ZipRecruiter

Log In

1

Rooms Controller Jobs in Tennessee (NOW HIRING)

HM Alpha Hotels

Rooms Controller

Nashville, TN · On-site

$18/hr

Division Grand Hyatt Nashville Description The Rooms Controller plays a critical role in ensuring efficient room allocation, smooth guest arrivals, and accurate reservation management. By ...

HM Alpha Hotels

Rooms Controller

Nashville, TN · On-site

$18/hr

Division Grand Hyatt Nashville Description The Rooms Controller plays a critical role in ensuring efficient room allocation, smooth guest arrivals, and accurate reservation management. By ...

Marriott

Housekeeping Rooms Controller

Nashville, TN · On-site

Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms.

Marriott

Housekeeping Rooms Controller

Nashville, TN · On-site

$19/hr

Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms.

Thermon

Field Service Technician

Morristown, TN · On-site

Customer environments vary and include small and large boiler rooms, ship engine rooms, test labs ... Experience with Siemens and Allen Bradley controllers is preferred. * Must have excellent ...

Thermon

Field Service Technician

Morristown, TN · On-site

Customer environments vary and include small and large boiler rooms, ship engine rooms, test labs ... Experience with Siemens and Allen Bradley controllers is preferred. * Must have excellent ...

Cynet Systems

Material Handler

Chattanooga, TN · On-site

$15.25 - $18.50/hr

Ability to work in temperature controlled rooms. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of ...

next page

Showing results 1-20

All JobsRooms Controller JobsRooms Controller Jobs in Tennessee

Rooms Controller information

See Tennessee salary details

$49.9K

$108.5K

$159.3K

How much do rooms controller jobs pay per year?

As of Aug 26, 2026, the average yearly pay for rooms controller in Tennessee is $108,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $125,700.00 per year, depending on experience, location, and employer.

What is a rooms controller?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What skills and qualifications are needed to thrive as a rooms controller?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What are common challenges faced by rooms controllers and how can they be managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are popular job titles related to Rooms Controller jobs in Tennessee?

For Rooms Controller jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Rooms Controller jobs in Tennessee look for?

The top searched job categories for Rooms Controller jobs in Tennessee are:

What cities in Tennessee are hiring for Rooms Controller jobs?

Cities in Tennessee with the most Rooms Controller job openings:

Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $108,457 per year, or $52.1 per hour.

Rooms Controller

HM Alpha Hotels & Resorts

Nashville, TN • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Rooms Controller

Division: Grand Hyatt Nashville

Description: The Rooms Controller plays a critical role in ensuring efficient room allocation, smooth guest arrivals, and accurate reservation management. By collaborating closely with the Front Office team, this role directly influences guest satisfaction, operational flow, and revenue management during high-demand periods.

How You'll Shape the Experience & Future:

  • Lead and support Guest Service Agents in delivering seamless guest check-in experiences.
  • Proactively block and pre-register suites and rooms in the PMS according to guest requests.
  • Assign VIPs strategically in alignment with sales, events, and management priorities.
  • Communicate oversells, special accommodations, and challenges to the front desk and leadership.
  • Protect blocked rooms during sold-out periods to safeguard future arrivals.
  • Audit reservations on group and tour resumes to confirm accuracy in billing and room blocks.
  • Attend Daily Business Review meetings to stay aligned with business trends and bookings.
  • Verify billing details for third-party payments, group blocks, and credit card authorizations.
  • Respond promptly and professionally to guest requests, resolving issues or escalating as needed.
  • Partner with engineering and housekeeping to maintain accurate out-of-order and out-of-service room records.
  • Other duties as assigned.

Key Strengths for Success:

  • Strong attention to detail with ability to manage multiple priorities.
  • Clear and professional communication skills (verbal and written).
  • Problem-solving and service recovery skills with guest-first mindset.
  • Ability to collaborate effectively across departments.
  • Proficiency in property management systems (PMS).
  • Calm, professional demeanor under pressure.

Professional Experience:

  • Minimum 6 months of experience in a hotel rooms division or front office role.
  • Previous exposure to room assignments, reservations, or guest service preferred.

Academic Background:

  • High school diploma or equivalent required.

Benefits:

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time
  • Pay Rate: $18/hour

Position Requirements:

  • Successful completion of a background check is required prior to employment.

Category: Front Office / Front Desk

Location: Grand Hyatt Nashville 229

Full-Time/Part-Time: Full-Time

Shift: Various Shifts

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

Apply