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Rogers Customer Service Jobs (NOW HIRING)

Rogers Group

Customer Service Representative

Mitchell, IN · On-site

$15.25 - $21/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Rogers Group is currently seeking candidates for our Customer Service Representative position in ...

Rogers Group

Customer Service Representative

Mitchell, IN

$15.25 - $21/hr

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway ... Rogers Group is currently seeking candidates for our Customer Service Representative position in ...

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How much do rogers customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for rogers customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Rogers Customer Service representatives, and how can they be addressed?

Rogers Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing or technical issues, and managing difficult customer interactions. To address these challenges, representatives are supported by thorough training, access to knowledge bases, and escalation protocols for complex cases. Team collaboration is encouraged, and supervisors are available to provide guidance and support when needed. Developing strong communication and problem-solving skills, as well as maintaining a customer-first mindset, can help representatives navigate these situations effectively and contribute to a positive customer experience.

What is the difference between Rogers Customer Service vs Rogers Technical Support?

AspectRogers Customer ServiceRogers Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications may be preferred
Work EnvironmentCall centers, retail stores, online supportCall centers, on-site technical labs, remote troubleshooting
Employer & Industry UsageCustomer service roles across telecommunicationsTechnical support within telecommunications and internet services
Search & Comparison IntentCustomer service roles, entry-level customer supportTechnical troubleshooting, network support, technical skills

Rogers Customer Service focuses on assisting customers with billing, account inquiries, and general support, requiring strong communication skills. Rogers Technical Support involves resolving technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but serve different customer needs and skill sets.

What are Rogers Customer Service representatives?

Rogers Customer Service representatives are professionals who assist Rogers Communications customers with inquiries, technical issues, billing questions, and account management. They serve as the primary point of contact for customers seeking support with Rogers products and services, including wireless, internet, TV, and home phone. Their goal is to provide helpful solutions, resolve problems efficiently, and ensure customer satisfaction through excellent communication and service.

What are the key skills and qualifications needed to thrive as a Rogers Customer Service Representative, and why are they important?

To thrive as a Rogers Customer Service Representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and internal ticketing tools is typically required. Patience, active listening, and a customer-focused attitude help you effectively resolve issues and build rapport. These skills are vital for delivering positive customer experiences, maintaining satisfaction, and supporting the company’s reputation.
More about Rogers Customer Service jobs
What cities are hiring for Rogers Customer Service jobs? Cities with the most Rogers Customer Service job openings:
What job categories do people searching Rogers Customer Service jobs look for? The top searched job categories for Rogers Customer Service jobs are:
Rogers Customer Service jobs near you
Infographic showing various Rogers Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Rogers Group

Mitchell, IN • On-site

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description


Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
Job Details:
Mitchell Crushed Stone - Rogers Group Inc. - Mitchell, Indiana
Typical weekly hours range from 40 to 45 hours per week; with occasional Saturdays. Overtime is common but not guaranteed. Employees must be flexible and able to adjust their schedule to meet seasonal demands and operational needs.
Rogers Group is currently seeking candidates for our Customer Service Representative position in Mitchell, Indiana. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data.
Job Requirements:
  • Provide friendly, professional, and thorough customer service
  • Answer customer calls
  • Take and input customer orders
  • Dispatch products and material for delivery
  • Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • May be called upon at the discretion of Managers to perform other duties

Qualifications:
  • High school diploma required
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written
  • Must pass pre-employment drug screens, and subject to random drug screens while employed by RGI

As a Rogers Group employee, you will have access to our competitive company perks, including:
  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Paid 6 sick days upon hire
  • Annual performance-based merit increases.

RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at www.rogersgroupinc.com.
About Us
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.
RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at www.rogersgroupinc.com.

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