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Room Service Runner Jobs in Raleigh, NC (NOW HIRING)

As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the ... room * Maintain a curated and organized service environment, including the polishing area, service ...

As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the ... room * Maintain a curated and organized service environment, including the polishing area, service ...

As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the ... room * Maintain a curated and organized service environment, including the polishing area, service ...

Busser/Runner Staff

Cary, NC · On-site

$10 - $12/hr

Remain attentive to dining room needs to support a positive and welcoming atmosphere * Stay guest-focused and responsive to service cues Runner Role addition: * Engage guests confidently while ...

Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with ... Preferred Qualifications: * 2 years of work experience providing customer service in the restaurant ...

Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with ... Preferred Qualifications: * 2 years of work experience providing customer service in the restaurant ...

Cashier/Runner

Wake Forest, NC · On-site

$10 - $12/hr

Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with ... Preferred Qualifications: * 2 years of work experience providing customer service in the restaurant ...

Cashier/Runner

Raleigh, NC · On-site

$13/hr

Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with ... Preferred Qualifications: * 2 years of work experience providing customer service in the restaurant ...

Busser/Food Runner

Raleigh, NC · On-site

$18 - $25/hr

Obtain service area assignments at the beginning of each shift. * Clear tables after guests leave ... Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for ...

Obtain service area assignments at the beginning of each shift. * Clear tables after guests leave ... Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for ...

We offer excellent benefits: 6 Free room nights after 90 days of service, Discounted and Friends ... Minimum one year of food running experience * Excellent communication and interpersonal skills ...

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Room Service Runner information

See Raleigh, NC salary details

$7

$13

$16

How much do room service runner jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for room service runner in Raleigh, NC is $13.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.47 per hour, depending on experience, location, and employer.

What are Room Service Runners?

Room Service Runners are hospitality professionals who deliver food and beverages from the hotel's kitchen to guest rooms. They ensure that orders are accurate, presented attractively, and delivered promptly to enhance guest satisfaction. In addition to delivery, Room Service Runners may also help set up trays or tables in the guest rooms and handle any special requests. Their role requires excellent communication skills, attention to detail, and a strong focus on customer service.

What are some common challenges faced by Room Service Runners, and how can they be managed effectively?

Room Service Runners often face challenges such as managing multiple orders during peak hours, navigating hotel layouts efficiently, and ensuring timely, courteous delivery to guests. Effective communication with kitchen and front desk staff, strong organizational skills, and a customer-focused attitude are key to overcoming these challenges. Many hotels provide training and clear protocols to help runners handle high-pressure situations and maintain service standards, ensuring both guest satisfaction and a supportive team environment.

What is the difference between Room Service Runner vs Food Runner?

AspectRoom Service RunnerFood Runner
CredentialsHigh school diploma or equivalent; sometimes food safety certificationHigh school diploma or equivalent; sometimes food safety certification
Work EnvironmentHotels, resorts, luxury accommodationsRestaurants, catering events, dining establishments
Employer & IndustryHospitality industry, hotel servicesFood service industry, restaurants
Primary RoleDelivering food and amenities directly to hotel guests' roomsDelivering food from kitchen to tables or guests in dining areas

While both roles involve delivering food, a Room Service Runner specializes in serving hotel guests in their rooms within the hospitality industry, whereas a Food Runner works primarily in restaurants, focusing on delivering food from the kitchen to diners' tables. The skills and certifications are similar, but the work environments and specific duties differ.

What are the key skills and qualifications needed to thrive as a Room Service Runner, and why are they important?

To thrive as a Room Service Runner, you need strong organizational skills, attention to detail, and a basic understanding of food safety and hospitality practices, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale systems, order tracking software, and proper handling of food delivery carts is commonly required. Exceptional customer service, time management, and the ability to remain calm under pressure are essential soft skills in this role. These abilities ensure prompt, accurate deliveries and a positive guest experience, which are critical for maintaining high service standards in hospitality.
Runner

Runner

RH

Raleigh, NC • On-site

Full-time

Posted 21 hours ago


Restoration Hardware rating

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

18th of 62 rated furniture retailers


Job description


With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects the highest standards of hospitality. As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the presentation of RH's culinary offerings and ensuring each dish is delivered with care, precision and timeliness. The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.
YOUR RESPONSIBILITIES
  • Create a warm and inviting experience by delivering First Class Service at all times
  • Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality
  • Support the expediting process and maintain flow between the kitchen and dining room
  • Maintain a curated and organized service environment, including the polishing area, service stations and expediting line
  • Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service
  • Demonstrate a commitment to RH's standards through personal presentation, menu knowledge and attention to detail
  • Embrace a team-oriented mindset, championing the "Full Hands In, Full Hands Out" philosophy

OUR REQUIREMENTS
  • 1+ year of experience in a fast-paced, guest-facing or culinary support role
  • Candidates must have legal authorization to work in the country in which they are applying at the time of application
  • Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
  • Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS
  • Frequently lift and move up to 50 lbs using appropriate equipment and techniques
  • Comfortable standing and walking for extended periods of time
  • Commitment to proper safety and sanitation practices in a commercial kitchen environment

About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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