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Rogers Customer Service Jobs (NOW HIRING)

National Dentex

Customer Service Representative

Athens, TN · On-site

$13.50 - $18.25/hr

Our team is growing, and we are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Rogers Dental Lab in Athens, TN.

Zips Car Wash

Lead Customer Service Associate

Rogers, AR · On-site

$14/hr

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 2851 W Walnut St, Rogers, AR, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Zips Car Wash

Lead Customer Service Associate

Rogers, AR · On-site

$14/hr

If so our, Lead Customer Service Associate at ZIPS Car Wash located at 2851 W Walnut St, Rogers, AR, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Carmax

Sales Consultant - Customer Service

Rogers, AR · On-site

$17.20 - $25.80/hr

6200 - Rogers - 6360 S. Dixieland Road, Rogers, Arkansas, 72758 CarMax, the way your career should ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Rogers Group

Call Center Representative

Gallatin, TN · On-site

$20/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Provide friendly, professional, and thorough customer service * Answer customer calls * Take and ...

Carmax

Customer Service Sales Representative

Rogers, AR · On-site

$17.20 - $25.80/hr

6200 - Rogers - 6360 S. Dixieland Road, Rogers, Arkansas, 72758 CarMax, the way your career should ... Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ...

Rogers Group

Call Center Representative

Gallatin, TN · On-site

$20/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Provide friendly, professional, and thorough customer service * Answer customer calls * Take and ...

U-Haul

Customer Service Representative

Rogers, AR · On-site

$13.50 - $18.25/hr

Location: 2301 S 8th St, Rogers, Arkansas 72758 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Rogers, AR

$13.50 - $18.25/hr

Location: 2301 S 8th St, Rogers, Arkansas 72758 United States of America Are you a people person ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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Rogers Customer Service information

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How much do rogers customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for rogers customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Rogers Customer Service representatives, and how can they be addressed?

Rogers Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing or technical issues, and managing difficult customer interactions. To address these challenges, representatives are supported by thorough training, access to knowledge bases, and escalation protocols for complex cases. Team collaboration is encouraged, and supervisors are available to provide guidance and support when needed. Developing strong communication and problem-solving skills, as well as maintaining a customer-first mindset, can help representatives navigate these situations effectively and contribute to a positive customer experience.

What is the difference between Rogers Customer Service vs Rogers Technical Support?

AspectRogers Customer ServiceRogers Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications may be preferred
Work EnvironmentCall centers, retail stores, online supportCall centers, on-site technical labs, remote troubleshooting
Employer & Industry UsageCustomer service roles across telecommunicationsTechnical support within telecommunications and internet services
Search & Comparison IntentCustomer service roles, entry-level customer supportTechnical troubleshooting, network support, technical skills

Rogers Customer Service focuses on assisting customers with billing, account inquiries, and general support, requiring strong communication skills. Rogers Technical Support involves resolving technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but serve different customer needs and skill sets.

What are Rogers Customer Service representatives?

Rogers Customer Service representatives are professionals who assist Rogers Communications customers with inquiries, technical issues, billing questions, and account management. They serve as the primary point of contact for customers seeking support with Rogers products and services, including wireless, internet, TV, and home phone. Their goal is to provide helpful solutions, resolve problems efficiently, and ensure customer satisfaction through excellent communication and service.

What are the key skills and qualifications needed to thrive as a Rogers Customer Service Representative, and why are they important?

To thrive as a Rogers Customer Service Representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and internal ticketing tools is typically required. Patience, active listening, and a customer-focused attitude help you effectively resolve issues and build rapport. These skills are vital for delivering positive customer experiences, maintaining satisfaction, and supporting the company’s reputation.
More about Rogers Customer Service jobs
What cities are hiring for Rogers Customer Service jobs? Cities with the most Rogers Customer Service job openings:
What job categories do people searching Rogers Customer Service jobs look for? The top searched job categories for Rogers Customer Service jobs are:
Rogers Customer Service jobs near you
Infographic showing various Rogers Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

National Dentex

Athens, TN • On-site

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

National Dentex rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

64th of 105 rated laboratories

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this Customer Service Representative opportunity at NDX Rogers Dental Lab in Athens, TN. 

The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Thursday, and 8:00 a.m. to 1:00 p.m. on Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

  • Answering Customer Inquiries: responding to customer questions via phone, email, chat, or other channels.
  • Resolving Issues and Complaints: addressing and resolving customer concerns in a timely and efficient manner. 
  • Providing Product Information: offering accurate and helpful details about products and services. 
  • Processing Payments: processing payments.
  • Maintaining Accurate Records: keeping track of customer interactions and transactions. 
  • Collaborating with Other Departments: working with departments to ensure customer satisfaction and resolve complex issues. 
  • Ensuring Customer Satisfaction: striving to provide a positive and helpful experience to all customers. 
  • Escalating Issues: knowing when and how to escalate complex issues to appropriate personnel. 
  • Refers all technical inquires to appropriate team member
  • Route delivery when needed
  • All other duties as assigned.

Skills and Abilities Required: 

  • Strong Communication Skills
  • Data entry and computer skills
  • Ability to coordinate multiple tasks
  • Attention to detail
  • Excellent customer service
  • Valid Driver’s License

Minimum Education and Experience Required: 

  • Required: High school diploma or GED equivalent
  • Customer Service experience required

Hazardous Materials or Equipment Used:

  • Disinfectant process chemicals
  • Personal protective equipment as required.
  • Office equipment
  • Insert hazardous materials and/or equipment

Physical Requirements:

  • Regularly required to sit, stand, walk, and/or reach
  • Exhibit fine motor skills and/or perform repetitive motions
  • Good hand-eye coordination
  • Good manual dexterity
  • Ability to walk and stand for long periods of time
  • Repeated bending and kneeling
  • Vision capabilities: Depth perception, attention to detail and/or color
  • Push, pull, lift, and/or carry up to 25 pounds

What National Dentex employees say

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