role is not eligible foradditionalcompensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receiveadditionalS&P Global benefits. For more information on thebenefitswe provide to our employees, please click here.

Basic Required Qualifications

• 8+ yearsof experience in automation, process improvement, or technology delivery, including3+ yearsleading RPA/automation teams or programs.
• Demonstrated hands-on and leadership experience delivering automations using tool such asUiPathand/orMicrosoft Power Automate(Power Automate Desktop / cloud flows).
• Strong knowledge ofSDLC / automation lifecycle management, production support, release management, and operational monitoring.
• Experience withprocess discovery and optimization(Lean/Six Sigma or equivalent practical experience preferred).
• Familiarity withintegration patterns(APIs, databases, file-based integrations) and automation around enterprise applications.
• Proven ability toinfluence senior stakeholders, translate business needs into automation roadmaps, and communicate outcomes with clear metrics.
• Bachelor's degree in a relevant field (or equivalent practical experience).

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings

What's In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported toreportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.comand your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal

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