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Rothy's

Part-Time Retail Ambassador - Legacy Place

Dedham, MA · On-site

$15.50 - $18.50/hr

Retail Ambassador - Part-Time Dedham, MA - Legacy Place At Rothy's, we believe there's a better way to do business-one that puts the planet and its people first. That's why we've transformed millions ...

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What are the key skills and qualifications needed to thrive as a Retail Store Manager, and why are they important?

To thrive as a Retail Store Manager, you need a background in retail operations, sales, and team leadership, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Strong interpersonal skills, problem-solving abilities, and the capacity to motivate and develop staff set outstanding managers apart. These skills ensure efficient store operations, excellent customer experiences, and achievement of sales and profitability goals.

What are some common challenges faced by Rothy’s retail associates, and how can applicants prepare for them?

Rothy’s retail associates often face the challenge of balancing exceptional customer service with the fast-paced demands of a retail environment. Associates are expected to stay knowledgeable about the brand’s sustainable materials and product offerings while assisting customers and maintaining store displays. To prepare, applicants should develop strong communication skills, adaptability, and a genuine enthusiasm for sustainability. Embracing teamwork is also key, as associates frequently collaborate to optimize the customer experience and achieve sales goals.

What are Rothy's and what do they do?

Rothy's is a company known for creating stylish, sustainable footwear and accessories made primarily from recycled materials, such as plastic water bottles. Their products are designed to be comfortable, machine washable, and environmentally friendly. Rothy's aims to reduce waste in the fashion industry by utilizing innovative manufacturing techniques and promoting a circular economy. They offer a variety of shoes, including flats, sneakers, and loafers, as well as handbags and accessories. The company's commitment to sustainability has made it popular among eco-conscious consumers.

What is the difference between Rothy vs Customer Service Representative?

AspectRothyCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or remote settings, interacting with customers via phone, email, or chatOffice or remote, handling customer inquiries and resolving issues
Industry UsageUsed in retail, e-commerce, and service sectorsCommon across various industries including retail, telecom, and finance

Both Rothy and Customer Service Representative roles involve direct customer interaction, often requiring similar credentials and work environments. Rothy may refer to a specific company or brand, while Customer Service Representative is a broader job title. The key difference lies in the context: Rothy may be a brand or employer, whereas Customer Service Representative describes a role performed across many organizations.

More about Rothy jobs
What cities are hiring for Rothy jobs? Cities with the most Rothy job openings:
What states have the most Rothy jobs? States with the most job openings for Rothy jobs include:
What job categories do people searching Rothy jobs look for? The top searched job categories for Rothy jobs are:
Rothy jobs near you
Infographic showing various Rothy job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 46% Part Time, and 20% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Part-Time Retail Ambassador - Legacy Place

Part-Time Retail Ambassador - Legacy Place

Rothy's

Dedham, MA • On-site

$15.50 - $18.50/hr

Part-time

PTO

Posted 28 days ago

Rothy's rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Retail Ambassador - Part-Time
Dedham, MA - Legacy Place
At Rothy's, we believe there's a better way to do business-one that puts the planet and its people first. That's why we've transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.
In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers-getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it's helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection.
As we grow, we're cultivating not just a workplace, but a community. It's a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact-together, as part of a welcoming, inclusive team that celebrates each other's contributions.
About the team:
Shopping at Rothy's IRL is not your ordinary retail experience-so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy's style and out-of-this-world customer service-creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions.
About the role:
As a Retail Ambassador, you will be the representative of the brand on the sales floor, delivering exceptional customer experiences and living our company values in every interaction. You'll focus on creating meaningful connections with customers, driving sales through service, and supporting a welcoming, inclusive store culture. While your primary focus is on sales, you will also assist with limited operational tasks to ensure the store is well-maintained and running smoothly.
What you'll do:
Customer Experience (90%)
  • Deliver the Rothy's Experience to every customer-a best in class service experience rooted in Rothy's values-consistently embodying the brand through presentation, communication, and product expertise
  • Drive personal sales and results and contribute to team goals
  • Create lasting relationships with our customers by engaging in strong clienteling practices
  • Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior

Operational Excellence (10%)
  • Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
  • Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

You are:
  • Guided by Rothy's values and committed to fostering a welcoming, service driven environment:
    • Embrace Possibility. We dream BIG, really big
    • Obsess Over Innovation: We never accept the status quo
    • Make the Planet Proud. We make the right choice, not the easy one
    • Collaboration is Key. We're laser focused on driving results
  • 18 years of age or older

You have:
  • Previous retail or customer service experience preferred
  • Strong communication skills and the ability to build genuine customer connections
  • A passion for service and the drive to achieve personal and team sales goals
  • Willingness to support operational tasks as part of the team
  • Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)
  • Ability to stand/walk an entire shift
  • Ability to lift, push carry or otherwise move up to 25 lbs
  • Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
  • Ability to uphold Rothy's Experience by following our dress code, including wearing Rothy's shoes during every shift

Our benefits:
  • Wellness and Commuter Programs
  • PTO and Wellbeing Time
  • Employee Discount Program

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