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Rogers Customer Service Jobs (NOW HIRING)

Rogers Group

Customer Service Representative

Ennis, TX · On-site

$14.75 - $20/hr

Rogers Group, Inc. is seeking candidates for a Customer Service Representative position. This ... position requires travel between our two locations in Ennis and Glen Rose Texas with an average of ...

Rogers Group

Customer Service Representative

Glen Rose, TX · On-site

$13.75 - $18.75/hr

Rogers Group, Inc. is seeking candidates for a Customer Service Representative position. This ... position requires travel between our two locations in Ennis and Glen Rose Texas with an average of ...

Rogers Group

Customer Service Representative (Scale House)

VA · On-site

$15.25 - $20.75/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE position ...

Rogers Group

CSR Scale House - QAQC

Quicksburg, VA

$15.25 - $20.75/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE position ...

Rogers Group

CSR Scale House - QAQC

VA · On-site

$15.25 - $20.75/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE position ...

Rogers Group

CSR Scale House - QAQC

Linville, VA

$15 - $20.25/hr

Customer Service Representative Rogers Group is currently seeking candidates to fill the Customer Service Representative position to work at our Broadway (Linville), VA quarry. Candidates must be ...

Rogers Motors

Service Greeter

Lewiston, ID · On-site

$17 - $19/hr

... right by our customers and our community is vital. For more than 55 years, Rogers Motors has ... The Service Greeter interacts with customers, assists service advisors, moves vehicles, ensures the ...

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Rogers Customer Service information

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How much do rogers customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for rogers customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Rogers Customer Service representatives, and how can they be addressed?

Rogers Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing or technical issues, and managing difficult customer interactions. To address these challenges, representatives are supported by thorough training, access to knowledge bases, and escalation protocols for complex cases. Team collaboration is encouraged, and supervisors are available to provide guidance and support when needed. Developing strong communication and problem-solving skills, as well as maintaining a customer-first mindset, can help representatives navigate these situations effectively and contribute to a positive customer experience.

What is the difference between Rogers Customer Service vs Rogers Technical Support?

AspectRogers Customer ServiceRogers Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications may be preferred
Work EnvironmentCall centers, retail stores, online supportCall centers, on-site technical labs, remote troubleshooting
Employer & Industry UsageCustomer service roles across telecommunicationsTechnical support within telecommunications and internet services
Search & Comparison IntentCustomer service roles, entry-level customer supportTechnical troubleshooting, network support, technical skills

Rogers Customer Service focuses on assisting customers with billing, account inquiries, and general support, requiring strong communication skills. Rogers Technical Support involves resolving technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but serve different customer needs and skill sets.

What are Rogers Customer Service representatives?

Rogers Customer Service representatives are professionals who assist Rogers Communications customers with inquiries, technical issues, billing questions, and account management. They serve as the primary point of contact for customers seeking support with Rogers products and services, including wireless, internet, TV, and home phone. Their goal is to provide helpful solutions, resolve problems efficiently, and ensure customer satisfaction through excellent communication and service.

Does Rogers offer remote jobs?

Rogers Customer Service positions may offer remote work options depending on the role and company policies. Many customer service jobs in the industry can be performed remotely with the necessary communication tools and internet connection. Candidates should review specific job postings for remote work availability and requirements.

How to get hired for customer service?

To get hired for a customer service role like Rogers Customer Service, candidates should have strong communication skills, a positive attitude, and experience with customer support tools or software. Preparing a tailored resume highlighting relevant experience and demonstrating problem-solving abilities can improve chances. Many employers also value certifications in customer service or related fields and may require availability for flexible schedules.

How can I prepare for a Rogers interview?

To prepare for a Rogers Customer Service interview, review common customer service questions and practice clear, professional communication. Familiarize yourself with Rogers' services and products, and be ready to demonstrate problem-solving skills and a customer-focused attitude. Additionally, prepare examples from past experiences that highlight your ability to handle difficult situations and work in a team environment.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are the key skills and qualifications needed to thrive as a Rogers Customer Service Representative, and why are they important?

To thrive as a Rogers Customer Service Representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and internal ticketing tools is typically required. Patience, active listening, and a customer-focused attitude help you effectively resolve issues and build rapport. These skills are vital for delivering positive customer experiences, maintaining satisfaction, and supporting the company’s reputation.
More about Rogers Customer Service jobs
What cities are hiring for Rogers Customer Service jobs? Cities with the most Rogers Customer Service job openings:
What job categories do people searching Rogers Customer Service jobs look for? The top searched job categories for Rogers Customer Service jobs are:
Rogers Customer Service jobs near you
Infographic showing various Rogers Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Rogers Group

Ennis, TX • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group, Inc. is seeking candidates for a Customer Service Representative position.  This position requires travel between our two locations in Ennis and Glen Rose Texas with an average of 35-40 hours weekly.  The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills - able to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours, including Saturdays.

Job Requirements:

  • Operate scales in dispatch and delivery of products or material
  • Answer customer calls
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, etc.
  • Assist sales staff with customer service responsibilities
  • Promote team atmosphere at location and across the division
  • May be called upon at the discretion of Managers to perform other duties
  • Reliable transportation 

Qualifications:

  • Previous experience CSR/dispatch experience a plus
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written
  • Must be able to pass a pre-employment drug screen

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

Apply