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Room Service Runner Jobs (NOW HIRING)

Marriott

Overnight Room Service Runner

Washington, DC · On-site

At our hotels, Runners work across departments to ensure that guests and associates have what they ... Whether delivering items directly to guests in their room or providing support to housekeeping ...

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Marriott

Part Time Room Service Runner

Washington, DC · On-site

At our hotels, Runners work across departments to ensure that guests and associates have what they ... Whether delivering items directly to guests in their room or providing support to housekeeping ...

Luther North Country Ford

Service Runner

Coon Rapids, MN · On-site

$15 - $17/hr

Service Runner As a Service Runner you will be helping with a variety of tasks in the Service Department. You will be required to drive a variety of different vehicles as you're transporting them to ...

Luther North Country Ford

Service Runner

Coon Rapids, MN · On-site

$15 - $17/hr

Service Runner As a Service Runner you will be helping with a variety of tasks in the Service Department. You will be required to drive a variety of different vehicles as you're transporting them to ...

Boyd Gaming

Room Service Food Runner

Biloxi, MS

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United ...

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Room Service Runner information

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How much do room service runner jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for room service runner in the United States is $13.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What are Room Service Runners?

Room Service Runners are hospitality professionals who deliver food and beverages from the hotel's kitchen to guest rooms. They ensure that orders are accurate, presented attractively, and delivered promptly to enhance guest satisfaction. In addition to delivery, Room Service Runners may also help set up trays or tables in the guest rooms and handle any special requests. Their role requires excellent communication skills, attention to detail, and a strong focus on customer service.

What are some common challenges faced by Room Service Runners, and how can they be managed effectively?

Room Service Runners often face challenges such as managing multiple orders during peak hours, navigating hotel layouts efficiently, and ensuring timely, courteous delivery to guests. Effective communication with kitchen and front desk staff, strong organizational skills, and a customer-focused attitude are key to overcoming these challenges. Many hotels provide training and clear protocols to help runners handle high-pressure situations and maintain service standards, ensuring both guest satisfaction and a supportive team environment.

What is the difference between Room Service Runner vs Food Runner?

AspectRoom Service RunnerFood Runner
CredentialsHigh school diploma or equivalent; sometimes food safety certificationHigh school diploma or equivalent; sometimes food safety certification
Work EnvironmentHotels, resorts, luxury accommodationsRestaurants, catering events, dining establishments
Employer & IndustryHospitality industry, hotel servicesFood service industry, restaurants
Primary RoleDelivering food and amenities directly to hotel guests' roomsDelivering food from kitchen to tables or guests in dining areas

While both roles involve delivering food, a Room Service Runner specializes in serving hotel guests in their rooms within the hospitality industry, whereas a Food Runner works primarily in restaurants, focusing on delivering food from the kitchen to diners' tables. The skills and certifications are similar, but the work environments and specific duties differ.

What are the key skills and qualifications needed to thrive as a Room Service Runner, and why are they important?

To thrive as a Room Service Runner, you need strong organizational skills, attention to detail, and a basic understanding of food safety and hospitality practices, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale systems, order tracking software, and proper handling of food delivery carts is commonly required. Exceptional customer service, time management, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure prompt, accurate deliveries and a positive guest experience, which are critical for maintaining high service standards in hospitality.
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Room Service Runner jobs near you
Room Service Runner

Room Service Runner

Marriott International

Kansas City, MO • On-site

Full-time

Posted 26 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

The Room Service Runner is responsible for providing the highest quality service to guests and servers while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.
Job Duties
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Always comply with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Perform opening and closing side work according to Avion Hospitality standards to ensure that guests are served promptly and efficiently.
  • Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Ensure that the room service area and Cafe wait station is kept clean and tidy.
  • Follow Avion Hospitality's portion control and checking procedures precisely.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and servicing the guest.
  • Follow all state liquor laws.
  • Maintain a warm, friendly demeanor at all times.
  • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
  • Assist as needed in the Cafe/Lobby Lounge during peak periods.
  • Perform any other duties as requested by management.

Requirements
Job Requirements
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

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