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Risk Operations Jobs in Raleigh, NC (NOW HIRING)

GFL Environmental

Risk Analyst

Raleigh, NC

$70K/yr

We are looking for an energetic, sharp, and forward-thinking Risk Analyst to join our Risk ... of GFL's operational stability. In this role, you will dive deep into the world of corporate ...

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Deloitte

Financial Risk Manager

Raleigh, NC

Learn how to identify, evaluate, and prioritize business, operational, regulatory, and technology risks as well as risk mitigation strategies for our clients * Understand the impact of key technology ...

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How much do risk operations jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for risk operations in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.

What are the most common challenges faced by professionals in Risk Operations, and how can they be overcome?

Professionals in Risk Operations frequently encounter challenges such as rapidly evolving fraud tactics, balancing regulatory compliance with efficient operations, and managing large volumes of data for decision-making. Staying updated with the latest fraud trends and regulatory changes is essential, as is collaborating closely with compliance, customer service, and IT teams. Utilizing advanced analytics tools and ongoing training can help address these challenges, ensuring risks are identified quickly while maintaining a positive customer experience.

What are risk operations?

Risk operations refer to the processes and teams within an organization that are responsible for identifying, assessing, managing, and mitigating risks related to business activities. This can include monitoring transactions for fraud, ensuring compliance with regulations, analyzing data to detect suspicious activity, and implementing controls to protect the company from financial and reputational harm. Risk operations professionals often work closely with legal, compliance, and security teams to develop strategies and tools that minimize potential losses. Their work is essential for maintaining trust with customers and meeting regulatory requirements.

What are the key skills and qualifications needed to thrive as a Risk Operations professional, and why are they important?

To thrive in Risk Operations, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by a relevant degree. Familiarity with risk management systems, data analysis tools like Excel or SQL, and sometimes certifications such as FRM or CAMS are typically required. Excellent problem-solving abilities, communication, and adaptability help you stand out in this role. These skills are vital for accurately identifying, assessing, and mitigating operational risks to protect the organization's assets and ensure regulatory compliance.

What is the difference between Risk Operations vs Risk Analyst?

AspectRisk OperationsRisk Analyst
Required CredentialsBachelor's degree, certifications like FRM or CRM often preferredBachelor's degree, certifications like FRM or CRM often preferred
Work EnvironmentOperational teams, risk management departments, often in financial institutionsAnalytical teams, risk management units, in finance and banking sectors
Employer & Industry UsageUsed across financial services, banking, insurance for risk management processesCommonly employed in finance, banking, and investment firms for risk assessment

Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

What are popular job titles related to Risk Operations jobs in Raleigh, NC? For Risk Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Risk Operations jobs in Raleigh, NC look for? The top searched job categories for Risk Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Risk Operations jobs? Cities near Raleigh, NC with the most Risk Operations job openings:
Risk Operations jobs near you
Infographic showing various Risk Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.
Director, Credit Administration Technology (Remote)

Director, Credit Administration Technology (Remote)

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

Other

Posted 11 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

84th of 150 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The IT Director, Credit Administration Technology provides strategic leadership, delivery oversight, and people management for technology solutions that support Credit Administration functions across the organization. This role is accountable for the technology strategy, application portfolio, operational excellence, and delivery outcomes that enable efficient credit lifecycle management, regulatory compliance, risk management, and business growth.
The IT Director partners closely with Credit Administration, Risk, Operations, Product, and Enterprise Technology leaders to align technology investments with business priorities. The role leads teams of architects, engineers, analysts, and delivery professionals while ensuring solutions are scalable, secure, resilient, and aligned with enterprise standards.
Responsibilities
Technology Strategy & Leadership
  • Develop and execute the technology strategy and roadmap for Credit Administration platforms and capabilities.
  • Align technology investments with business objectives, regulatory requirements, and enterprise architecture standards.
  • Act as the primary technology leader and trusted advisor for Credit Administration stakeholders.
  • Drive modernization initiatives, automation opportunities, and continuous improvement efforts across the credit technology landscape.

Delivery & Portfolio Management
  • Oversee the successful delivery of technology initiatives supporting credit administration processes, including workflow management, collateral management, covenant monitoring, document management, servicing, and reporting.
  • Manage technology portfolios, budgets, resource allocation, and prioritization activities.
  • Ensure programs and projects are delivered on time, within budget, and aligned with business outcomes.
  • Establish and monitor KPIs, service levels, and operational performance metrics.

Business Partnership
  • Build strong relationships with Credit Administration, Credit Risk, Operations, Compliance, and Audit organizations.
  • Collaborate with business leaders to identify opportunities to improve efficiency, control effectiveness, and customer experience.
  • Translate business strategies and regulatory requirements into actionable technology plans.
  • Serve as a liaison between business stakeholders and technology teams.

Application & Platform Management
  • Provide oversight for the application portfolio supporting Credit Administration functions.
  • Ensure platforms are reliable, secure, scalable, and well-supported.
  • Lead vendor management activities, including product evaluations, contract negotiations, and strategic partnerships.
  • Drive adoption of modern technologies, cloud services, APIs, and automation capabilities.

Risk, Compliance & Governance
  • Ensure solutions comply with applicable regulatory, security, audit, and risk management requirements.
  • Establish strong governance processes for architecture, change management, and operational controls.
  • Partner with Information Security, Risk, and Internal Audit teams to address findings and proactively manage technology risks.
  • Maintain business continuity, disaster recovery, and resiliency plans for critical applications.

People Leadership
  • Lead, coach, and develop a high-performing team of managers, architects, engineers, analysts, and delivery professionals.
  • Foster a culture of accountability, innovation, collaboration, and continuous learning.
  • Support talent acquisition, succession planning, and career development initiatives.
  • Promote engineering excellence and adoption of best practices across teams

Qualifications
Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.
  • 10+ years of progressive IT leadership experience with responsibility for enterprise applications and technology delivery.
  • Experience leading technology teams supporting lending, credit administration, commercial banking, risk management, or related financial services functions.
  • Proven track record managing large-scale technology portfolios, budgets, and strategic initiatives.
  • Strong understanding of software development, enterprise architecture, application integration, and data management practices.
  • Experience working with executive stakeholders and influencing strategic decisions.
  • Excellent communication, leadership, and organizational skills.

Preferred Qualifications
  • Experience supporting Credit Administration, Commercial Lending, Loan Operations, or Credit Risk functions.
  • Knowledge of banking regulatory requirements and control frameworks.
  • Experience with cloud platforms (Azure preferred), APIs, microservices, and modern engineering practices.
  • Experience leading technology modernization and digital transformation initiatives.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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