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Root Cause Analysis Coordinator Jobs (NOW HIRING)

OH · On-site

$17.50 - $23.25/hr

Perform root cause analysis for inventory discrepancies * Coordinates inventory control with work force to meet daily customer demands

Description As a Safety Coordinator, you will play a key role in supporting the safety, compliance ... The successful candidate will conduct accident investigations, perform root cause analysis, coach ...

As a Pricing Execution Coordinator, you will drive accurate and timely pricing execution to our SAP ... Resolve pricing issues as submitted with appropriate root cause analysis * Maintain pricing ...

Failure Analysis Engineer

Campbell, CA · On-site

$83K - $112K/yr

In this role, you will lead failure analysis investigations, interpret findings from electrical and physical testing, and communicate root cause conclusions to cross-functional teams. You will own ...

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How much do root cause analysis coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for root cause analysis coordinator in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.63 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Root Cause Analysis jobs?

The most popular types of Root Cause Analysis jobs are:

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Infographic showing various Root Cause Analysis Coordinator job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $41,730 per year, or $20.1 per hour.

Incident & Problem Coordinator

Austin, TX • On-site

Syntricate Technologies
IT Services • 51 - 200 employees

Full-time

Re-posted 2 days ago


Job description

Job Summary:
Syntricate Technologies is seeking an Incident & Problem Coordinator to join their Service Operations team supporting Wallet & Payments. The role involves rapid resolution of service outages and effective communication regarding ongoing incidents, as well as driving post-incident activities like root cause analysis.
Responsibilities:
• You'll work jointly with Engineers, Operations, Service Providers, Business and Finance Partners with the primary goal of rapid resolution in the event of a service outage, degraded customer experience, impaired business process, or risk to regulatory compliance.
• In the role of Incident & Problem Coordinator, you'll be the primary contact and source of truth for an incident.
• You'll be expected to communicate fluently the status and impact of an ongoing incident, expected completion time of open work streams, and their outcomes.
• After service is restored, you'll drive post-incident activities such as root cause analysis and remediation.
• Experienced in major incident response and triaging problems related to critical services and infrastructure; exhibiting ownership in the investigation and resolution of incidents.
• Adept at communicating effectively under pressure, including partner engagement and escalations, crafting high quality stakeholder updates; ensuring communications are timely and meaningful.
• Experienced as driver or leading contributor in post-incident review and root cause analysis; using five Whys and other methods to develop action items and lessons learned.
• Depth of knowledge and understanding of incident and problem management KPIs, metrics, and tooling; capturing critical incident data accurately and transforming metrics into valuable operational and business insights.
• Proactive and curious; analysis of trends in incident and problem reports to assist in eliminating recurring incidents, surfacing problems before they become critical, and increasing overall efficiency.
Qualifications:
Required:
• Experienced in major incident response and triaging problems related to critical services and infrastructure; exhibiting ownership in the investigation and resolution of incidents.
• Adept at communicating effectively under pressure, including partner engagement and escalations, crafting high quality stakeholder updates; ensuring communications are timely and meaningful.
• Experienced as driver or leading contributor in post-incident review and root cause analysis; using five Whys and other methods to develop action items and lessons learned.
• Depth of knowledge and understanding of incident and problem management KPIs, metrics, and tooling; capturing critical incident data accurately and transforming metrics into valuable operational and business insights.
• Proactive and curious; analysis of trends in incident and problem reports to assist in eliminating recurring incidents, surfacing problems before they become critical, and increasing overall efficiency.
Preferred:
• ITIL certification or equivalent work experience
• Experience in the Finance product space, such as Digital Payment services, or Bank Operations
• Ticket tracking via ServiceNow, Jira, Remedy or similar tooling
• Data analysis and visualization using Excel, Numbers, Tableau or similar tooling
• Splunk log query syntax and optimization
• Knowledge of the software development lifecycle and its phases
• Production support in both on-prem data center and cloud computing environments
• Digital : ServiceNow_IT Service Management
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.