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How much do rivervalley behavioral jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for rivervalley behavioral in the United States is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.20 per hour, depending on experience, location, and employer.

What types of interdisciplinary collaboration can I expect when working at Rivervalley Behavioral?

At Rivervalley Behavioral, you will frequently work alongside a diverse team of professionals, including therapists, case managers, psychiatrists, and support staff. Collaboration is a key part of daily operations, as comprehensive client care often requires input from various specialties. Regular team meetings and case consultations are common, allowing for shared insights and coordinated treatment plans. This collaborative environment not only enhances client outcomes but also provides valuable learning opportunities for professional growth.

What is Rivervalley Behavioral?

Rivervalley Behavioral typically refers to a behavioral health organization or center that provides mental health, substance abuse, and counseling services. These organizations offer a range of services including therapy, psychiatric care, crisis intervention, and support for individuals and families dealing with mental health issues. Their goal is to promote overall wellbeing and assist clients in achieving a better quality of life through evidence-based treatments and support programs.

What are the key skills and qualifications needed to thrive as a Behavioral Health Technician at RiverValley Behavioral, and why are they important?

To thrive as a Behavioral Health Technician, you need a background in psychology or a related field, often supported by relevant certifications such as CPR or CPI and experience working with individuals with mental health or substance use issues. Familiarity with electronic health records (EHR) systems, incident reporting tools, and behavioral intervention protocols is typically required. Strong interpersonal skills, patience, and the ability to de-escalate tense situations help professionals excel in this role. These competencies ensure effective patient support, create a safe environment, and contribute to positive treatment outcomes.
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Crisis Line Specialist - Call Center (1st Shift)

Crisis Line Specialist - Call Center (1st Shift)

RiverValley Behavioral Health

Owensboro, KY • On-site

$16 - $18/hr

Full-time

Posted 7 days ago

Job description

Job Summary: 1st Shift
The Crisis Line Specialist is responsible for providing immediate, confidential, and empathetic support to individuals experiencing emotional distress, mental health crises, or urgent life challenges. This role is vital in offering a first point of contact for individuals in need of immediate assistance, de-escalating crises, providing resource referrals, and connecting callers with appropriate mental health services.
Essential Functions:
  • Functions as the point of entry for individuals calling to request behavioral health services at RiverValley. Assists individuals in accessing services through established protocols, including the scheduling of appointments.
  • Answers incoming crisis calls promptly, providing a compassionate, non-judgmental, and empathetic response to individuals in distress.
  • Evaluates the urgency of the caller's situation by conducting risk assessments, including determining whether the caller is at risk of self-harm, suicide, or harm to others.
  • Utilizes de-escalation techniques to stabilize callers and ensure their immediate safety while maintaining a calm and supportive environment.
  • Maintains accurate and confidential records of calls, including detailed notes of the conversation and follow-up actions, in compliance with organizational policies and legal requirements.
  • Works closely with other crisis services team members, healthcare professionals, and community organizations to ensure coordinated care for individuals in crisis.
  • Participates in ongoing training related to crisis intervention, behavioral health issues, and effective communication techniques.
  • Maintains and compiles statistical and outcome data for various programs and services.
  • Adheres to all organizational policies, procedures, and legal requirements regarding confidentiality, privacy (such as HIPAA compliance), and professional conduct.
  • Fosters collaborative working relationships among members of the leadership and management teams and programs.
  • Other duties as assigned.

Education and Experience:
  • High school diploma or equivalent required.
  • Bachelor's degree in Psychology, Social work, Sociology, or Human Services preferred.

Skills:
  • Strong verbal communication and active listening skills.
  • Ability to remain calm and composed under pressure.
  • Empathy, patience, and a non-judgemental attitude.
  • Familiarity with crisis intervention techniques and mental health first aid is a plus.

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