The ideal candidate will be proactive in identifying and resolving complex issues, leveraging strong troubleshooting skills to conduct thorough root cause analysis. Their ability to communicate ...
The ideal candidate will be proactive in identifying and resolving complex issues, leveraging strong troubleshooting skills to conduct thorough root cause analysis. Their ability to communicate ...
... root cause analysis is completed, to ensure similar outages do not re-occur Required Skills HS or GED AND 15 years experience Bachelors AND 10 years experience
... root cause analysis is completed, to ensure similar outages do not re-occur Required Skills HS or GED AND 15 years experience Bachelors AND 10 years experience
SAP CO Specialist
Washington, DC · On-site
Troubleshoot system issues and perform root cause analysis * Assist with system testing and enhancements Qualifications * 6+ years SAP CO configuration/support experience * Experience with cost ...
Quick apply
SAP CO Specialist
Washington, DC · On-site
Troubleshoot system issues and perform root cause analysis * Assist with system testing and enhancements Qualifications * 6+ years SAP CO configuration/support experience * Experience with cost ...
Senior Software Engineer, Back End
Arlington, VA · On-site
$141K - $185K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Senior Software Engineer, Back End
Arlington, VA · On-site
$141K - $185K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Performance Engineer
Vienna, VA · On-site
... root cause analysis. This role requires experience with cloud deployments, microservices, Docker/Kubernetes environments, high availability, resilience testing, and observability practices. The ...
Performance Engineer
Vienna, VA · On-site
... root cause analysis. This role requires experience with cloud deployments, microservices, Docker/Kubernetes environments, high availability, resilience testing, and observability practices. The ...
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Quick apply
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
SIU Investigator
Annapolis, MD · On-site
The ideal candidate will apply structured root-cause analysis, present findings to leadership, and support administrative actions while participating in #J-18808-Ljbffr
New
SIU Investigator
Annapolis, MD · On-site
The ideal candidate will apply structured root-cause analysis, present findings to leadership, and support administrative actions while participating in #J-18808-Ljbffr
New
SIU Investigator
Annapolis, MD · On-site
The ideal candidate will apply structured root-cause analysis, present findings to leadership, and support administrative actions while participating in #J-18808-Ljbffr
New
SIU Investigator
Annapolis, MD · On-site
The ideal candidate will apply structured root-cause analysis, present findings to leadership, and support administrative actions while participating in #J-18808-Ljbffr
New
Complete and maintain required FSA Configuration Management (CM) and Root Cause Analysis (RCA) trainingApply FSA-provided quality scorecards and evaluation tools to assess program operations ...
Quick apply
Complete and maintain required FSA Configuration Management (CM) and Root Cause Analysis (RCA) trainingApply FSA-provided quality scorecards and evaluation tools to assess program operations ...
Senior Software Engineer, Back End
Arlington, VA · On-site
$135K - $180K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Senior Software Engineer, Back End
Arlington, VA · On-site
$135K - $180K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
The ideal candidate will be proactive in identifying and resolving complex issues, leveraging strong troubleshooting skills to conduct thorough root cause analysis. Their ability to communicate ...
The ideal candidate will be proactive in identifying and resolving complex issues, leveraging strong troubleshooting skills to conduct thorough root cause analysis. Their ability to communicate ...
Performance Engineer
Vienna, VA · On-site
... root cause analysis. This role requires experience with cloud deployments, microservices, Docker/Kubernetes environments, high availability, resilience testing, and observability practices. The ...
Performance Engineer
Vienna, VA · On-site
... root cause analysis. This role requires experience with cloud deployments, microservices, Docker/Kubernetes environments, high availability, resilience testing, and observability practices. The ...
Senior Software Engineer, Back End
Arlington, VA · On-site
$141K - $185K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Quick apply
Senior Software Engineer, Back End
Arlington, VA · On-site
$141K - $185K/yr
Lead root cause analysis and blameless post-mortem discussions * Foster a culture of learning, empowerment, and achievement Benefits * Equity * Unlimited PTO * 401(k) with 4% match * 100% premium ...
Perform root cause analysis for complex issues. * Ensure product uptime. * Maintain appropriate application, system, and product versions according to applicable agency enterprise policies. * Develop ...
Perform root cause analysis for complex issues. * Ensure product uptime. * Maintain appropriate application, system, and product versions according to applicable agency enterprise policies. * Develop ...
Senior Software Engineer
Chantilly, VA · On-site
$110 - $145/hr
Troubleshoot complex system issues by performing rigorous root-cause analysis and evaluating alternative technical approaches. * Recommend cost-effective, high-performance courses of action for ...
Senior Software Engineer
Chantilly, VA · On-site
$110 - $145/hr
Troubleshoot complex system issues by performing rigorous root-cause analysis and evaluating alternative technical approaches. * Recommend cost-effective, high-performance courses of action for ...
Resolves escalated issues and perform root cause analysis for complex issues. * Has ability to communicate with program SMEs as well as other customers with less technical backgrounds. * Demonstrates ...
Resolves escalated issues and perform root cause analysis for complex issues. * Has ability to communicate with program SMEs as well as other customers with less technical backgrounds. * Demonstrates ...
Quality Analyst - Journeyman
Mclean, VA · On-site
$90K - $130K/hr
Identify quality deficiencies and support root cause analysis activities. * Document findings and recommendations for corrective action. * Support internal and external audit activities and maintain ...
Quality Analyst - Journeyman
Mclean, VA · On-site
$90K - $130K/hr
Identify quality deficiencies and support root cause analysis activities. * Document findings and recommendations for corrective action. * Support internal and external audit activities and maintain ...
QA Manager Automation
Ashburn, VA · On-site
Root Cause Analysis: Analyze defects, perform root cause analysis, and ensure high test coverage. * Mentorship: Provide guidance to junior QA engineers and contribute to the evolution of QA best ...
QA Manager Automation
Ashburn, VA · On-site
Root Cause Analysis: Analyze defects, perform root cause analysis, and ensure high test coverage. * Mentorship: Provide guidance to junior QA engineers and contribute to the evolution of QA best ...
Oracle ERP Functional Analyst - IT Financial Operations
Annapolis, MD · On-site
$77K - $96K/yr
Skilled in incident resolution, root-cause analysis, and SLA-driven support Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the ...
New
Oracle ERP Functional Analyst - IT Financial Operations
Annapolis, MD · On-site
$77K - $96K/yr
Skilled in incident resolution, root-cause analysis, and SLA-driven support Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the ...
New
Oracle ERP Functional Analyst - IT Financial Operations
Annandale, VA · On-site
$77K - $96K/yr
Skilled in incident resolution, root-cause analysis, and SLA-driven support Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the ...
New
Oracle ERP Functional Analyst - IT Financial Operations
Annandale, VA · On-site
$77K - $96K/yr
Skilled in incident resolution, root-cause analysis, and SLA-driven support Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the ...
New
Root Cause Analysis information
See Washington salary details
$15.23 - $24.52
9% of jobs
$30.28 is the 25th percentile. Wages below this are outliers.
$24.52 - $33.81
26% of jobs
The median wage is $40.15 / hr.
$33.81 - $43.10
22% of jobs
$43.10 - $52.39
15% of jobs
$53.62 is the 75th percentile. Wages above this are outliers.
$52.39 - $61.68
19% of jobs
$61.68 - $70.98
5% of jobs
$70.98 - $80.27
3% of jobs
$80.27 - $89.56
0% of jobs
$89.56 - $98.85
0% of jobs
$98.85 - $108.14
0% of jobs
$108.14 - $117.43
0% of jobs
$15
$45
$117
How much do root cause analysis jobs pay per hour?
What are the typical daily responsibilities for a root cause analysis specialist?
A Root Cause Analysis specialist spends their days investigating process failures, customer complaints, or quality issues to uncover the underlying causes. This involves gathering and analyzing data, leading or participating in cross-disciplinary problem-solving teams, and facilitating structured methodologies like 5 Whys or Fishbone analysis. Specialists often document findings, prepare detailed reports, and recommend corrective actions to prevent recurrence. You can also expect regular collaboration with operations, engineering, and management teams, ensuring that solutions are both practical and sustainable.
What are the key skills and qualifications needed to thrive in root cause analysis, and why are they important?
To excel in a Root Cause Analysis role, you need strong analytical thinking, meticulous attention to detail, and experience in problem-solving methodologies—often supported by a background in engineering, quality assurance, or operations. Familiarity with tools like Fishbone diagrams, 5 Whys, Six Sigma, FMEA, and root cause analysis software is typically required, and certifications such as Six Sigma Green Belt can be advantageous. Excellent communication, collaboration, and documentation skills are essential for presenting findings and working with cross-functional teams. These abilities are crucial for accurately identifying and addressing underlying issues to drive organizational improvement and prevent recurring problems.

Full-time
Re-posted 4 days ago
Accenture Federal Services rating
8.7
Based on 20 frontline employees who took The Breakroom Quiz
46th of 491 rated business services
Job description
The Customer Applications Developer will independently manage a range of technical tasks, including implementing enhancements, performing upgrades, and delivering maintenance fixes to meet project requirements. The ideal candidate will be proactive in identifying and resolving complex issues, leveraging strong troubleshooting skills to conduct thorough root cause analysis. Their ability to communicate technical challenges clearly and escalate concerns early will be essential to smooth project delivery and risk mitigation. Creative problem-solving-especially when resources or options are limited-will be a crucial part of their daily responsibilities.
Hands-on experience with modern tools and processes is a must. The candidate should be comfortable using Python for backend development, React for building user interfaces, and AI technologies to deliver intelligent solutions. Familiarity with infrastructure automation via Terraform and DevOps practices will be valuable for managing deployment pipelines and infrastructure as code. Proficiency with Git version control systems and GitHub, as well as continuous integration and deployment workflows using CI/CD and GitHub Actions, is required. Exposure to Claude code is considered a bonus and will further enhance their effectiveness in our environment.
The Work
- Independently developing, enhancing, upgrading, and maintaining software solutions based on requirements
- Collaborating using DevOps practices, including CI/CD pipelines and GitHub Actions
- Utilizing Python, React, AI, Terraform, and related technologies in daily development
- Managing code repositories using Git and GitHub
- Proactively troubleshooting and performing root cause analysis of complex technical issues
- Creatively solving problems and delivering solutions with limited resources or options
- Escalating issues early to ensure timely mitigation
- Effectively communicating technical issues and solutions to team members
What you need
- 2-3 years of experience with Python, React, Git
- Basic knowledge of GenAI
Bonus if you have
- Degree in Computer Science or Software Engineering
- CI/CD, and DevOps
- At least 1 year of experience with Terraform and GitHub Actions
- Familiarity with Claude code
What Accenture Federal Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Accenture Federal Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Arlington, VA, US
Year founded
1989