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Rogers Customer Service Jobs (NOW HIRING)

Rogers Group

Customer Service Representative/Admin

Tanner, AL · On-site

$15 - $20.50/hr

Rogers Group is currently seeking a Customer Service Representative I/Admin Support I to work as a floater between our Tanner Quarry, West Huntsville Quarry, and possibly other nearby locations. This ...

Rogers Sporting Goods

Be Seen First

Customer Service Administrative Assistant

North Kansas City, MO · On-site

$18/hr

Rogers Sporting Goods is seeking a dedicated, full-time Customer Service Administrative Assistant to join our fast-paced, outdoor-loving team at our Business office location by the Kansas City ...

Rogers Motors

Service Greeter

Lewiston, ID · On-site

$17 - $18.50/hr

... right by our customers and our community is vital. For more than 55 years, Rogers Motors has ... The Service Greeter interacts with customers, assists service advisors, moves vehicles, ensures the ...

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How much do rogers customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for rogers customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Rogers Customer Service representative?

Rogers Customer Service representatives are professionals who assist Rogers Communications customers with inquiries, technical issues, billing questions, and account management. They serve as the primary point of contact for customers seeking support with Rogers products and services, including wireless, internet, TV, and home phone. Their goal is to provide helpful solutions, resolve problems efficiently, and ensure customer satisfaction through excellent communication and service.

What are the key skills and qualifications needed to thrive as a Rogers Customer Service representative?

To thrive as a Rogers Customer Service Representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and internal ticketing tools is typically required. Patience, active listening, and a customer-focused attitude help you effectively resolve issues and build rapport. These skills are vital for delivering positive customer experiences, maintaining satisfaction, and supporting the company’s reputation.

What are some common challenges faced by Rogers Customer Service representatives, and how can they be addressed?

Rogers Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing or technical issues, and managing difficult customer interactions. To address these challenges, representatives are supported by thorough training, access to knowledge bases, and escalation protocols for complex cases. Team collaboration is encouraged, and supervisors are available to provide guidance and support when needed. Developing strong communication and problem-solving skills, as well as maintaining a customer-first mindset, can help representatives navigate these situations effectively and contribute to a positive customer experience.

What is the difference between Rogers Customer Service vs Rogers Technical Support?

AspectRogers Customer ServiceRogers Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications may be preferred
Work EnvironmentCall centers, retail stores, online supportCall centers, on-site technical labs, remote troubleshooting
Employer & Industry UsageCustomer service roles across telecommunicationsTechnical support within telecommunications and internet services
Search & Comparison IntentCustomer service roles, entry-level customer supportTechnical troubleshooting, network support, technical skills

Rogers Customer Service focuses on assisting customers with billing, account inquiries, and general support, requiring strong communication skills. Rogers Technical Support involves resolving technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but serve different customer needs and skill sets.

Does Rogers Customer Service offer remote jobs?

Rogers Customer Service positions may offer remote work options, especially for roles involving customer support and call center functions. Availability of remote jobs can vary based on the specific role, location, and company policies, and candidates should review current job postings for remote opportunities.

How to get hired for remote Rogers Customer Service?

To get hired for a remote Rogers Customer Service position, candidates should have strong communication skills, previous customer service experience, and familiarity with remote work tools like chat and phone systems. Applying through the company's official careers page and demonstrating relevant skills in the application and interview process can improve chances of hiring.
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Rogers Customer Service jobs near you
Infographic showing various Rogers Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative/Admin

Rogers Group

Tuscumbia, AL

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group is currently seeking a Customer Service Representative I/Admin Support I to work at our Tuscumbia & Red Bay Quarries in the Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs. 

Job Details: 

  • Wages start at $21.00, Starting wage based on verifiable experience. 
  • Fulltime/Permanent 
  • MUST be flexible to support Tuscumbia AND Red Bay locations
  • Weekend work may be required
  • Overtime available along with extensive medical and retirement benefits

Job Responsibilities:

  • Manage Front Desk and Greet Visitors
  • Provide friendly, professional, and thorough customer service
  • Become an iProcurement Super User
  • Take and input customer orders
  • Dispatch products and material for delivery
  • Enter requisitions for purchase orders
  • Process incoming invoices from vendors
  • Promote team atmosphere at location and across the division
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • Order and maintain inventory for office and safety supplies
  • May be called upon at the discretion of Managers to perform other duties

Qualifications:

  • High school diploma required
  • Prior experience with accounts payable, general accounting, and billing related tasks - preferred
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multi-task

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation is available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.
  • Career growth/advancement opportunities.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

Apply